5. Management Issues
No performance reviews
Not consistently assigning job duties
Lack of professionalism amongst subordinates
Too lenient with attendance
Inadequate amount of discipline throughout organization
6. Employee Issues
● Poor Performance
● Excessive absences
● No accountability for actions
● Lack of respect for authority or rules & policies
● Lack of training and/or knowledge
7. Solutions
Create & implement performance reviews
Establish trainings for all employees
Enforcing updated discipline policy
Provide performance improvement plans, when needed
9. Identify open
positions
Create a job
description
Determine the
outreach
Application screening
Phone screening
interview
Pre-employment
assessments
In person interview
Selection of best
qualified candidate
Draft and send offer
letter
•Contingencies of
employment offer
Conduct background
check and reference
check
Employee to sign
employment contract
10. Strategic Planning
Operational vs. strategic
Link HR functions to organization’s strategic
plan
Make decisions supporting future direction
Meet employee needs
Further assessments of what’s working
knowledge on how to change it
External HR environment
11. Operations Level
Tactical Level
Strategic Level
Organizational Structure
Investment for future strategic
planning of human capital
Director
Cindy Mitchell
HR Assistant
Savannah
Vice President
?
12. Conclusion
From reactive to proactive
Adjustments
Preparing the hotel for future growth
Smoother management & better performance
Human capital - key to the success
