1. RESUME
Rajiv Shrikant Bhalerao
E-mail : rajivsb1991@gmail.com
Cell Number : +919652414146
OBJECTIVE: To learn and adapt myself with the ever changing corporate world working for a progressive organization
with future growth prospects. Being a growth oriented individual, my focus is on becoming a self-reliant person who is
confident to face the challenges that life and profession may pose.
An Overview
 A technology driven professional with 3.5 years of experience in the area of Identity and Access
management presently working with Synchrony Financial (Previously a part of GE) as System
Administrator for Active Directory support. ( Identity & Access Management )
 Proven track record of SARM – IAM ( Security and Risk Management – Identity and Access Management )
 Strong communication & team building skills with proficiency at grasping new technical concepts quickly &
utilize the same in a productive manner.
PROFESSIONAL PROFILE
Currently working as an IT Security Administrator with Synchrony Financial (Previously a part of GE )
History
Worked as System Administrator for CSC Pvt Ltd (Contractor), Hyderabad form Jun 2012 to Sept 2014.
(June 2012 – Sept 2014 )
Project : IAM (Identity & Access Management)
Designation : System Admin
Job Profile : System Admin- Identity & Access Management
Responsibilities : Active Directory Administrator
Technical Expertise / Accomplishment
• Administration of User Accounts on Active Directory (Windows), Mainframes, UNIX Environment.
• Majorly responsible for Identity and Access Management, within which the major tasks include, Creation /
Deletion & Modification of User Id’s.
• Demonstrating accountability of tasks assigned with adherence to SLAs and client support process & procedures,
mostly by performing regular follow-ups on pending issues until utmost customer satisfaction and complete
resolution
• Supporting multiple Clients Projects/Processes simultaneously, as an internal lean principle , therefore switching
between platforms as required in addressing within SLAs

2. • Direct interaction with Project VIPs and stake holders in terms of handling requests, incidents and escalations
that directly impact business on a real time basis
• Exposure to working on ticketing tools like E-Request, IDM (Identity Manager) & Remedy whilst supporting
the project.
• Conducting CBN (Continual Business Need) review to ascertain the users who need to retain access to the
network system.
• Applying security permissions as per the security guidelines of the organization and applying group permissions
to the users
• Performing asset verification tasks to keep record of the IT inventory in the team.
• Providing users with access rights and permissions for accessing the applications.
• Administering Active Directory.
• Administering user accounts.
• Administering group accounts.
• Administering Active Directory objects.
• User ID and rights Management.
• Managing Users, Groups, and Computers.
Responsibilities:
• Working as part of a team providing coverage on a 7 day a week, 24 hour per day (24/7) basis.
• Have gained immense confidence and was the Lead for SYF VPN migration
• My team ( 5 members ) and me have migrated over 2000 user id's from the GE VPN
Environment to the SYF VPN environment (both desktop and laptop user’s). Based on the experience
i have prepared a SOP (Steps of Procedure) for my team as to how the entire migration process needs
to be done.
• Repeatedly was a part of the Rewards and Recognitions List from IAM for the dedication and
commitment i had shown towards my work
• Id creation and management in Active Directory / Mainframe Systems.
• Was auditing internal tickets and was a part of the internal audit team.
• Conducting Quality checks and detected defects and sent to Quality team
• Wrote / documented quality procedures.
• Providing Operating system level troubleshooting for Desktops and Laptops.
• Configuration of different software’s and client specific images.
• Ability to communicate, lead and coordinate with staff members at all levels and with external members as
well
• Excellent analytical, error detection and problem solving skills
• Proficient in data management practices of research, compilation, analysis and report-making
EDUCATIONAL QUALIFICATIONS
• Passed Bachelor of Technology (Information Technology) in 2012 from JNTU Hyderabad.

3. PERSONAL PROFILE
Name – Rajiv Shrikant Bhalerao
Email Address – rajivsb1991@gmail.com
Phone # +91 9652414146
Date of Birth – 22/03/1991
Status - Single
Current Location- Hyderabad
------------------------------**********************---------------------------------------