1. RAKESHKUMAR NAGPURE
Business Analyst
9960880466 / 9404004166
Pune, Maharashtra - E-Mail: rakeshkumar.nagpure@gmail.com / rakeshkumar.nagpure@hotmail.com
To seek a career opportunity with an organization where my functional and technical skills can be put to best
use, to suit the needs of the organization.
Summary of Experience
 A Business Analysis professional with excellent skills in Business solution models for enterprise
systems.
 5+ years of working experience in Requirement / Business Analysis, Writing Technical and Financial
Proposal, preparing presentation for Concept Note, Wireframes using various tools based on the
requirement of clients & Software Implementation with playing various roles & responsibilities.
 Good domain Knowledge in e-Governance and Human Resource Management System (HRMS).
 Experience in writing Functional Requirement Specification-FRS and Technical Response.
 Experience in creating System Requirements through Use Case Models, Designing System
Blueprints / Prototypes, User Interfaces with excellent usability and accessibility, information
grouping and uniformity.
 Hands on experience in Designing large Enterprise Solutions with best practices and system
configuration requirements.
 Extensive experience in Business Requirements Gathering and Analyzing using various techniques
like Brainstorming, JAD, Requirement Workshop, etc.
 Expertise in preparing of various documents such as Business Requirements Documents (BRD) and
System Requirement Specification (SRS), Functional Requirement Specification (FRS), User
Acceptance Test (UAT), Request for Proposal (RFP), Scope of Work Document (SoW), etc.
 Created UML diagrams such as Use Case Diagrams, Activity Diagrams, and Sequence Diagrams to
Communicate the Business Requirements.
 Project Management skills, in-depth knowledge of various phases/ Methodologies of SDLC &
expertise in using leading industry tools like MS Visio, Pencil, MS Project and MS PowerPoint, etc.
to develop various project deliverables.
 Involved in formal review meetings with project teams and developers to report, demonstrate,
prioritize and suggest resolution of issues discovered during testing, UAT or Execution.
 Presentation of the System Prototype to Customers and Implementing the Customer feedback prior to
system design. Software Product Demonstration to bring in new customers.
 Strong Communication, Interpersonal, Analytical & Team Building Skills with proficiency at
grasping new concepts quickly and utilizing the same in a productive manner.
 Have experience in writing the functional part of various Responses to RFPs.
 Team Management, Project Reviews and Progress Tracking, Risk, Quality, Issue, Business user
Training and Change Management.
SKILL MATRIX
Requirement Analysis, Business Analysis, Software Implementation, Technical and Functional
Documentation, Technical and Financial Proposal, Technnical Presentation, Use Case Diagrams, Activity
Diagrams, Sequence Diagrams, UAT, Project Management, Testing, Hand holding with Customers, Techno
Functional Support to end users, Software Product demonstration to New Customers.
Operating System: - Windows 98/2000/NT/XP/7/8/Linux

2. Modeling/GUI Tools: - MS Visio, Pencil, Microsoft Project, MS Office.
Database: - Oracle 10g, 11g, SQL Server 2005, 2008, 2012.
Educational Qualification
Bachelor of Engineering (BE) in Computer Technology.
RTM Nagpur University, Nagpur, Maharashtra, IN
2005 to 2009
WORK EXPERIENCE
Business Analyst
Silver Touch Technologies Limited (CMMi-5) – Mumbai – 23rd
March 2015 – Till now.
Project
Universal Disability Identification Number of Person with Disability (UDID-PwD)
This is a National Database for Person with Disability created in the interest of having the statistics of
physically challenged people throughout the country, which will also help the Government of India (GoI) as
well as all other State Governments in preparation of various policies and launching of any government
schemes. The application will also assist the Government in the implementation and monitoring of policies
and schemes. The application will be implemented throughout the country, i.e. Village level, Block level,
District level, State level and National level.
This application will have two types of users, Beneficieries & Government Employees. The application will
serve the Thousand of users daily and it will help applicants (Physically challenged peoples) to apply from
their home or their mobile for getting Disability Certificate and for other benefits provided by the Govt.
The Government employees will process the submitted application and provide the necessary benefits to
beneficiaries. The new system will assist the government employees for smooth processing and will improve
their performance. The application will minimize the personal interaction of government employees and
citizens which will help government employees for their smooth working without any external disturbance
and citizen will get the benefits instant and on time. This system will help government to bring transparency
in the overall system of providing benefits to the needy peoples.
The new system will provide various MIS reports at various stages to various government bodies based on
their roles and responsibilities which will help the Government for their future planning.
Client
Department of Empowerment of Person with Disabilities,
Ministry of Social Justice and Empowerment,
Government of India
Responsibilities
 Departmental Process Study of Central Government of India and other 9 State Government.
 Study of various Acts, Guides books and Rule book of Government of India and 9 State Govt.
 GAP Analysis for identifying process GAP between the GoI and other State Governments.
 GAP Analysis, Documentation and workshop with other stakeholders for synchronizing all the
governments to come up with a common way of working.
 Preparation of Business Process Re-engineering (BPR) and presentation to all the Stakeholders.

3.  Preparation of SRS document and review by Business Users and other stakeholders.
 Coordinate with Technical Team to understand the Technical Feasibility of Requirements fulfillment
and part of Single Point Of Contact (SPOC) team between the Business Users & Technical Stream to
finalize requirements.
 Downstream System Analysis for workflow integration.
 Monitoring the project progress and share the daily progress reports to all the stakeholders.
 Managing the change request and getting necessary sign off.
Project
Aaple Sarkar (https://aaplesarkar.maharashtra.gov.in/)
This is a Grievance Redressal and Suggestion Platform (Solution) which will enable Citizens, Corporate
Houses, and Media to share their problems and concerns with Government of Maharashtra.
The solution is available as a Web Application as well as Mobile Application.
This solution act as a bridge between Citizens and Government of Maharashtra by allowing citizens to post
their Grievances/Suggestions using mobile app or web application for the Government to take action on it.
The Government officials through their administrator portal will be able to receive, analyze and assign the
grievance/suggestion to concerned department to take action.
After action, officials will update the status (Approved/Rejected) of the grievance. Citizens will be able to
view the status on mobile or web application.
Citizens can accept/re-open the grievance (after action & update by official) based on their satisfaction on
action taken by Government on the grievance.
Reopened grievances will be escalated and acted upon by senior authority. Government officials can
monitor and generate reports of user grievances/ suggestions, status, actions taken etc.
Client
Government of Maharashtra
Responsibilities
 Study of Requirements for the preparation of the Proposal or Concept Note for pre sales activity.
 Presentation of Concept Note to Client or Panel and response to Technical / Functional queries.
 Documentation of Technical Response.
 Study client business processes and evaluates their impact.
 Business & Application Analysis (Single Point of Contact for Core Business Analysis activities for
client), preparation of FRS document and review by Business Users and other stakeholders.
 Coordinate with Technical Team to understand the Technical Feasibility of Requirements fulfillment
and Single point of contact between the Business Users & Technical Stream to finalize requirements.
 Prepare Software Requirement Specifications Document (SRS) and ensure business sign-off
 SRS walk-through to Functional Testing & UAT Test plan Review and sign-off and End-to-end
UAT, Training to Core users, live support.
 Downstream System Analysis for workflow integration.
 Monitoring the project progress and share the weekly progress reports to all the stakeholders.
 Managing the change request and getting necessary sign off.

4. Project
Online Application for Doctore, Competent Person & Site Registration for DGFASLI
The office of the Directorate General, Factory Advice Service and Labour Institutes (DGFASLI) is
an attached office of the Ministry of Labour, Government of India. It serves as a technical arm to
assist the Ministry in formulating national policies on occupational safety and health in factories and
docks. It also advises factories on various problems concerning safety, health, efficiency and well -
being of the persons at work places. To achieve this objective, the office of DGFASLI has developed
this application. The application helps department to automate the approval process of their various
forms. The application supports corporate houses or factories to obtain an approval from DGFASLI
through online process. For obtaining an online approval, the factories registered themselves with
DGFASLI through this application. After registration, factories can apply for various approvals
through application. The scrutiny process of application done by DGFASLI is also available in the
system. After the various level scrutinies, the final approval process is also taking place in the
system and the approval letter will issued to factories with the help of this application. The system
also has a dashboard for various departmental authorities and for the factories. The application is
also capable to send the SMS and email notification at each and every stage of the scrutiny. Have
various departmental level MIS reports.
The application is also having integration with National Portal of the India and eNivesh for direct
monitoring of the Prime Ministers offices (PMO).
Client
Directorate General, Factory Advice Service and Labour Institutes (DGFASLI),
Ministry of Labour,
Government of India.
Responsibilities
 Study the client business processes and evaluates the impact.
 Business & Application Analysis (Single Point of Contact for Core Business Analysis activities for
client), Business Requirements Document (BRD) review by Business Users and other stakeholders.
 Coordinate with Technical Team to understand the Technical Feasibility of Requirements fulfillment
and SPOC between the Business Users & Technical Stream to finalize the requirements.
 Prepare Software Requirement Specifications Document (SRS) and ensure business sign-off.
 SRS walk-through to Functional Testing & UAT Test plan Review and sign-off and End-to-end
UAT, Training to Core users, live support.
 Downstream System Analysis for workflow integration.
 Monitoring the project progress and share the weekly progress reports to all the stakeholders.
 Managing the change request and getting necessary sign off.
Pre-sales and Business Development Activities
Responsibilities
 Study the client's requirement and their business processes.

5.  Preparation of Scope of Work (SoW) document and review from all the stakeholder.
 Coordination with Technical Team to understand the Technical Feasibility of Requirements
fulfillment.
 Preparation of Request for Proposal (RPF) with the co-ordination of departmental peoples.
 Preparation of Technical and Commercial proposal for bid submission.
 Preparation of Technical presentation and assist the Technical team to prepare the requirement
prototype for demonstration.
 Monitoring and tracking the updates from the department related to tendering.
Business Analyst
SoftTech Engineers Pvt. Ltd. – Pune - 16th
April 2012 – 20th
March 2015.
Project
Public Works Information Management System (PWIMS).
Public Works Information Management System is a complete integrated Application for managing
construction and related activities of organizations such as PWD, CPWD, Municipal Corporations and other
government departments. Major modules include, Online Cost Estimation & SOR, Inventory, Contract
Management, Tendering, Administrative & Technical Sanction and Online Project and Budget Management,
Account and Finance, Store Management, Estate, Management, Asset Management with MIS reports.
Clients
Maharashtra Industrial Development Corporation (MIDC),
Jaipur Development Authority (JDA),
Public Works Department, Govt. Of Uttarakhand,
Life Insurance Corporation of India (LIC),
Pune Municipal Corporation (PMC),
Public Works Department, Govt. Of West Bengal,
Public Works Department, Govt. Of Mizoram,
Ghaziabad Development Authority (GDA).
Responsibilities
 Study client business processes and evaluates the impact.
 Business & Application Analysis (Single Point of Contact for Core Business Analysis activities for
client), Business Requirements Document (BRD) review by Business Users.
 Coordinate with Technical Team to understand the technical feasibility of Requirements fulfillment
and Single point of contact between Business Users & Technical stream to finalize requirements.
 Prepare Software Requirement Specifications Document (SRS) and ensure business sign-off
 SRS walk-through to Functional Testing team & UAT Test plan Review and sign-off and End-to-end
UAT, Training to Core users, Live support, Handled defects in Issue tracker (JIRA).
 Downstream System Analysis for workflow integration.
 Designing of various MIS reports formats based on clients' requirement and finalization in discussion
with all the stakeholders.
 Working as a Team Lead and managing the team of Support Engineers.
Human Resource Management System (HRMS)
Human Resource Management System (HRMS) or Employee Management System (EMS) is a
combination of systems and processes that connect human resource management and information technology

6. through HR/Payroll software. The function of the human resources department involves managing and
tracking of employee records, service histories, skills, abilities, salary, certification, transfer details, Leave
and their accomplishments. The functions of HRMS/EMS include:
 Database of employee information along with Family details and nominees
 Attendance records
 Leave Management System
 Payroll
 Performance evaluation
 Benefits administration
 Learning and certification management system.
 Employee self-service
 Employee scheduling, task allocation by higher authorities
 Transfer management system
 Generation of various MIS reports such as Service Book, Pay Slips, etc.
Clients
Public Works Department, Govt. Of West Bengal,
Public Works Department, Govt. Of Mizoram,
Ghaziabad Development Authority (GDA).
Responsibilities
 Study of client business processes and evaluates the impact.
 Business & Application Analysis (Single Point of Contact for Core Business Analysis activities for
client), Business Requirements Document (BRD) review by Business Users.
 Coordinate with Technical Team to understand the technical feasibility of Requirements fulfillment
and Single point of contact between Business Users & Technical stream to finalize requirements.
 Prepare Software Requirement Specifications Document (SRS) and ensure business sign-off
 SRS walk-through to Functional Testing team & UAT Test plan Review and sign-off and End-to-end
UAT, Training to Core users, Live support, Handled defects in Issue tracker (JIRA).
 Downstream System Analysis for workflow integration.
 Designing of various MIS reports formats based on clients' requirement and finalization in discussion
with all the stakeholders for HRMS, Payroll, Accounts, WMS.
 Working as a Team Lead and managing the team of Support Engineers.
Project
Maharshtra Industry, Trade and Investment Facilitation Cell (MAITRI) or Investor Facilitation
Centre (http://maitri.gov.in/)
The Investor Facilitation Center (IFC) is a trade facilitation idea. The Implementation of IFC enables
domestic as well as International traders to submit the Application or regulatory documents online or at a
single location (offline). IFC consolidates all the clearance processes as required by the Government of
Maharashtra for its various departments under one single umbrella. Online or Offline Application facility for
the Investors as per Investors suitability. The Departments Involve MIDC, Industries, Revenue, UDD,
Irrigation, Environment, Labor, Finance, Energy and PWD. Dashboard implementations for various
perspectives and profiles. Grievance addressing mechanism and System wide alert system.
Client

7. Department of Industries,
Government of Maharashtra.
Responsibilities
 Study the business processes of various Government departments, Preparation of FRD.
 Coordinate with Technical Team to understand the technical feasibility of Requirements fulfillment
and Single point of contact between all the stakeholders to finalize requirements.
 Prepare SRS document and ensure business sign-off
 End-to-end UAT, Training for various users, Live Support to various stakeholders.
 Handled defects in Issue tracker (JIRA).
 Streamlining the proper change management system.
Project Coordinator
ABM Knowledgeware Ltd. - Mumbai - 10th
June 2010 – 14th
April 2012
Project
Municipal Administration Implementation Network (MAINet).
MAINet Enterprise is an integrated suite of application products to manage the complete working of a
typical municipal corporation of any size. It encompasses every department of a municipal corporation. The
MAINet has various modules as Account (Single Entry and Double Entry Accounting System, Payroll and
HRMS), Birth and Death Registration, Marriage Registration, Property Tax Management System, Town
Planning Registration and Approvals Management System, Property Assessment and Tax Calculation, Market
License management System, Grievance Redressal System. The MAINet is a system, which provides a real-
time information management of all the departments, ward offices, division offices and other field
offices. Designed & developed with meticulous study of municipal councils and corporations, it incorporates
the best practices to create a truly e-governed municipal corporation. The MAINet has rich citizen interfaces
to enable the corporation to start single touch point service centers designated as ‘Citizen Facilitation Centers
(CFCs)’, to render various citizen services.
Clients
Ministry of Urban Development,
Government of Maharashtra
(Project Implemented on 232 Municipal Councils & Municipal Corporations across the Maharashtra state)
Responsibility
 Study of Business Process of various organizations.
 Finding of GAP with Existing product and Actual Business Process.
 Preparation of Software Specification Document (SSD).
 Customizing the Application as per requirement mentioned in the SSD.
 Preparing the Change Request Document in case of any GAP found in existing application with
actual Business Process.
 Communicating with technical team for any new change required as mentioned in GAP.

8.  Execution of UAT, preparing the User Acceptance Test Criteria document and Sign-off.
 Demonstration of the customized application to the various stakeholders.
 Database Administration, Training to the client over the product and Live Support.
Place: - Mumbai
Date: - Name: - Rakesh Kumar Nagpure.