1. Rajnish Kumar
Phone: +919986646665
E-mail: rajnishranjan1234@outlook.com
C/O:- PM Mahal Yelahanka Bangalore north (562157)
Career Objective
Intend to rise and grow with the challenges of the competitive world and to keep myself abreast with the latest production
technology and translate it into meaningful terms. Have a human approach in life with compassion and dedication to
work.
Professional Experience
Wipro InfoTech, Bangalore
Designation : Deployment Engineer (Blackberry L2)
Client : Vodafone India (March2011 till date)
Environment : BlackBerry Enterprise Server (version 4.1 to12).
Exchange Server Office365, Air Watch, MDM.
Responsibilities:
 Blackberry Enterprise Server & Express Deployment
 MS Exchange 2007/2010/2013 Design Implementation Administration and Support
 Planning, implementing, maintaining and supporting information systems in a wide range of computing
environments with Windows 2008/2012 Server, Exchange 2007/2013 Mail Server.
 Installation and troubleshooting for Exchange and BES (Blackberry Servers).
 Upgrading From Exchange 2007 to Exchange 2013
 Handling L-2 level escalations for AirWatch, MDM & BES (Blackberry Servers).
 Blackberry Business Cloud Service (office 365)
 BlackBerry Enterprise Server and BlackBerry Smart phone user configuration
 Adding and removing user in Blackberry Enterprise server & AirWatch
 Securing corporate policies using IT policies in BlackBerry Enterprise Server & Airwatch
 Applications Installation & Troubleshooting on BlackBerry Devices & Airwatch
 Perform IOS, android BlackBerry Device backup & upgrade
 Perform Airwatch & BlackBerry Enterprise Server up gradation & Migration.
 Airwatch & Blackberry Administration Service & Configuring Email account through web
 Airwatch & Blackberry Enterprise server troubleshooting on Sync, Send/Receive Email issues
 Blackberry Enterprise activation & troubleshooting.
 AirWatch enrollment issue & troubleshooting.

2.  Installation of Blackberry Operating System (V4.5, V5.0, V6.0, V7.0, 7.1).
 Handling and troubleshooting all types of Blackberry, iPhone & Android related Problems
 Administering the Blackberry handhelds in desktop manger level.
 Synchronizing the organizer from Handheld to Mail client & Mail client to Handheld.
 Managing the Blackberry Internet Service Accounts.
 Integration of Email-Accounts like POP3/IMAP4, Microsoft Hotmail® & Yahoo! Mail, Microsoft Outlook®
that supports Web URL Access.
 Providing immediate and online support, giving end to end solution to the Vodafone Employee &
corporate customers & Periodic Reporting.
Total Years of Experience: 4 years 4 month.
Educational Qualification
Discipline : HDIT (NIIT Bangalore)
Year of Passing : 2011
Discipline : BSc Physics
Year of Passing : 2009
Discipline : Intermediate in Science
Year of Passing : 2006
Discipline : 10th
Year of Passing : 2004
Strengths
 Ability to interact with people at all levels using acute listening.
 Able to establish effective priorities.
 Problem solving abilities.
Training attended from RIM
 Blackberry 4.5 OS to 7.1 OS
 Blackberry Enterprise Server 5.0.4
 Blackberry Z10
 Blackberry Enterprise Server 10
Achievements
 Received customer Star Award for satisfaction in the month of sep2011, Feb 2012, sep2013.
 Received awarded by Vodafone (Client) for outstanding support of 12-13.
 Have received more than 40 Appreciation Mails from Client and Customers.

3. Course attended
 A+, N+ (Hardware & Networking) from Jet king.
 Higher Diploma in Information Technology from NIIT.
Technical Skills
Domain : BLACKBERRY BES & BIS Server, MS-Exchange, Lotus Domino, office 365,
RDBMS
Operating Systems
:
:
MS-SQL Server 2005.
Windows Platforms.
Personal Details
Name : Rajnish Kumar
Date of birth : 25/03/1989
Marital Status : Married
Gender : Male
Nationality : INDIAN
Language : Hindi & English
Pan no : BFPPK6090D
Passport No : J3387192
Address : C/O PM Mahal, 3rd
Floor
#5/16, Hunasamaranahalli
Yelahanka Air Force
Bangalore (North) - 562157
Date: …………………………
Place: Bangalore. Rajnish Kumar.