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rachael s resume
- 1. Rachael Sheppard
Halifax, NS
(902) 817-1250
srachael07@gmail.com
PROFESSIONAL SUMMARY
Customercare professional withdemonstratedsuccessinsales,management,andcoachinglookingto
secure a position relative tomyskill set.
KEY SKILLS
Determinedapproachtocustomerservice,creative problemsolvingensuringbestpossible
outcome forall parties
Consistentlyrecognizedforleadership andmanagementskills,inavarietyof capacities
Provenperformerinsales,able topredictoutcomesandplanstrategies
Resourceful innovatorwhoadaptstochangingenvironmentsseamlessly
Passionate aboutfindingcommonthreadsingroupsof people,buildingcommunitybased
environment
Effective communicatordemonstrativeabilitytocoachacross language barriers
Tenaciouslyresilientinovercomingandobstacles
Stronglycommittedtofurtheringeducation,training,andenhancingskillset
FluentinMicrosoftOffice Suite,(Word,Outlook)
EDUCATION
Personal Trainer/Boot Camp Coach Certified – CanFitPro
Reiki,Level Two Certified – Halifax
PlumbingHonours Diploma – NSCC NovaScotiaCommunityCollege
Interior DecoratingCertification – GrantonInstitute
Grade 12 Honours Diploma– Central KingRural High
EMPLOYMENT HISTORY
Personal Trainer/ Reiki Therapist
GoodLife Fitness/Self Employed 2012- Current
Certifiedcoachandteacher,deliveringeffective trainingprogramsthatyieldresults;established
long-standingclientloyalty.
Provenperformerinbuildingdailyprograms,withroomandflexibilityforlastminute changes.
- 2. Rachael Sheppard Resume Continued
Accommodationsmade forlocation,environment,andclienthealth
Confidentinthinkingoutside the box.Resourceful solutionsmade indaytoday operationsfor
unexpectedcircumstances,allowingforschedulingconflicts
Demonstratedexceptional customerservice,empathizingwithunique needsof eachclient,and
findingsolutionswhichbenefitboththe customerandupholdingcorporate values
Practicedinaccounts receivable,weeklybudgeting,maintainingaprudentreserve toensure
dailyoperationscontinue effortlessly
Capable of physicallyenduringlonghoursensuringthe jobgetsdone
Department Manager/Merchandizer
Central Home Improvements/Leon’s 2007- 2012
Maintained aproductive climate andconfidentlymotivated,mobilized,andcoached,(upto)
three employeestomeet performance standards
Recognizedforgoingabove andbeyondcustomerexpectationstofindsolutionsandprovide
exceptionalcustomerservice
Logical approach to productpurchasingbyunderstandingebbsandflowsof trendyandstatic
products,to maximize sales
Developedandmaintainedstrongworkingrelationshipswithbuyersandmerchandizersto
establishproductknowledgeanddiscovernew markets
Determinedapproachtogatheringinformationbyattendingseminarstomaximizesalesand
ensure customersatisfaction
Solidbackgroundinmatchingandrecommendingproducttocustomerrequirements.Witha
natural abilityforupsellingtoensure bothcustomerandcompany’sexpectationsare met
Responsible forsire maintenance ensuringemployeessafetyandeffective completionof the job
Liaisonbetweenemployerandcustomertomaximize jobefficiency
Stronglyskilled,deliveringassistance onservice callsandinstallationstoensure customerand
companysatisfaction
PROFESSIONAL TRAINING
CPR (levelC) andAED Certified
WHMIS and OHS Certified
Aura Waterborne TintTechnologytrained
PPG sale andpainttechnologytrained
REFERENCES AVAILABLE UPON REQUEST