Pivotal CRM Services offers the CDC Software Data Archiving solution that streamlines your data management operations and ensures continued, long-term, secure access to your archives

1. Pivotal CRM Data Archiving
Align your enterprise data management with your business objectives
KEY FEATURES: It’s a fact—your enterprise database is growing in size and complexity every
day, making it harder to manage in the long run. Left unchecked, your growing
• Run archiving on a more frequent basis
database will gradually degrade performance. Poor performance means risk
• Reduce archiving processing time of failing to meet service level agreements, and possible legal liability for
• Improve Pivotal CRM performance violating regulations or data privacy acts.
• Reclaim underutilized capacity
To manage growth, you could add storage capacity, tune and partition,
• Support more economical disk backup and purge. But temporary fixes won’t address the underlying growth
storage options
issue, or mitigate your risk. In the long run, all these activities do is increase
• Reduce or even avoid server and your administrative, maintenance and hardware costs.
hardware purchases
• Speed application upgrade and Take Control of Your Data
migration projects
Pivotal CRM Services offers the CDC Software Data Archiving solution that streamlines your data
• Mitigate legal and compliance risks management operations and ensures continued, long-term, secure access to your archives.
• Reduce administrative costs CDC Software Data Archiving can safely remove and archive selected data from your current
• Accelerate backup, data restoration, Pivotal CRM production database to a secure archive storage device. With CDC Software Data
and disaster recovery times Archiving you will:
• Archive, manage and retain Pivotal CRM data at the transaction and business object levels
• Preserve data in specific format, such as an audit-ready, point-in-time format
• Apply business policies to segment data from current production data into backup,
development, test, and quality control areas.
• Apply storage strategies and policies to archive and migrate data cost-effectively at appropriate
points of its lifecycle
• Create realistic and manageable test databases
• Apply security strategies at the data, business object and file levels to ensure data privacy
Automate database administration activities, including test/refresh, archive/restore
and purge functions
Storage Agnostics
Tier II
Tier III
Pivotal CRM Main dB Archived
CAS
Tables
and Files
Data
Migration
Optical Rules
Tape
Disposal
Pivotal CRM | Datasheet

2. Pivotal CRM Data Archiving
Pivotal CRM Enterprise Data Test System
Company Table X
Contact Table Y Archive dB
Table X
Opportunity Table Z
Table Y
Support_Incident
Table Z
RN_Appointment
Test / Refresh
RN_Interaction Templates
Archive / Restore Archive
Journal_Items File
Templates
Journal_History Purge
Templates
Journal_Pages Report
Inquire
Custom Tables
CDC Software Data Archiving leverages industry standards, such as ODBC/JDBC, XML, and SQL Reporting Services, to allow your users to browse,
query, and report on your archived data.
Getting Started
CDC Software Data Archiving is a service extension for Pivotal CRM, designed to ensure a successful implementation and help you to achieve
quantifiable results quickly. Working together your project team, Pivotal Professional Services will help you define business and functional requirements
for archiving, data retention, and test data management. Together, we identify operating requirements and success criteria, and create an
implementation plan.
Next, we install and configure the software and train your team on its fundamental operations. From there, we provide the guidance, knowledge transfer,
and skills development to help you execute the implementation plan. As your team expands, you can take advantage of ongoing training to fine-tune
your deployment utilizing the software’s advanced capabilities.
Additional professional services are available to further extend the benefits of enterprise data management.
Learn More About the Pivotal CRM Professional Services
Learn more about how this and other Pivotal CRM professional services solutions can meet your organization’s unique needs. Contact your Pivotal CRM
professional services director or account manager today at +1 877-PIVOTAL (+1 877-748-6825) or visit us online at http://www.pivotalcrm.com.
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