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We are Asheville - 2012




  www.valuescentre.com
www.valuescentre.com      1
www.valuescentre.com
National Values Quiz


   Country A                     Country B                    Country C




freedom of speech           blame                          continuous improvement
educational opportunities   bureaucracy                    environmental protection
prosperity                  wasted resources               strict moral/religious codes
democratic process          corruption                     political rights
financial stability         materialistic                  education
personal freedom            uncertainty about the future   nature conservancy
human rights                conflict/ aggression           shared vision
tradition                   crime/ violence                information availability
bureaucracy                 unemployment                   shared values
materialistic               short-term focus               contentment
                                                                                    2
                                                           social justice
What is culture?


     1. client satisfaction                1. blame L
     2. making a difference                2. short term focus L
     3. integrity                          3. internal competition L
     4. teamwork                           4. buck passing L
     5. humour/fun                         5. risk averse L
     6. quality                            6. customer satisfaction
     7. ethics                             7. information hoarding L
     8. financial stability                8. profit




Employees         Financial   Excellence         Ethics            Resilience
& customers       viability
                                                                                3
4
www.valuescentre.com
www.valuescentre.com     5
Iceland   2007




                       6
                 August 2007
Latvia




         7
8
Latvian                         Russian
Desired Culture                  Desired Culture




caring for elderly               economic growth
economic growth                  caring for elderly
concern for future generations   affordable housing
job security                     concern for future generations
environmental awareness          job security
caring for the disadvantaged     social justice
affordable housing               caring for the disadvantaged
education                        environmental awareness
honesty                          human rights
prosperity                       material wealth
10
title




        11
The Value of Values




Latvia Sustainable Development Strategy until 2030
        http://www.latvija2030.lv/page/320

                                                     12
β€’ Discover how Asheville compares to
  the cultural view of the USA and other
  nations.

β€’ At this pivotal time in American
  history, learn how to use this data to
  ask more informed and challenging
  questions of your leaders, politicians
  and political candidates.


                                           13
USA National Assessment 2011
Personal Values       Current Culture             Desired Culture




family            blame                          accountability
caring            bureaucracy                    economic growth
humor/fun         wasted resources               concern for future generations
honesty           corruption                     employment opportunities
responsibility    materialistic                  effective healthcare
accountability    uncertainty about the future   caring for the elderly
compassion        conflict/ aggression           caring for the disadvantaged
friendship        crime/ violence                educational opportunities
independence      unemployment                   peace
respect           short-term focus               financial stability
                                                                            14
Democrat           Republican
Personal Values      Desired Values




 caring               family
 family               caring
 humor/ fun           honesty
 honesty              responsibility
 friendship           humor/ fun
 responsibility       accountability
 compassion           respect
 respect              positive attitude
 accountability       integrity
 positive attitude    friendship
Estimated Cost of Entropy – National GDP
                                                                                            Estimated cost to the
                                                   GDP               Cultural
                                                                                                national economy
                                                $US,000              Entropy
                                                                                                         $US,000
 Venezuela                              387,852,000                       72%                              997,333,714
 Iceland                                  12,094,000                      63%                                 14,197,304
 South Africa                           363,704,000                       62%                              593,411,789
 Argentina                              368,712,000                       60%                              553,068,000
 USA                              14,582,000,000                          56%                        18,558,909,091
 Latvia                                   24,010,000                      54%                                 28,185,652
 Iceland                                  12,094,000                      54%                                 20,592,486
 Belgium                                467,472,000                       52%                              506,428,000
 Brazil                             2,008,000,000                         51%                           2,089,959,184
 Finland                                238,801,000                       48%                              220,431,692
 UK                                 2,246,000,000                         43%                           1,694,350,877
 Sweden                                 458,004,000                       42%                              331,658,069
  NB. Initial estimates based on calculation methods used for organisations. More research being done in this area.
                                                                                                                       16
www.valuescentre.com
Assessments igniting and languaging dialogues to
       build community resilience and bridging the gap

                         Citizens




                        "Bridging the
                        government
                        citizen gap"
           Politcians                   Civil servants




                                                         17
www.valuescentre.com
National Values Quiz


   Country A                     Country B                    Country C




freedom of speech           blame                          continuous improvement
educational opportunities   bureaucracy                    environmental protection
prosperity                  wasted resources               strict moral/religious codes
democratic process          corruption                     political rights
financial stability         materialistic                  education
personal freedom            uncertainty about the future   nature conservancy
human rights                conflict/ aggression           shared vision
tradition                   crime/ violence                information availability
bureaucracy                 unemployment                   shared values
materialistic               short-term focus               contentment
                                                                                    18
                                                           social justice
The purpose         Happiness is the
of our lives is     extent to which you
to be happy         live in love, as
            Dalai   opposed to living in
            Lama    fear.            Phil
                                    Clothier
Values Beliefs & Behaviours


1) Choose a value that is important to you in your life
2) What are your beliefs that support this value?
3) What behaviours do you exhibit that support this value?

 Accountability        Excellence           Making a difference
 Achievement           Fairness             Open communication
 Balance (home/work)   Family               Openness
 Commitment            Financial gain       Personal fulfillment
 Compassion            Friendships          Personal growth
 Competence            Future generations   Power
 Continuous learning   Health               Respect
 Cooperation           Honesty              Responsibility
 Courage               Humor/fun            Risk-taking
 Creativity            Independence         Self-discipline
 Enthusiasm            Integrity            Success
 Efficiency            Initiative           Trust
 Ethics                Intuition            Wisdom
                                                                   20
Story of a full spectrum organisation


Level 7       Service: Service to humanity and societal
              contribution
              Making a Difference: External collaboration,
Level 6
              community involvement

Level 5       Internal Cohesion: Sense of purpose & strong
              internal community

Level 4       Transformation: Ongoing improvement and
              employee/citizen participation
              Self Esteem: High performance systems, high
Level 3       quality output
              Relationships: Positive relationships that support
Level 2
              organisation needs

Level 1       Survival: Financial viability and employee safety

                                                                   21
7 Levels of Community Consciousness

                                  Positive Focus / Excessive Focus

                                  Service To Humanity and the Planet
Service                           Concern for social justice, human rights
                                  and future generations
                                  Strategic Alliances and Partnerships
Making a                          Environmental awareness, community
Difference                        involvement, employee
                                  fulfilment, coaching/mentoring
                                  Building Internal Community
Internal Cohesion                 Shared values &
                                  vision, trust, creativity, transparency Shared –
                                  strong community spirit
                                  Continuous Renewal and Learning
Transformation                    Courage, accountability, continuous renewal
                                  & development of the community

                                  High Performance
Self-esteem                       Systems, order & processes that support community
                                  effectiveness. Bureaucracy, complacency

                                  Employee Recognition
Relationship                      Harmonious interpersonal relationships
                                  between sub-groups. . Manipulation, blame

                                  Financial Stability
Survival                          Economic prosperity, public health and safety. Control,
                                  corruption, greed



                                                                                      22
Asheville Community Values Survey: Asheville (571)
                                Personal Values                                 Current Culture Values                              Desired Culture Values
 Level 7

 Level 6

 Level 5

 Level 4

 Level 3

 Level 2

 Level 1
                         IRS (P)= 5-3-2 | IRS (L)= 0-0-0                 IROS (P)= 5-1-0-4 | IROS (L)= 0-0-0-0               IROS (P)= 1-2-2-5 | IROS (L)= 0-0-0-0

 Matches            1.   humor/ fun                  208      5(I)       1.   arts and culture           438       5(S)      1.   arts and culture             247        5(S)


PV - CC       3     2.   creativity                  171      5(I)       2.   buy local                  351       6(S)      2.   buy local                    217        6(S)
CC - DC       4
PV - DC       1     3.   family                      170      2(R)       3.   creativity                 234       5(I)      3. concern for                    198        7(S)

                    4.   compassion                  158      7(R)       4.   community pride            220       3(I)         future generations
                                                                                                                             4. sustainability                 197        6(S)
  Health
Index (PL)
                    5.   quality of life             157      6(I)       5.   quality of life            215       6(I)
                                                                                                                             5. environmental                  185        6(S)
                    6.   integrity                   147      5(I)       6. entrepreneurship/            195       4(I)
                                                                                                                                responsibility
 PV: 10-0
 CC: 10-0           7.   love                        147      4(R)          small business                                   6. economic development           174        1(O)
 DC: 10-0                                                                7. environmental                179       6(S)
                    8.   continuous learning         132      4(I)
                                                                            responsibility                                   7.   accountability               159        4(R)


                    9.environmental                  129      6(S)       8. health/wellbeing             174       6(I)      8.   collaboration                159        6(R)

                      responsibility
                                                                         9.   diversity                  164       4(R)      9.entrepreneurship/               158        4(I)
                    10. making a difference          129      6(S)
                                                                                                                               small business
                                                                         10.   community service/        154       6(S)
                                                                                                                             10. education                     145        4(O)
                                                                               volunteering



   Black Underline = PV & CC               Orange = CC & DC                    P = Positive       L = Potentially Limiting                 I = Individual            O=
   Organizational
   Orange = PV, CC & DC                    Blue = PV & DC                                         (white circle)                           R = Relationship          S=
   Societal
Values Plot                                                          Copyright 2011 Barrett Values Centre                                                     October 2011
1995


              1998
                     2006

                            2010




       2012

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We Are Asheville Community Assessment Intro Phil Clothier 8mar2011

  • 1. We are Asheville - 2012 www.valuescentre.com www.valuescentre.com 1 www.valuescentre.com
  • 2. National Values Quiz Country A Country B Country C freedom of speech blame continuous improvement educational opportunities bureaucracy environmental protection prosperity wasted resources strict moral/religious codes democratic process corruption political rights financial stability materialistic education personal freedom uncertainty about the future nature conservancy human rights conflict/ aggression shared vision tradition crime/ violence information availability bureaucracy unemployment shared values materialistic short-term focus contentment 2 social justice
  • 3. What is culture? 1. client satisfaction 1. blame L 2. making a difference 2. short term focus L 3. integrity 3. internal competition L 4. teamwork 4. buck passing L 5. humour/fun 5. risk averse L 6. quality 6. customer satisfaction 7. ethics 7. information hoarding L 8. financial stability 8. profit Employees Financial Excellence Ethics Resilience & customers viability 3
  • 4. 4
  • 6. Iceland 2007 6 August 2007
  • 7. Latvia 7
  • 8. 8
  • 9. Latvian Russian Desired Culture Desired Culture caring for elderly economic growth economic growth caring for elderly concern for future generations affordable housing job security concern for future generations environmental awareness job security caring for the disadvantaged social justice affordable housing caring for the disadvantaged education environmental awareness honesty human rights prosperity material wealth
  • 10. 10
  • 11. title 11
  • 12. The Value of Values Latvia Sustainable Development Strategy until 2030 http://www.latvija2030.lv/page/320 12
  • 13. β€’ Discover how Asheville compares to the cultural view of the USA and other nations. β€’ At this pivotal time in American history, learn how to use this data to ask more informed and challenging questions of your leaders, politicians and political candidates. 13
  • 14. USA National Assessment 2011 Personal Values Current Culture Desired Culture family blame accountability caring bureaucracy economic growth humor/fun wasted resources concern for future generations honesty corruption employment opportunities responsibility materialistic effective healthcare accountability uncertainty about the future caring for the elderly compassion conflict/ aggression caring for the disadvantaged friendship crime/ violence educational opportunities independence unemployment peace respect short-term focus financial stability 14
  • 15. Democrat Republican Personal Values Desired Values caring family family caring humor/ fun honesty honesty responsibility friendship humor/ fun responsibility accountability compassion respect respect positive attitude accountability integrity positive attitude friendship
  • 16. Estimated Cost of Entropy – National GDP Estimated cost to the GDP Cultural national economy $US,000 Entropy $US,000 Venezuela 387,852,000 72% 997,333,714 Iceland 12,094,000 63% 14,197,304 South Africa 363,704,000 62% 593,411,789 Argentina 368,712,000 60% 553,068,000 USA 14,582,000,000 56% 18,558,909,091 Latvia 24,010,000 54% 28,185,652 Iceland 12,094,000 54% 20,592,486 Belgium 467,472,000 52% 506,428,000 Brazil 2,008,000,000 51% 2,089,959,184 Finland 238,801,000 48% 220,431,692 UK 2,246,000,000 43% 1,694,350,877 Sweden 458,004,000 42% 331,658,069 NB. Initial estimates based on calculation methods used for organisations. More research being done in this area. 16 www.valuescentre.com
  • 17. Assessments igniting and languaging dialogues to build community resilience and bridging the gap Citizens "Bridging the government citizen gap" Politcians Civil servants 17 www.valuescentre.com
  • 18. National Values Quiz Country A Country B Country C freedom of speech blame continuous improvement educational opportunities bureaucracy environmental protection prosperity wasted resources strict moral/religious codes democratic process corruption political rights financial stability materialistic education personal freedom uncertainty about the future nature conservancy human rights conflict/ aggression shared vision tradition crime/ violence information availability bureaucracy unemployment shared values materialistic short-term focus contentment 18 social justice
  • 19. The purpose Happiness is the of our lives is extent to which you to be happy live in love, as Dalai opposed to living in Lama fear. Phil Clothier
  • 20. Values Beliefs & Behaviours 1) Choose a value that is important to you in your life 2) What are your beliefs that support this value? 3) What behaviours do you exhibit that support this value? Accountability Excellence Making a difference Achievement Fairness Open communication Balance (home/work) Family Openness Commitment Financial gain Personal fulfillment Compassion Friendships Personal growth Competence Future generations Power Continuous learning Health Respect Cooperation Honesty Responsibility Courage Humor/fun Risk-taking Creativity Independence Self-discipline Enthusiasm Integrity Success Efficiency Initiative Trust Ethics Intuition Wisdom 20
  • 21. Story of a full spectrum organisation Level 7 Service: Service to humanity and societal contribution Making a Difference: External collaboration, Level 6 community involvement Level 5 Internal Cohesion: Sense of purpose & strong internal community Level 4 Transformation: Ongoing improvement and employee/citizen participation Self Esteem: High performance systems, high Level 3 quality output Relationships: Positive relationships that support Level 2 organisation needs Level 1 Survival: Financial viability and employee safety 21
  • 22. 7 Levels of Community Consciousness Positive Focus / Excessive Focus Service To Humanity and the Planet Service Concern for social justice, human rights and future generations Strategic Alliances and Partnerships Making a Environmental awareness, community Difference involvement, employee fulfilment, coaching/mentoring Building Internal Community Internal Cohesion Shared values & vision, trust, creativity, transparency Shared – strong community spirit Continuous Renewal and Learning Transformation Courage, accountability, continuous renewal & development of the community High Performance Self-esteem Systems, order & processes that support community effectiveness. Bureaucracy, complacency Employee Recognition Relationship Harmonious interpersonal relationships between sub-groups. . Manipulation, blame Financial Stability Survival Economic prosperity, public health and safety. Control, corruption, greed 22
  • 23. Asheville Community Values Survey: Asheville (571) Personal Values Current Culture Values Desired Culture Values Level 7 Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 IRS (P)= 5-3-2 | IRS (L)= 0-0-0 IROS (P)= 5-1-0-4 | IROS (L)= 0-0-0-0 IROS (P)= 1-2-2-5 | IROS (L)= 0-0-0-0 Matches 1. humor/ fun 208 5(I) 1. arts and culture 438 5(S) 1. arts and culture 247 5(S) PV - CC 3 2. creativity 171 5(I) 2. buy local 351 6(S) 2. buy local 217 6(S) CC - DC 4 PV - DC 1 3. family 170 2(R) 3. creativity 234 5(I) 3. concern for 198 7(S) 4. compassion 158 7(R) 4. community pride 220 3(I) future generations 4. sustainability 197 6(S) Health Index (PL) 5. quality of life 157 6(I) 5. quality of life 215 6(I) 5. environmental 185 6(S) 6. integrity 147 5(I) 6. entrepreneurship/ 195 4(I) responsibility PV: 10-0 CC: 10-0 7. love 147 4(R) small business 6. economic development 174 1(O) DC: 10-0 7. environmental 179 6(S) 8. continuous learning 132 4(I) responsibility 7. accountability 159 4(R) 9.environmental 129 6(S) 8. health/wellbeing 174 6(I) 8. collaboration 159 6(R) responsibility 9. diversity 164 4(R) 9.entrepreneurship/ 158 4(I) 10. making a difference 129 6(S) small business 10. community service/ 154 6(S) 10. education 145 4(O) volunteering Black Underline = PV & CC Orange = CC & DC P = Positive L = Potentially Limiting I = Individual O= Organizational Orange = PV, CC & DC Blue = PV & DC (white circle) R = Relationship S= Societal Values Plot Copyright 2011 Barrett Values Centre October 2011
  • 24. 1995 1998 2006 2010 2012

Editor's Notes

  1. Results of values assessment
  2. Businesses and corporations have very little idea about they power they have to do amazing good on the planet. If business leaders knew how much power they have to make the world a better place, they would probably run their organisations very differently.
  3. Results of values assessment
  4. Results of values assessment
  5. Results of values assessment
  6. Results of values assessment
  7. The story of a full spectrum organisation.1. Imagine a company that is conscious and fair in the way it sets prices and pay. Because it has moved beyond fear driven greed is it now profitable, financially stable and creates a good shareholder return. It also provides safe and comfortable working conditions for its people.2. When people walk into the office each day they smile and greet each other warmly. There is a healthy sense of respect and customers feel well looked after.3. The organisation invests in high performing systems. It trains it’s people to be excellent at doing their jobs and the staff are proud to tell others who they work for.4. This is an organisation that moves forward through innovation and continuous improvement. It has the adaptability and resilience to weather tough times. People feel empowered and have the courage to ask the tough questions, it is OK to make mistakes.5. People feel inspired by the vision and values. There are high levels of trust and a deep sense of purpose, fun and team spirit6. This is a collaborative working environment for staff, customers, suppliers and the community where people focus on win-win for all concerned. The investment in leadership development means that leaders are making a sustainable difference inside and outside the organisation.7. For this group, ethics is not about compliance but truly doing what they believe is right, deep down in their hearts. There is a knowing that by doing their jobs, people are serving society & future generations.