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The process of communication starts with the sender
and thus the sender has to be clear both in thought
and expression , in order to communicate effectively .
Before communicating , the sender should have clear thought for
which he should be clear in following three points :
 What is objective of communication ?
 What actual message is ?
 Which is suitable medium for achieving the purpose ?
 The sender transmits the message through a medium to the
receiver
 For which he has to encode the message in a way that it is
logically and sequentially coded.
 So that receiver can get exact idea of the transmitter's mind
after decoding it.
 To encode the message , the sender needs words , here sender
should be very careful about the meanings of the words and
their organization.
Pompous (Avoid
them)
Simple (Use them)
Demonstrate show
Visualize see
Utilizes use
1. Use of simple words
Example:
2. Use of single words for long phrases
Example: Long Phrases (avoid
them)
Single Word (Use
them)
at all time always
at a later date later
for the purpose of for
3. Use verb for noun
Example: Using nouns
(difficult)
Using verb (Simple)
Come to a conclusion conclude
Make a decision decide
Submit a proposal propose
4. Avoid double entry
Example: Double entry simple
11 am in the morning 11 am
Previous experience experience
End result result
5. Use of concrete expression
Example: Vague and general Concrete and
effective
Goods are soon being
dispatched
Goods will be dispatched
on 2nd July
This piece of jewelry is
inexpensive
These beautiful earrings
coast only 950
Your savings earn a high
rate of interest
Your savings earn 10%
interest compounded
6. Prefer active constructions
Example: passive (awkward) active (elegant)
Your efforts are
appreciated by all of us
All of us appreciate your
efforts
Your report will be
discussed by a
committee
A committee will discuss
your report
It is thought that these
price are on higher side
We think these prices to
be on the higher side
7. Avoid excessive use of the infinitive
Example: Action in the
infinitive (indirect)
Action in the verb
(direct)
It is the duty of the
cashier disburse salaries
The cashier disburses
salaries
It is my job to
supervise……………
I supervise……………..
8. Avoid jargon
Example: Formal and stiff Simple and
preferable
This is to
acknowledge……………
Thank u for
your…………….
We will contact you at an
early date
We shall write to you
soon
We shall advice you We shall let you know
9. Avoid ambiguity
Example:
About sentence and
punctuation (avoid
them)
use them
Please send me two
copies of history of
England and business
English
Please send me
one/….copy history of
England and one/….copy
business English
Only the report has been
checked by the manager
Use sense and placed
“only” perfectly
GO. SLOW WORK IN
PROGRESS
GO SLOW. WORK IN
PROGRESS
10. Use short sentence
Rules:
 Use one sentence to express only one idea
 If a sentence runs beyond 30 words, it is better to break it
up into two sentences
Clarity
Clarity

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Clarity

  • 1.
  • 2.
  • 3.
  • 4. The process of communication starts with the sender and thus the sender has to be clear both in thought and expression , in order to communicate effectively .
  • 5.
  • 6. Before communicating , the sender should have clear thought for which he should be clear in following three points :  What is objective of communication ?  What actual message is ?  Which is suitable medium for achieving the purpose ?
  • 7.
  • 8.  The sender transmits the message through a medium to the receiver  For which he has to encode the message in a way that it is logically and sequentially coded.  So that receiver can get exact idea of the transmitter's mind after decoding it.  To encode the message , the sender needs words , here sender should be very careful about the meanings of the words and their organization.
  • 9.
  • 10. Pompous (Avoid them) Simple (Use them) Demonstrate show Visualize see Utilizes use 1. Use of simple words Example:
  • 11. 2. Use of single words for long phrases Example: Long Phrases (avoid them) Single Word (Use them) at all time always at a later date later for the purpose of for
  • 12. 3. Use verb for noun Example: Using nouns (difficult) Using verb (Simple) Come to a conclusion conclude Make a decision decide Submit a proposal propose
  • 13. 4. Avoid double entry Example: Double entry simple 11 am in the morning 11 am Previous experience experience End result result
  • 14. 5. Use of concrete expression Example: Vague and general Concrete and effective Goods are soon being dispatched Goods will be dispatched on 2nd July This piece of jewelry is inexpensive These beautiful earrings coast only 950 Your savings earn a high rate of interest Your savings earn 10% interest compounded
  • 15. 6. Prefer active constructions Example: passive (awkward) active (elegant) Your efforts are appreciated by all of us All of us appreciate your efforts Your report will be discussed by a committee A committee will discuss your report It is thought that these price are on higher side We think these prices to be on the higher side
  • 16. 7. Avoid excessive use of the infinitive Example: Action in the infinitive (indirect) Action in the verb (direct) It is the duty of the cashier disburse salaries The cashier disburses salaries It is my job to supervise…………… I supervise……………..
  • 17. 8. Avoid jargon Example: Formal and stiff Simple and preferable This is to acknowledge…………… Thank u for your……………. We will contact you at an early date We shall write to you soon We shall advice you We shall let you know
  • 18. 9. Avoid ambiguity Example: About sentence and punctuation (avoid them) use them Please send me two copies of history of England and business English Please send me one/….copy history of England and one/….copy business English Only the report has been checked by the manager Use sense and placed “only” perfectly GO. SLOW WORK IN PROGRESS GO SLOW. WORK IN PROGRESS
  • 19. 10. Use short sentence Rules:  Use one sentence to express only one idea  If a sentence runs beyond 30 words, it is better to break it up into two sentences