1. CURRICULUM VITAE
Punith B M Email: punithbm@gmail.com
Door No: 33/1, 1st
Floor, Mobile: 9972333226
1st
Main, Shivanagar,
Bangalore-10
Career Objective
My career objective is to work as a System engineer in a leading corporate with a creative
and challenging environment to the best of my abilities to achieve organization goals and self-
development. To integrate with a performance oriented, enthusiastic & dedicated team which can
optimize my skills and contribute myself to the success of the organization.
Work Experience
1. Organization : Tata Consultancy Service, Bangalore, India
Designation : IT Analyst
Period : 22nd
Sep 2010 to Till Date
Project : Avery Dennison
Period : Nov 2014 to Till Date
Areas of Exposure: Lotus Notes Messaging Administrator and Google Apps L3 Admin
Job Description
 Resolving all issues related to the Notes client such as (Mail file issues, template
related issues, local setting issues, configuration issues, mail quota issues, mail
routing issues, internal and external mail issues, replication issues, handling and
managing slow responses and the notes client crash issues, encryption issues, ID
related issues etc.)
 Management of Notes Group, Mail-In Database, Notes Application, Mail Topology:
(Creations, deletions, updates, replica creations, replication issues, ACL
alignments, connection documents.)
 General Notes Maintenance Tasks: Repair/fixup corrupted Notes-related
applications, mailboxes, databases, system files.
 Fixing Email routing issue, Notes Crash & Hung issues on server end.
 Involved in Notes to Google Migration
 Google Apps User Account Management using Google cloud admin console.
 Google Groups Creation and Management using Google cloud admin console.
 Collaboration Mailbox creation in Google cloud admin console.
 Google Apps Troubleshooting (Mail, Calendar, Contacts, Drive, Docs, Groups)
 Google Collaborative inbox management
 Manage Google Apps services and Domain routing.
 Log Vendor tickets and work with Google Enterprise Support to resolve issues with
Google Apps Software.
 Basic Knowledge of Google Scripts/Google Apps Engine/Google API.
 Experience of Google Apps Deployment (Exchange)
 Knowledge of Configuring migration tools like GAMME, GADS for switching from MS
Exchange and Outlook to Google Apps.
 Chrome Management

2. Project : PwC US (PricewaterhouseCoopers)
Period : Sep 2010 to Nov 2014
Areas of Exposure: Lotus Notes Domino Administrator and MDM Administrator
Job Description
 Resolving all issues related to the Notes client such as (Mail file issues, template
related issues, local setting issues, configuration issues, mail quota issues, mail
routing issues, internal and external mail issues, replication issues, handling and
managing slow responses and the notes client crash issues, encryption issues, ID
related issues etc.)
 Management of Notes Group, Mail-In Database, Notes Application, Mail Topology:
(Creations, deletions, updates, replica creations, replication issues, ACL
alignments, connection documents.)
 General Notes Maintenance Tasks: Repair/fixup corrupted Notes-related
applications, mailboxes, databases, system files.
 Installation and configuration of the mail client Lotus Notes and Troubleshooting
 Giving Delegation to Mail, Calendar, Contacts in Lotus Notes 8.0.2
 Worked on Domino Admin tool and Domino Designer 8.0.2
 Fixing Email routing issue, Notes Crash & Hung issues on server end.
 Configuration and installation of Mobile Iron in iphones & Ipad’s.
 Configuration of Android & iPhone using Good for Enterprise
 Support for various MDM services like Apps@Work, Mobile Iron for Different
clients across multiple geographies.
 BYOD configuration for ios, Android, BB10 platforms.
 Troubleshooting Enrollment, Policy, Email Sync issues on Android & iOS devices
 Coordinate & engage vendors for Major Escalations
 Adding User and Moving user to different server in BlackBerry Manager Version
4.1.6.9
 Sending the Activation Password & resetting the Blackberry Handheld Password in
BB Manager
 Sending the Service Book and IT policy in BB Manager
 Syncing Address books for Blackberry using Blackberry Desktop Manager 7 and
Blackberry Link.
 Erasing the Data, Disable Redirection and disabling the Handheld in BB Manager
 Configuration of All Blackberry Device using Desktop Manager
 Configuration and installation of Good for enterprise in iphone , ipad and android
devices.
2. Organization : Network Solutions, an IBM Company, Bangalore, India
Client : IBM Pvt Ltd
Designation : System Admin.
Period : From Dec-06th
2006 to July 10th
2010
Job Description
 Installation, Configuration & Troubleshooting of Operation Systems (Windows
2000, XP Infrastructure), Hardware and peripheral devices
 Installation and configuration of the mail client Lotus Notes and Troubleshooting
 Configuration of Blackberry Device & Basic Troubleshoot
 Basic Support for citrix remote connection terminals.
 Installation & Configuration of Various Application software.
 Configuring wireless Network and Troubleshooting

3.  Deploying Symantec Antivirus & Symantec Client Firewall and updating the virus
signatures.
 WST SPOC and Printer SPOC for IBM site
 Basic of Installation and troubleshooting of VMWARE
 Installing and Troubleshooting the VPN application like WECM and AT&T
 Installation and the configuration of the mail client Microsoft Outlook for Clients
 Computer Assembling and Disassembling of PC Hardware
 Desktop Support to the End-Users
Education
 Diploma in Electronics & Communication Engineering in the year 2006 from
RAMAN POLYTECHNIC Bangalore
 Bsc.IT in the year 2012 from KSOU University
Professional Training
 Completed Course on MCSA & MCSE : Rooman Institute Navaranag, Bangalore
 Completed Course on CCNA at NETSOL Pvt Bangalore
 Google App L2 and L3 Training from IIHT Training Institute sponsored by TCS
CERTIFICATION
 LOT-925 Installing and Configuring IBM Lotus Notes and Domino 8.5
 LOT-926 Managing and Maintaining IBM Lotus Notes and Domino 8.5 Environments
 ITIL Foundation v.3
 MCP {Managing and Maintaining a Microsoft Windows Server 2003(70-290)}
 MCITP: Server Administrator Certification
Technical Skills
 Operating Systems : MS DOS, Windows 2000 / 2003, XP and Win 7
 Protocols : TCP/IP, DHCP, DNS and LDAP.
 Hardware : PC Assembling, Installation, Troubleshooting,
and LAN- installation and maintenance.
Personal Strength
Have confidence to complete the assigned task within the scheduled time, helping mentality,
hardworking
Personal Profile
Name : Punith B M
Date of birth : 09/04/1987
Sex : Male
Marital Status : Single
Nationality : Indian
Linguistic Proficiency : English, Kannada & Hindi

4. Hobbies : Reading, Listening to music and Playing Cricket
Station: Bangalore
Date : (Punith B M)