Cloud technology is the best companion for mobile businesses. It adds organisational and connectivity benefits to the industry, which it might miss due to its portable nature.
This PPT will show how cloud technology will help mobile or truck businesses succeed by overcoming the challenges.
2. With flexibility becoming the new
normal, mobile businesses are
experiencing huge demand
Not only do they offer convenience to
customers but also cost way less than a
traditional storefront
Food trucks and mobile libraries are
common examples of such businesses
3. You can take your mobile business to
even greater heights with the help of
cloud telephony
It offers reliable, scalable and secure
communication solutions for
businesses of all types and sizes
What’s more—you don’t have to worry
about developing and managing your
infrastructure
4. Here’s how you can use cloud telephony to make
your mobile business a success
5. 1- Free phone numbers
Temporary settlements might create a
sense of distrust among customers as
they are unsure where to register their
problems or complaints
A free-to-call virtual solution like a free
phone number ensures that their
queries will be looked after
Call for
Free
6. 2- Surveys and broadcasting
A mobile business caters to different
niches
Market analyses can be a bit confusing
and complex
However, with cloud surveys and
features like voice broadcasting, you can
get insights into your customers’ wants
and customise solutions accordingly
7. 3- High uptime rates
Mobile businesses, especially those
dealing in food and beverages,
frequently run out of groceries
The cloud allows them to maintain
constant touch with suppliers and
ensure they deliver consistent
service
8. 79% of consumers want to do
business only with brands that care
about them
They want personalisation
Leverage solutions like Interactive
Voice Response (IVR) systems and
custom outbound messages based on
timezones to look more professional
4- Personalised customer experiences
9. 5- Voice broadcasting
Building a strong market presence
is even more challenging with the
constant change in locations
Use voice broadcasting and
regularly update your customers
about your current location,
special offers and personalised
rewards in a cost-effective manner
10. 6- CRM integration
Lack of human resources and
technology prevents you from
leveraging your valuable customer
data resources effectively
Having a CRM-integrated VoIP
service will help in better utilisation
of data
11. Mobile businesses are increasingly
adopting cloud communications to
gain customer trust and improve
processes
It also helps that the technology is
highly flexible and cost-effective
Needless to say, the cloud in necessary
for the success of mobile businesses
Conclusion
12. About us
Acefone delivers cloud-based communication
services such as hosted phone systems, free
phone numbers, and contact centre solutions
Acefone can help route calls intelligently,
monitor customer sentiments, improve self-
service choices, and more
Contact us today to learn more about how
you can help you scale up your business
To know more visit:
https://www.acefone.com/uk/ or you can call
us at 0800-084-3663
14. References
How Cloud Communication Can Help the Shipping
Industry
What is CRM Integration and How Does It Help in
Strengthening Customer Relationships?