We Wish you a good luck...!!! Prof. (Dr.) Anurakt Williamson Ms Anila Dingra

1. Soft Skills of Professionals
Dr. A. Williamson
Ms. Anila Dhingra

2. NeedNeed
..
There is always a never ending need toThere is always a never ending need to
acquire extra skills to ensure that a jobacquire extra skills to ensure that a job
is being done in a way that is better thanis being done in a way that is better than
ever before . These extra skills areever before . These extra skills are
called 'soft skills'.called 'soft skills'.

3. Advantages of soft skills
Soft skills or people skills decide how fast
and well you climb the ladder of success.
Some Advantages :
• Expedite growth of the career
• Give an eye to identify and create
opportunities
• Relationship development with colleagues
and clients
• Develop good communication and
leadership qualities
• Expands intellect.

4. Never-say-die attitude
• Take up task with a can-do attitude.
• Slowly you become the favorite of
the management.
• Every accomplished task boosts self
confidence and pushes one step
closer to success.

5. Communication
• Helps to put across your point clearly
and confidently.
• Improves chances of being accepted.
• Earns respect.

6. Learn to listen
• Important part of communication non
verbal.
• Improves comfort level of ‘other’
party.
• Improves understanding of the
subject under consideration.
• Improves communication.

7. Be a team player
• Be friendly and approachable.
• Be Realistic
• Be Optimistic
• Be helpful
• Share your experience & ideas to bail
out team member (s)

8. Learn to delegate
• Identify strengths of individuals
• Delegate task accordingly
• Measure results
• Give proper feedback

9. Give credit to those
who deserve it
• Never take credit for the good job
done
• Pass on praise to superiors & team
members who did it
• Do not shy of doing it publicly
• Do it preferably in front of boss to
instill feeling of confidence among
team members

10. Motivate yourself and
Motivate self & others
• Be internally driven
• Feed mind with pure, powerful and
positive thoughts
• Exhibit confidence in team
• Set eyes on goal and follow the path
leading to it

11. Develop leadership
qualities
• Acquire qualities to be accepted well by
team
• Have thorough understanding of how
people think & react
• Be more knowledgeable than followers
• Superior mental equilibrium
• Decision making abilities
• Ability to speak out ideas well
• Strong analytical skills

12. Control your sense of
humor
• Conduct with maturity and dignity in
front of people from different
cultures
• Stay off from controversial topics at
work place

13. Mentoring
• Assist people to grow through proper
guidance
• Help people to understand things in a
better way
• Improve work relationship
• Increase output

14. Handling criticism
• Take criticism from
peers/subordinates constructively
and as an opportunity to grow
• Be frugal in words & professional
while commenting on others
• Stay off from destructive criticism.
May lose respect, trust and dignity.

15. Entrepreneurship
• Have risk taking ability
• Learn to accept responsibility for
failures
• Learn to take pride in a job well done

16. Managing spoil sports
• Learn to manage negative thinkers in
a group
• Show the right way to strayed people
• Use motivational tactics
• Change mindset

17. Etiquette
• Be polite in conversation/
communication
• Usage of proper opening words to
address and close with a thanking
note in letters/mails
• Choose precise words to convey right
meaning
• Evoke proper action

18. Multitasking
• Handle various fields like internal
departments, clients etc with finesse
• Plan activities
• Organize immaculately/ perfectly
• Execute well
• Measure results

19. THANKS
WE WISH YOU GOOD LUCK
• Dr. A. Williamson
• Ms. Anila