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portstay.com
Portstay
All-in-one Collaboration Software
 Users/Employees – All Department
 Managers – All Department
 Director/CXOs or VPs – Global Access
 IT Team Engineers/Agents
 Customer Support Engineer/Agents
 Workplace Admin
 Sales & Marketing CRM
 Customer Support
 IT Team
 Operations
 Human Resource
 Workplace – Internal Helpdesk
Enterprise Software User Roles
Workplace Software – Cloud Office
All-in-one cloud software connects all the Offices, Employees, Teams, Managers & CXOs
 Teams, Groups, Business Units & Workplace Messages
 Chat Messages
 Status report & Meeting minutes
 Time Off & Calendar
 Others – All other department Users
Collaboration Features
Vice President CEO Director Director
ABC Inc. Head office
Director
ABC Inc. Branch office-1 ABC Inc. Branch office-2
Director Director
Manager Manager Manager
Support IT Team Sales & Marketing Sales & Marketing
HR IT Team Support
Manager Manager Manager Manager
Sales & Marketing Operations Support
Manager Manager Manager
Vice President
Cloud Office – Connect All
Team Team
Portstay – Discover All-in-one Benefits
Create Workplace  Head Office – One Workplace creation allowed
 Branch Offices – Unlimited Branch Offices creation allowed
Discover &
Join Workplace
 Employees shall discover Workplace – All their offices around the world
 Employees shall Join one Workplace securely, where he/she employed
Select Work Profile  Customer Support, Sales & Marketing, Operations, IT Team & Human Resource
Join Team
(or) Add Agent
 Employees Join Manager’s team respectively – CRM, Operations & Human Resource
 Add Customer Support & IT Team employees as Agent by Manager
Teams, Ports Channel
& Chat Message
 Team Messages, Ports Channel Message to Groups & Workplace Messages
 Chat with Team Members, Managers & others in the office
Business Unit
& BU Messages
 Create Business Unit by Director/CXO’s
 Employees/Manager’s can Join Business Unit to Send/Receive messages
CRM – Database
CRM – Detail view
CRM – Notification
Customer Support – Tickets
Customer Support – Detail view
Customer Support – Agent On-boarding
IT Team – IT Tickets
IT Team – Tickets Detail view
IT Team – Asset Manager
IT Team – Change Management
IT Team – Agent On-boarding
Operations
Human Resource
Workplace – Internal Helpdesk
Director/CXOs Dashboard
Company – Dashboard
Chat Messages
Messages – Teams & Ports Channel Messages
Workplace Message & Business Unit Message

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High-Rated CRM Ticket Software USA

  • 2.  Users/Employees – All Department  Managers – All Department  Director/CXOs or VPs – Global Access  IT Team Engineers/Agents  Customer Support Engineer/Agents  Workplace Admin  Sales & Marketing CRM  Customer Support  IT Team  Operations  Human Resource  Workplace – Internal Helpdesk Enterprise Software User Roles Workplace Software – Cloud Office All-in-one cloud software connects all the Offices, Employees, Teams, Managers & CXOs  Teams, Groups, Business Units & Workplace Messages  Chat Messages  Status report & Meeting minutes  Time Off & Calendar  Others – All other department Users Collaboration Features
  • 3. Vice President CEO Director Director ABC Inc. Head office Director ABC Inc. Branch office-1 ABC Inc. Branch office-2 Director Director Manager Manager Manager Support IT Team Sales & Marketing Sales & Marketing HR IT Team Support Manager Manager Manager Manager Sales & Marketing Operations Support Manager Manager Manager Vice President Cloud Office – Connect All Team Team
  • 4. Portstay – Discover All-in-one Benefits Create Workplace  Head Office – One Workplace creation allowed  Branch Offices – Unlimited Branch Offices creation allowed Discover & Join Workplace  Employees shall discover Workplace – All their offices around the world  Employees shall Join one Workplace securely, where he/she employed Select Work Profile  Customer Support, Sales & Marketing, Operations, IT Team & Human Resource Join Team (or) Add Agent  Employees Join Manager’s team respectively – CRM, Operations & Human Resource  Add Customer Support & IT Team employees as Agent by Manager Teams, Ports Channel & Chat Message  Team Messages, Ports Channel Message to Groups & Workplace Messages  Chat with Team Members, Managers & others in the office Business Unit & BU Messages  Create Business Unit by Director/CXO’s  Employees/Manager’s can Join Business Unit to Send/Receive messages
  • 9. Customer Support – Detail view
  • 10. Customer Support – Agent On-boarding
  • 11. IT Team – IT Tickets
  • 12. IT Team – Tickets Detail view
  • 13. IT Team – Asset Manager
  • 14. IT Team – Change Management
  • 15. IT Team – Agent On-boarding
  • 22. Messages – Teams & Ports Channel Messages Workplace Message & Business Unit Message