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Training	
  Day	
  –	
  31st	
  October,	
  2011	
  
Storytelling
How to use storytelling when presenting
market research results
Ray Poynter – Vision Critical	
  
A	
  Presenta*on	
  from	
  the	
  Fes*val	
  of	
  NewMR	
  Training	
  Day	
  –	
  October	
  31,	
  2011	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Storytelling
How to use storytelling when presenting
market research results
Ray Poynter
Executive Vice President
The	
  Global	
  Number	
  One	
  in	
  Community	
  Panels	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
With, not To
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Traditional Structure
Shows	
  heritage	
  in	
  scien:fic	
  method	
  
1.  Intro	
  (objec:ves,	
  method)	
  
	
  Detailed	
  findings	
  
	
  Conclusions	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Recommenda:ons	
  
Fred	
  John	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Typical	
  Paths	
  
In	
  ques:onnaire	
  order,	
  or	
  
By	
  type	
  of	
  ques:on:	
  
•  Demographics 	
   	
  Ÿ	
  	
  Behaviors	
  
•  AOtudes 	
   	
   	
  Ÿ	
  	
  Reac:ons	
  to	
  s:muli	
  
Logical,	
  but	
  connec:ons	
  weak	
  →	
  liSle	
  flow?	
  
Fred	
  John	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Penny Thrillers
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Penny Thriller Paradigm
1.  Engaging (a page turner)
2.  Every page tells a story (just 1)
3.  Every page leads to the next page
4.  Story has a beginning, middle, and end
5.  Not too clever, deep, philosophical
At least at the surface level
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Narrative Theme
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
The	
  
Whole	
  
Each	
  
Slide	
  
Storytelling
+	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Story Structures
Titanic, Chariots of Fire – concept test
Agatha Christie – segmentation
The 3 Bears – strategy
The monks and the elephant – U&A
Eastenders – market study
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
A slide tells a single story
Seth	
  Godin	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
hSp://sethgodin.typepad.com/seths_blog/2011/03/the-­‐triumph-­‐of-­‐coal-­‐marke:ng.html	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
hSp://hci.usask.ca/uploads/173-­‐pap0297-­‐bateman.pdf	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Art Silverman
=	
  37	
  grams	
  of	
  fat	
  
Chip	
  and	
  Dan	
  Heath	
  in	
  ‘Made	
  to	
  S1ck’	
  
give	
   the	
   example	
   of	
   Art	
   Silverman	
  
trying	
   to	
   convey	
   that	
   popcorn	
   is	
   too	
  
full	
   of	
   fat,	
   rather	
   than	
   simply	
   saying	
  
37	
   grams	
   he	
   covered	
   a	
   table	
   with	
   a	
  
fried	
   breakfast,	
   a	
   burger	
   and	
   chips,	
  
and	
  a	
  steak	
  meal	
  and	
  explained	
  that	
  
the	
  popcorn	
  has	
  more	
  fat	
  then	
  all	
  of	
  
them	
  combined.	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
But!
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Metaphor, Analogy & Simile
Hollywood: ‘Alien – jaws in space’
Business: ‘Flickr for videos’ the idea behind
YouTube
Marketing: is the product like IBM,
Singapore Airlines, spam
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
First Lines
•  To the red country and part of the gray country of
Oklahoma, the last rains came gently, and they did
not cut the scarred earth. (Grapes of Wrath)
•  It was a bright cold day in April, and the clocks
were striking thirteen. (1984)
•  It is a truth universally acknowledged, that a single
man in possession of a good fortune must be in
want of a wife. (Pride and Prejudice)
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Last Lines
•  The creatures outside looked from pig to man, and
from man to pig, and from pig to man again; but
already it was impossible to say which was which.
(Animal Farm)
•  But, in spite of these deficiencies, the wishes, the
hopes, the confidence, the predictions of the small
band of true friends who witnessed the ceremony,
were fully answered in the perfect happiness of the
union.. (Emma)
•  He loved Big Brother. (1984)
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Alternatives
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
In Conclusion?
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Thank you
Ray Poynter
The	
  Global	
  Number	
  One	
  in	
  Community	
  Panels	
  
T:	
  @RayPoynter	
  
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Q & A
Pravin Shekar
krea
Ray Poynter
Vision Critical
Ray Poynter, Vision Critical, UK
Festival of NewMR 2011 – Training Day
Ray Poynter
Read	
  Ray’s	
  blog	
  @	
  hSp://visioncri:cal.com/experts-­‐blog/ray-­‐poynter/	
  
Follow	
  Ray’s	
  tweets	
  at	
  @	
  hSp://twiSer.com/raypoynter	
  	
  
Connect	
  with	
  Ray	
  on	
  LinkedIn	
  @	
  hSp://uk.linkedin.com/in/raypoynter	
  	
  
Find	
  out	
  about	
  Ray’s	
  book	
  at	
  @	
  hSp://bit.ly/cmFnbo	
  	
  
The	
  Global	
  Number	
  One	
  in	
  Community	
  Panels	
  
Training	
  Day	
  –	
  31st	
  October,	
  2011	
  
Storytelling
How to use storytelling when presenting
market research results
Ray Poynter – Vision Critical	
  
A	
  Presenta*on	
  from	
  the	
  Fes*val	
  of	
  NewMR	
  Training	
  Day	
  –	
  October	
  31,	
  2011	
  

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Ray poynter training day - 2011

  • 1. Training  Day  –  31st  October,  2011   Storytelling How to use storytelling when presenting market research results Ray Poynter – Vision Critical   A  Presenta*on  from  the  Fes*val  of  NewMR  Training  Day  –  October  31,  2011  
  • 2. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Storytelling How to use storytelling when presenting market research results Ray Poynter Executive Vice President The  Global  Number  One  in  Community  Panels  
  • 3. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day With, not To
  • 4. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Traditional Structure Shows  heritage  in  scien:fic  method   1.  Intro  (objec:ves,  method)    Detailed  findings    Conclusions                                            Recommenda:ons   Fred  John  
  • 5. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Typical  Paths   In  ques:onnaire  order,  or   By  type  of  ques:on:   •  Demographics    Ÿ    Behaviors   •  AOtudes      Ÿ    Reac:ons  to  s:muli   Logical,  but  connec:ons  weak  →  liSle  flow?   Fred  John  
  • 6. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Penny Thrillers
  • 7. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Penny Thriller Paradigm 1.  Engaging (a page turner) 2.  Every page tells a story (just 1) 3.  Every page leads to the next page 4.  Story has a beginning, middle, and end 5.  Not too clever, deep, philosophical At least at the surface level
  • 8. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Narrative Theme
  • 9. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day The   Whole   Each   Slide   Storytelling +  
  • 10.
  • 11. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Story Structures Titanic, Chariots of Fire – concept test Agatha Christie – segmentation The 3 Bears – strategy The monks and the elephant – U&A Eastenders – market study
  • 12. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day A slide tells a single story Seth  Godin  
  • 13. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day hSp://sethgodin.typepad.com/seths_blog/2011/03/the-­‐triumph-­‐of-­‐coal-­‐marke:ng.html  
  • 14. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day hSp://hci.usask.ca/uploads/173-­‐pap0297-­‐bateman.pdf  
  • 15. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Art Silverman =  37  grams  of  fat   Chip  and  Dan  Heath  in  ‘Made  to  S1ck’   give   the   example   of   Art   Silverman   trying   to   convey   that   popcorn   is   too   full   of   fat,   rather   than   simply   saying   37   grams   he   covered   a   table   with   a   fried   breakfast,   a   burger   and   chips,   and  a  steak  meal  and  explained  that   the  popcorn  has  more  fat  then  all  of   them  combined.  
  • 16. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day But!
  • 17. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day
  • 18. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Metaphor, Analogy & Simile Hollywood: ‘Alien – jaws in space’ Business: ‘Flickr for videos’ the idea behind YouTube Marketing: is the product like IBM, Singapore Airlines, spam
  • 19. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day First Lines •  To the red country and part of the gray country of Oklahoma, the last rains came gently, and they did not cut the scarred earth. (Grapes of Wrath) •  It was a bright cold day in April, and the clocks were striking thirteen. (1984) •  It is a truth universally acknowledged, that a single man in possession of a good fortune must be in want of a wife. (Pride and Prejudice)
  • 20. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Last Lines •  The creatures outside looked from pig to man, and from man to pig, and from pig to man again; but already it was impossible to say which was which. (Animal Farm) •  But, in spite of these deficiencies, the wishes, the hopes, the confidence, the predictions of the small band of true friends who witnessed the ceremony, were fully answered in the perfect happiness of the union.. (Emma) •  He loved Big Brother. (1984)
  • 21. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Alternatives
  • 22. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day In Conclusion?
  • 23. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Thank you Ray Poynter The  Global  Number  One  in  Community  Panels   T:  @RayPoynter  
  • 24. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Q & A Pravin Shekar krea Ray Poynter Vision Critical
  • 25. Ray Poynter, Vision Critical, UK Festival of NewMR 2011 – Training Day Ray Poynter Read  Ray’s  blog  @  hSp://visioncri:cal.com/experts-­‐blog/ray-­‐poynter/   Follow  Ray’s  tweets  at  @  hSp://twiSer.com/raypoynter     Connect  with  Ray  on  LinkedIn  @  hSp://uk.linkedin.com/in/raypoynter     Find  out  about  Ray’s  book  at  @  hSp://bit.ly/cmFnbo     The  Global  Number  One  in  Community  Panels  
  • 26. Training  Day  –  31st  October,  2011   Storytelling How to use storytelling when presenting market research results Ray Poynter – Vision Critical   A  Presenta*on  from  the  Fes*val  of  NewMR  Training  Day  –  October  31,  2011