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Incorporating Counseling Principles
and Creating a Supportive
Environment within the Business
Management
(LBST 482-01)
Pryscilla Truong
May 4th, 2015
California State University, Fullerton
Transactional Leadership
Keeping employees on
task
Provide incentives
Rewarding positive
behavior
Correcting mistakes
Millennials
Require
too much
supervision
Millennials (7.5 million)
Technology Support
Systems
National Events
Conflict/low
motivation/no
innovation
Stress
High turnover
rates
Dangers of Employee Expectations
Infusing Counseling Principles
Relationship
Building
Compassion
Actively
Listening
Potential (Motivation to Improve)
Increased cooperative goals and processes
Improved customer service/relations
Turnover rate decrease
Translating to Management
Team
Productivity
Personality
Assessments
List of
expectations
Formal/Informal
Check-ins
Grow your team
Counseling
principlesNurturing
Supportive
environment
Relationship/
Team
Building

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