1. RAVINDRA KALLIANPUR
2000 Cherie Drive Phone: 210.602.5754
Hammond, LA 70401 Email: ravikallianpur@gmail.com
Enterprise Information Technology Leader
A top-performing Enterprise Information Technology Leader with an MBA who possesses deep knowledge of and
progressive experience in designing and delivering enterprise IT systems, services, and solutions, and proud to be a
continuous learner. For the past 28 years, has been in increasingly progressive roles encompassing responsibilities for
a broad range and scope of technology services, and privileged to be part of higher education information technology.
Possess a strong background in new start-up organizations and initiatives, user advocacy, systems and services
architecture, design, and deployment. Offer a combination of team building and mentoring, organizational restructuring
and change, and international communications in highly competitive business markets. Feel passionate about team
training and development, regularly sending them state, federal, and third party online training resources.
Areas of Expertise
 Build, lead, direct and manage a new IT team (grew the staff from 9 to 24) in a new organization.
 Gather, analyze, understand organizational, departmental, individual needs and then implement best fit solutions
by combining and integrating existing solutions with news ones.
 Lead, direct, and manage the creation of new technology services to fulfill the needs of an exponentially growing
technology.
 Spearhead strategic and tactical planning activities towards design, implementation and management of ever
increasing scope of technology services to campus stakeholders.
 Establish and participate in ITS Governance framework.
 Participate with campus leadership in strategic planning for all other facets of the institution.
 Build and sustain internal and external partnerships and collaborations.
 Negotiate, manage, and coordinate with vendors.
 Enterprise-wide IT needs assessment, requirements gathering, solution research, evaluation, recommendations,
testing and deployment.
 International experience and multi-lingual: English, Hindi, Marathi, Tulu.
Key Skills Assessment
STRATEGIC KEY ACCOUNTS PERFORMANCE – Identification Card System – CBORD CSGold –integrated it to other
unmet or under-met needs such as fully integrating it with library checkout system, bookstore transactions,
copying/scanning/faxing process (CISCO Unified Communications System & Pharos print management system) and the
current Building Management and Access Control system.
MANAGEMENT – Spearhead strategic and tactical planning activities towards design, implementation and management
of ever increasing scope of technology services to campus stakeholders. Multi-lingual: Hindi, Marathi, English
Professional Experience
TEXAS A&M UNIVERSITY, SAN ANTONIO, TX 1/2011 – 2/2014
DIRECTOR, INFORMATION TECHNOLOGY SERVICES
 Build, lead, direct and manage a new IT team (grew the staff from 9 to 24) in a new organization.
 Gather, analyze, understand organizational, departmental, individual needs and then implement best fit solutions
by combining and integrating existing solutions with news ones.
 Lead, direct, and manage the creation of new technology services to fulfill the needs of an exponentially growing
technology.
 Spearhead strategic and tactical planning activities towards design, implementation and management of ever
increasing scope of technology services to campus stakeholders.
 Establish and participate in ITS Governance framework.
 Participate with campus leadership in strategic planning for all other facets of the institution.
 Build and sustain internal and external partnerships and collaborations.
 Negotiate, manage, and coordinate with vendors.
 Enterprise-wide IT needs assessment, requirements gathering, solution research, evaluation, recommendations,
testing and deployment.

2. Ravindra Kallianpur Resume, Page 2
 Embark on an effort to quadruple Learning Management System – Blackboard - usage 3-fold by building a support
system for it.
TEXAS A&M UNIVERSITY, DOHA, QATAR 8/2005 – 1/2011
DIRECTOR, USER SERVICES & INSTRUCTIONAL TECHNOLOGY
Department manager recruited to partner with Finance, Supply Chain, and Engineering to enhance customer
relations.
 Built a brand new User Services and Instructional Technology team that was responsible for ITS Helpdesk,
Classroom Technology, Instructional Design, Instructional Technology, Audio-Video systems in all spaces.
 Lead, directed and managed all efforts and resources towards the effective dissemination of technology training
and support to students, faculty and staff at TAMUQ.
 Contributed to the information technology strategic and operational planning process.
 Enterprise wide IT needs assessment, requirements gathering, business analysis, solutions research, evaluation,
recommendation, testing and deployment.
 Monitored the dynamic technology environment for opportunities to increase effectiveness of technology services
towards the achievement of TAMUQ specific mission and goals.
 Directed, motivated, mentored, and managed an international team of skilled consultants and helpdesk personnel.
 As an Operations Council member (campus leadership), participated in the discussions on enterprise operational
and strategic issues.
SOUTHEASTERN LOUISIANA UNIVERSITY,HAMMOND, LA 8/2003 – 8/2005
NON-TENURED FACULTY, COLLEGE OF BUSINESS & TECHNOLOGY
 Taught for the Computer Science and Management departments - Graduate and undergraduate level Management
and Computer Science courses.
 Contributed to the process of curriculum review and development for the Management and Computer Science
Departments.
UNIVERSITY OF LOUISIANA SYSTEM BOARD OF TRUSTEES, BATON ROUGE, LA 7/2002 – 7/2003
CHIEF INFORMATION OFFICER
 Provided overall vision, direction, and leadership for the use of information technology at the University of
Louisiana System campuses in conjunction with campus leadership and Chief Information Officers.
 Provided a framework for peer coordination and collaboration amongst various UL System campuses for
opportunities relating to Information Technology and to leverage combined purchasing and implementation.
 Created collaborative and cooperative initiatives with the Louisiana Board of Regents and other external public
and private entities towards effective and efficient implementation of initiatives and solutions.
 Worked and negotiated with vendors of IT solution providers to acquire solutions at the best possible terms for
all campuses.
 Fostered opportunities for standardized solutions, cooperative and collaborative ventures amongst the UL System
entities.
LOUISIANA STATE UNIVERSITY OFFICE OF FACILITIES SERVICES, BATONROUGE, LA 4/1999 – 7/2002
MANAGER INFORMATION SYSTEMS
 Designed, managed, and maintained new and existing information systems solutions, networking and
collaborative solutions for this service intensive organization.
 Worked closely with centralized computing entity on campus as well as other external agencies to achieve
maximum effectiveness in the implementation of infrastructure and solutions.
 Analyzed departmental business processes, needs and objectives, evaluated, designed or recommended
acquisition of IT tools.
 Created strategic and long-term information technology plan; motivated, mentored, managed, and supervised full
time staff, graduate assistants, and student workers.
SOUTHEASTERN LOUISIANA UNIVERSITY COMPUTING SERVICES, HAMMOND, LA 10/1996 – 4/1999
DIRECTOR, FACULTY PRODUCTIVITY SERVICES
 Supportedthe collective andgrowingtechnologyneedsof academic departmentsandfacultyinpursuitof
teachingandresearchobjectives.
 Consulted with faculty and academic leadership in seeking and deploying effective and innovative solutions.
 Trained faculty and academic staff on hardware and software tools, including the creation of instructional
materials, web pages, presentations, multi-media solutions, and compressed video.
 Designed, implemented, and maintained specialized computing lab for exclusive use of the faculty.

3. Ravindra Kallianpur Resume, Page 3
SOUTHEASTERN LOUISIANA UNIVERSITY COMPUTING SERVICES, HAMMOND, LA 07/1987 – 10/1996
USER SERVICES & FACULTY CONSULTANT, COMPUTING SERVICES
 Supportedstudents,faculty,andstaff onuse of mainframe aswell aspersonal computerapplications,
hardware,andotherHelpDeskactivities(installation,trouble-shooting,consultations);
 Research,evaluation,recommendationandtestingof ITsolultions.
 Assistedinthe implementationof Local AreaNetworksandmanagingthem.
 Conductedindividualaswell ascollectivetrainingof students,faculty,andstaff, createdandmaintained
supportand trainingmaterials
 Analyzedneedsandprocess,researched,evaluatedandrecommendedalternativesandsolutions.
Education & Certifications
Master of Business Administration, Marketing, Southeastern Louisiana University, Hammond, LA
Bachelor of Commerce, Accounting and Economics, University of Mumbai, India
Certificate - Cloudu – Understanding of Cloud Computing
Certificate - SQL Database
Certificate – HTML/CSS & JavaScript
Certificate – SANS/GIAC, relates to Information Security
Additional Distinctions
Presenter:Educause Annual Conference – “Connecting Your Campus with Short Message Service (SMS)”
Presenter: SMS Technology - Gateway Solution – Texas A&M University at Qatar
Presenter: “Role of Louisiana State Government in Securing Cyberspace”
Training: Gartner CIO Academy
Established the Staff Advisory Council – Texas A&M University @ Qatar
Chair of Staff Advisory Council for its first two years
Created the first ITS Strategic Plan – Texas A&M University – San Antonio, TX
Established the ITS Governance Framework - Texas A&M University – San Antonio, TX