1. Catatan Harian Pengantar
Hospitality & Pariwisata
S1 Hospitality & Tourism
Dosen Pengajar: Drs. Noersal Samad, Ma
Hari/tanggal: 03-11-2013

2. What does creative industries include?
• Advertising
• Film and video
• Architecture
• Music
• Art and antiques markets
• Performing arts
• Computer and video games
• Publishing
• Crafts
• Software
• Design
• Television and radio
• Designer fashion

3. Apa saja yang diusahakan oleh travel
agent?
1. Car hire, both domestic and foreign: penyewaan mobil, baik dalam
negeri maupun luar negeri.
2. Foreign car purchase:
3. Climate information: informasi cuaca
4. Wardrobe information-what to wear, how much to take, etc (buka di
youtube)
5. Health regulations: regulasi kesehatan, bisa juga pelayanan
kesehatan
6. Sightseeing services(layanan tamasya)
7. General travel consultation: konsultasi perjalanan
8. Specific itinerary planning: perencanaan perjalanan secara spesifik
9. Information on all types of accommodations: informasi lengkap dari
akomodasi
10. Delivery of tickets:pengantaran tiket

4. 11. Quotation of fares, rates and other prices: kutipan tarif
perjalanan, kurs, harga lain
12. Foreign currency and exchange facilities(mata uang asing dan
valuta) valuta: alat pembayaran yg dijamin oleh cadangan emas atau
perak yg ada di bank pemerintah; nilai uang: alat pembayaran luar
negeri disebut juga – asing.
13. Obtaining passports, visa and sailing permits: perolehan
passport, visa, dan ijin pelayaran
14. Arranging transfers between docks, airports and hotels: mengatur
pemindahan dari pelabuhan/bandara menuju hotel
15. Shopping suggestions: saran belanja (tempat, harga yang masuk
asal, dll)
16. Reservations and arrangements for special interest groups – e.g.
religious pilgrimages, conventions, hunting and other sporting
trips, etc.: pemesanan dan pengaturan untuk kelompok khusus seperti
naik haji, rapat, perjalanan olahraga dan berburu dan lain-lain.
17. Travel and baggage insurance: asuransi perjalanan dan bagasi
18. Advice on language study and guidebook material: saran mengenai
bahasa dan buku pedoman.

5. 5 pillar pariwisata yang harus menjadi
kerangka berpikir insan pariwisata
1. Accessibility: akses untuk ke tempat yang
dituju. Pakai pesawat apa dll (how to get there?:
by land: by car, by bus, by train. , by air: by
plane, by helicopter. , by sea: by boat, by ship.)

6. 2. Accommodation: where to stay? What to eat and drink?
Type of accommodation:
a.
Cabin (in a ship)
b.
Hotel
c.
Motel (the most important thing is a park area)
d.
Rotel (rolling hotel) minimal berat 14 ton.
e.
Tend
f.
Pullman/compartment (kind of train with the facility to
spend a night, have a kind of room to sleep) Indonesia: biru
malam >> is not exist anymore.
g.
Home stay
h.
caravan

7. 3. Attraction: atraksi/daya tarik. What to see? What
to enjoy?
Dari menarik > mencari tahu > berminat >
menjalankan minat.
Terbagi menjadi dua:
Daya tarik alami, misalnya kenampakan alam
seperti pantai, gunung, danau, dan lain-lain. Selain
itu cuaca juga termasuk daya tarik alami.
Daya tarik buatan, misalnya
candi, tugu, upacara adat, dan sebagainya.

8. 4. Amenity: fasilitas yang memberikan kepuasan bagi
wisatawan.
Amenities are structures that need to be built to cater for
tourists.Eg-Hotels, banks, post offices, shops, care hire.
Stuff like that.
5. Ambience: suasana nyaman yang didapat wisatawan
(dari lingkungan, pencahayaan, music, dll)
Mengapa kita harus mengetahui pillar dari pariwisata:
untuk memudahkan kita dalam merencanakan perjalanan
wisata.

9. Pengertian tourist, commuter, day
tripper:
Tourist: people "traveling to and staying in places outside their
usual environment for not more than one consecutive year for
leisure, business and other purposes".
Commuter: a person who travels to work over an appreciable
distance, usually from the suburbs to the center of a city.
(setiap hari melakukan perjalanan pulang pergi untuk bekerja)
Day tripper: a person who visits a tourist destination or visitor
attraction from his/her home and returns home on the same
day.

10. Persyaratan menjadi tourist:
memerlukan uang
memiliki penghasilan (disposable income)
memerlukan perencanaan (itinerary)
PLAN: PREDETERMINED COURSE OF ACTION
Predetermined: persiapan dari jauh-jauh hari.
Course: arah; tujuan
Action: tindakan
Itinerary: rencana perjalanannya (before leaving your home
you must make your itinerary).