1. Pierre L. García
519 Maydell Dr. Unit B
Tampa. FL 33619
Cell: (813) - 463-6800
Email: pierrelg1983@gmail.com
QUALIFICATIONS:
 Work well without supervision.
 Trilingual English/Spanish/Portuguese with the ability to translate.
 Ability to prioritize and remain focused on the essence of an issue.
 Excellent with customer support services.
 Skilled at learning new concepts quickly while working well under pressure.
EXPERIENCE:
2006-present Tampa Electric Company Tampa, FL
Meter Service Representative
 Read electric and gas consumption meters and record volume used by residential and commercial customers
 Walk and drive truck over established routes and take readings of meter dials.
 Indicate irregularities on forms for necessary action by servicing department.
 Return route hand-held computer to business office for billing purposes.
 Inspect meters for unauthorized connections,defects and damage such as broken seals.
 Leave messages to arrange different times to read meters in cases in which meters are not accessible or no one is present
at home to access.
 Report lost or broken seals.
 Report to service department any problems such as meter irregularities, damaged equipment, or impediments to meter
access,including dogs.
 Answer customers’ questions about services and charges,or direct them to customer service centers.
 Train newly hired meter service representatives on job duties.
2003-2004 Liberty Financial, Inc (N/K/A Universal Group Inc.) Guaynabo, Puerto Rico
Liberty Financial Representative
 Installed new/updated Liberty Financial software programs in order to improve the efficiency of customer service.
 Pick up and carry messages,documents, packages and other items between the financial and insurance company, traveling
by company vehicle.
 Receive messages,documents, contracts,checks to be delivered.
 Drive company vehicle in order to reach destinations to deliver messages or materials.
 Load vehicle with materials received and taking precautions with sensitive items.
 Plan and follow the most efficient routes for delivery/pick-up.
 Record items delivered and received.
 Check with the main office after completing delivery/pickups in order to confirm items delivered/received and to receive
instructions for other deliveries/pickups.
 Performed general office duties such as filing materials, inputting data, responding to telephone calls, scheduling
appointments, faxing, mailing, composing memoranda, emails, and faxes.
2001-2003 American Parking System Inc. Santurce, Puerto Rico
External Auditor
 In charge of auditing eight parking garages in the metropolitan area of San Juan, Puerto Rico.
 Inspected items in register to determine if accounting procedures were followed in recording transactions.
 Counted cash on hand.
 Verified cash journal entries.
 Prepared daily, monthly and quarterly detailed reports for management concerning audits.
 Used reports prepared to find out if there was any fraud, violation of laws or regulations and management policies.
 Managed assigned parking garages during special activities such as concerts,political events,festivals etc.
 Collected past due parking tickets and created bills to submit to certain hotels for payments per contract between hotels
and American Parking Systems.
EDUCATION:
June 2001. Calvin High School. High School Diploma Carolina, Puerto Rico