• Offering a career of nearly 27 years that reflects pioneering experience and year-on-year success in managing projects for Business Process Automation and achieving business growth objectives by investigating new business opportunities, maximizing the competitive strength for long term success • Incisive acumen in process design and process automation for Data Center, Managed Services, Media & Entertainment Services, Healthcare Solutions and Retail Business • Skilled in conducting project progress review entailing cost control reports, project execution plans, progress reports & manpower utilization plans • Expertise in creating and managing the estimates, project plan, project schedule, resource allocation and expenses to ensure that targets were reached • Expert Planner & Business Strategist: Pioneered and implemented various organizational plans & policies that contributed towards enhancing business volumes & growth and drove hard revenue goals • Developed the strategy & roadmap for organization’s business operations; conceptualized & developed new business strategies for the organization’s • An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational capabilities

1. Key Skills
Project Management
Business Operations
New Product Introduction (NPI)
ITSM & ISMS Audits
Program Management
ITIL Process Management
Vendor Management
Business Continuity Planning
Team Management
“An innovative, people oriented leader with entrepreneurial initiative and
vision who drives revenues and manages profitability and complexity with a
focus on building a strong corporate culture”
Domain Expertise: IT
Profile Summary
 Offering a career of nearly 27 years that reflects pioneering experience and year-
on-year success in managing projects for Business Process Automation and
achieving business growth objectives by investigating new business opportunities,
maximizing the competitive strength for long term success
 Incisive acumen in process design and process automation for Data Center,
Managed Services, Media & Entertainment Services, Healthcare Solutions
and Retail Business
 Skilled in conducting project progress review entailing cost control reports,
project execution plans, progress reports & manpower utilization plans
 Expertise in creating and managing the estimates, project plan, project
schedule, resource allocation and expenses to ensure that targets were reached
 Expert Planner & Business Strategist: Pioneered and implemented various
organizational plans & policies that contributed towards enhancing business
volumes & growth and drove hard revenue goals
 Developed the strategy & roadmap for organization’s business operations;
conceptualized & developed new business strategies for the organization’s
 An effective communicator with excellent relationship management skills and
strong analytical, problem solving & organizational capabilities
Career Timeline (Since 1994)
PRASHANT AMBEKAR
prashantambekar@outlook.com /
prashantambekar@gmail.com
+91- 99670 14014
GTL Ltd.,
Mumbai
Reliance
Infocomm Ltd.,
Mumbai
Reliance Info-
Solutions,
Mumbai
1994-2003 2003-2006 2006-2007
Future
Knowledge
Services,
Mumbai
2007-2008
Tata
Communications
Ltd., Mumbai
2008-2016

2. Work Experience
Dec’08 – Apr’16 Tata Communications Ltd., Mumbai as DGM – Business Operations
Role:
 Spearheaded Quote to Cash and Service Assurance Process Design and Automation for:
o Media and Entertainment Services
o Healthcare Solutions – Tele Radiology & Tele Medicine
o India and International Data Center & Managed Hosting Services (ITIL Framework)
 Led OSS/BSS Readiness for respective BU for integration of heterogeneous applications of Order Management, Service
Delivery / Provisioning, Service Assurance, Billing, Billing Assurance, Taxation, Revenue Accounting and Finance for
end-to-end Quote to Cash process
 Liaised with the cross-functional teams for managing the data migration from legacy systems to new platform;
conducted authenticity check for the same
 Interfaced with the BU for user acceptance and sign-off before go live of any IT platform
 Formulated AOP budget for respective BU to meet the business automation requirement
Highlights:
 Played a key role in Data and Process Migration in Business Hive Off Project
 Conferred with Extra Mile, Blue Ribbon and Partner in Progress Award from Managed Services, Healthcare Solutions and
Media Entertainment Senior Leaderships.
 Managed Critical Project for Off Net Network Monitoring Tools Integration with Service Assurance Tools.
 Initiated and successfully implemented SCRUM Development Drive for Healthcare Solutions and Media Entertainment
Business
 Faced and overcame key challenges like Revenue Leakage Control Measures.
Apr’07 – Dec’08 Future Knowledge Services, Mumbai as Manager Business Architect Services
Role:
 Acted as the Account Manager for Home Solutions Retail India, a Future Group Company for setting up standard
business process rule for Home Solution Retail India Limited and facilitated processes for plan, buy, move and sell
area for HSRIL
 Engaged in various process improvement initiatives within HSRIL for varied business drivers like Home Delivery for
Home Town, Point of Sale Enhancements across Pantaloons’, Big Bazar Stores Requirement, Corporate Discount Card,
Physical Inventory through Hand Held Terminal, Vendor Evaluation and Deployment Strategy
 Led all the activities of ‘KB’s Fair Price’
Feb’06 – Apr’07 Reliance Info-Solutions, Mumbai as Team Lead - Business Architecture Team
Role:
 Formulated & implemented standard operating procedures for Reliance Retail, “Reliance Fresh” and “Reliance
Digital”, managed the complete process from start of day procedure till end of day process for the store including
Home Delivery Process for Grocery & Electronics Goods
Nov’03 – Feb’06 Reliance Infocomm Ltd., Mumbai as Lead - Testing Team
Role:
 Spearheaded STLC for systems integration that involved creating test strategy, designing the test plan and test cases
for integrated systems in coordination with Solution Architect Group
 Acted as the member of CCMI L IV Initiative
 Led, nurtured & monitored 15 GET including planning and tracking training calendars and defining the KPI’s
Previous Experience
Sep’94 – Aug’03 GTL Ltd., Mumbai as Systems Analyst
Highlights:
 Successfully managed the implementation of “Ramco ERP” for 26 locations
 Played a key role in managing ISP Billing for internet through Cable Operator and billing for DCS, VPN, VOIP, PKI
(Public Key Infrastructure)
 Offered pre-sales support for major government tender RFP’s like MTNL, BSNL, MNC Tenders and support for
BPO/ITES related RFP

3. Mar’93 – Sep’94 Pandya Plastics, Mumbai as EDP In-charge
Mar’92 – Mar’93 Trade Wings Ltd., Mumbai as Inbound Tours Executive
Jul’89 – Feb’92 Symco Software, Mumbai as Team Lead Implementation & Customer Support – Financial
Accounting, Sales Accounting & Inventory Management
Education
 B.Com. from Mumbai University, Mumbai in 1989
Certifications
 Certified ITIL V3 Foundation
 Certified SCRUM Product Manager
 Certified Internal Auditor ITSM: ISO/IEC 20000 / ISMS : Based on ISO/IEC 27001: 2013 Standard
Social Engagement
 Served as ‘President of Rotary Club of Dombivli City’ during 2012-13; successfully managed projects impacting the
lives of people staying in Hamlets and over 300 students
Personal Details
Date of Birth: 17th March 1969
Passport No.: Z 3264561 (Valid up to 24th Aug’25)
Languages Known: English, Hindi & Marathi
Address: 301, Kartik Darshan, Ramchandra Nagar; Pandurang Wadi, Dombivli (E) - 421201