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QPEX Introduction
Jan. 2011 QPEX
Site Quality Improvement
President
Peter Zhou
Quality &
Process Excellence
TBD
NCR
Product Quality Quality Awareness
& Assurance
Performance
Process Excellence
Quality
Business Solution
Quality & PEX Organization Chart
Name of presentation3
Efficiency
Efficiency
Self-Driven
Leadership
Professional
Leadership
Professional
Self-Driven
Self-Driven
LeadershipLeadership
ProfessionalProfessional
Core Value In QPEX
Site Quality Team Introduction
Name of presentation5 Vestas China SBU – Site quality team introduction :5
Voice of Customer :
Cost of Energy
Business Case Certainty
Easy to Work with
• Define site quality standards
Input > Output >
• Train external & internal supplier &
customer
• Site related awareness &
preventive action
• Auditing = define defects onsite
• Improve & follow up on corrective action’s
• Understand quality
• Drive down cost of poor quality
• Better performance
• Higher wind turbine quality
• Better service
Role & ResponsibilityRole & ResponsibilityRole & Responsibility
Name of presentation6
1.Approach = Site Quality check list > Turbine / Office & Documents / Tool & Spare parts / Storage area
2.Evaluate & Analyze = Site Audit Score list
3.Improve & Share = Supply corrective action list to end owner – follow up till case is closed .
Lesson learn .
Main Quality Tools
Production Quality Team Introduction
Name of presentation8
Role & Responsibility
Generator TEDA
Nacelle Hohhot
KW
Blade Hohhot KW
Nacelle TEDA MW
Blade TEDA
Control TEDA
Quality Awareness & Assurance Team Introduction
Name of presentation10
• Coordinate with External Certification Body
On ISO 9001:2008, ISO 14001:2004, and
OHSAS 18001:2007 audits
• Plan, Lead and Execute Internal
Management System Audit Annually
• Drive the On-time Closure of Non-
Conformity
• Provide Training on Management System
Knowledge
Role & Responsibility
Name of presentation11
• Develop and Implement the Supplier Qualification & Evaluation Process
• Perform Supplier Audit to Support Line Functions
• Fulfill the Requirement of National Standards By Working with R&D & PBU
• Coordinate Customer Audit and Drive the Closure of Audit Findings
• Handle Customer Complaint Incident
Main Quality Tools
Continous Improvement Team Introduction
Name of presentation13
Lean Six Sigma Methodology
Identify Potential Improvement Projects
LSS Green Belt Training
Projects Execution follow DMAIC
Projects Completed and Sustained
Define
定义 Measure
测量
Analyze
分析
Improve
改进
Control
控制
Role & Responsibility
Name of presentation14
Define
定义 Measure
测量
Analyze
分析
Improve
改进
Control
控制
Supporting on Critical Improvement Projects
 Take Lead and Team Work with Cross-Function Department
 Root Cause Identify and Solution Generate
 Pilot and Implement
Standardize and Sustain (KPI / PPI Monitoring)
WH Cal i . Tool s by i t em
0
100
200
300
400
500
600
0. 0%
5. 0%
10. 0%
15. 0%
20. 0%
25. 0%
30. 0%
35. 0%
Qt y Percent age
Qty 497 416 280 206 108 87 53 31 20
Percentage 29.3% 24. 5% 16.5% 12.1% 6.4% 5.1% 3.1% 1.8% 1.2%
Torque
Wrench
Pressure
Gauge
Servi ce Box
Hydraul i c
Wrench
Torque
Mul ti pl i er
Transducer
Torque
Tester
Hi gh
Vol tage
test
Torque
Wrench
Scal ess
Local Cal i . By I t ems
0
20
40
60
80
100
120
140
0. 0%
5. 0%
10. 0%
15. 0%
20. 0%
25. 0%
Qt y Per cent age
Qt y 127 81 67 61 39 42 31 30 29 27 9 1 1
Percent age 23. 3% 14. 9% 12. 3% 11. 2% 7. 2% 7. 7% 5. 7% 5. 5% 5. 3% 5. 0% 1. 7% 0. 2% 0. 2%
MULTI ME
TER
FLUKE
DI AL
I NDI CAT
OR
VOLTAGE
TESTER
Level
CURRENT
PROBE
LEM
LASERBO
Y I I
I R-
THERMOM
ETER
CURRENT
CLAMP
FLUKE
CLAMP
METER
FLUKE
TOOL
FOR TC
TRANFER
CURRENT
PROBE
POWER
METER
KI T
SURFACE
PROBE
FLUKE
Main Quality Tools
Business Solution Team Introduction
Name of presentation16
SAP holds the broadest functionality
scope and depth and is more likely to
meet our business requirements
without modifications.
SAP is also the most integrated system
and will therefore create more
transparency across business functions
– which is exactly what Vestas was
looking for.
Service
Product
Development
Supply
Chain
Project
Develop
People
Finance
Sales
Customer
Main Tools - SAP
Name of presentation17
SAP Application
Support or IT
END USER
In SAP:
Business Solution
Team
Support messageCall or Email
SAP Support Service - Role & Responsibility
Name of presentation18
SAP
Awareness
Site
Quality
NCR
Performance
Continuous
Improvement
Quality
Assurance
Production
Quality
Copyright Notice
The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any
means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S. The use of these documents by you, or
anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S. You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided “as is” and
Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you.
Thank you for your attention

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QPEX Introduction

  • 2. Site Quality Improvement President Peter Zhou Quality & Process Excellence TBD NCR Product Quality Quality Awareness & Assurance Performance Process Excellence Quality Business Solution Quality & PEX Organization Chart
  • 4. Site Quality Team Introduction
  • 5. Name of presentation5 Vestas China SBU – Site quality team introduction :5 Voice of Customer : Cost of Energy Business Case Certainty Easy to Work with • Define site quality standards Input > Output > • Train external & internal supplier & customer • Site related awareness & preventive action • Auditing = define defects onsite • Improve & follow up on corrective action’s • Understand quality • Drive down cost of poor quality • Better performance • Higher wind turbine quality • Better service Role & ResponsibilityRole & ResponsibilityRole & Responsibility
  • 6. Name of presentation6 1.Approach = Site Quality check list > Turbine / Office & Documents / Tool & Spare parts / Storage area 2.Evaluate & Analyze = Site Audit Score list 3.Improve & Share = Supply corrective action list to end owner – follow up till case is closed . Lesson learn . Main Quality Tools
  • 7. Production Quality Team Introduction
  • 8. Name of presentation8 Role & Responsibility Generator TEDA Nacelle Hohhot KW Blade Hohhot KW Nacelle TEDA MW Blade TEDA Control TEDA
  • 9. Quality Awareness & Assurance Team Introduction
  • 10. Name of presentation10 • Coordinate with External Certification Body On ISO 9001:2008, ISO 14001:2004, and OHSAS 18001:2007 audits • Plan, Lead and Execute Internal Management System Audit Annually • Drive the On-time Closure of Non- Conformity • Provide Training on Management System Knowledge Role & Responsibility
  • 11. Name of presentation11 • Develop and Implement the Supplier Qualification & Evaluation Process • Perform Supplier Audit to Support Line Functions • Fulfill the Requirement of National Standards By Working with R&D & PBU • Coordinate Customer Audit and Drive the Closure of Audit Findings • Handle Customer Complaint Incident Main Quality Tools
  • 13. Name of presentation13 Lean Six Sigma Methodology Identify Potential Improvement Projects LSS Green Belt Training Projects Execution follow DMAIC Projects Completed and Sustained Define 定义 Measure 测量 Analyze 分析 Improve 改进 Control 控制 Role & Responsibility
  • 14. Name of presentation14 Define 定义 Measure 测量 Analyze 分析 Improve 改进 Control 控制 Supporting on Critical Improvement Projects  Take Lead and Team Work with Cross-Function Department  Root Cause Identify and Solution Generate  Pilot and Implement Standardize and Sustain (KPI / PPI Monitoring) WH Cal i . Tool s by i t em 0 100 200 300 400 500 600 0. 0% 5. 0% 10. 0% 15. 0% 20. 0% 25. 0% 30. 0% 35. 0% Qt y Percent age Qty 497 416 280 206 108 87 53 31 20 Percentage 29.3% 24. 5% 16.5% 12.1% 6.4% 5.1% 3.1% 1.8% 1.2% Torque Wrench Pressure Gauge Servi ce Box Hydraul i c Wrench Torque Mul ti pl i er Transducer Torque Tester Hi gh Vol tage test Torque Wrench Scal ess Local Cal i . By I t ems 0 20 40 60 80 100 120 140 0. 0% 5. 0% 10. 0% 15. 0% 20. 0% 25. 0% Qt y Per cent age Qt y 127 81 67 61 39 42 31 30 29 27 9 1 1 Percent age 23. 3% 14. 9% 12. 3% 11. 2% 7. 2% 7. 7% 5. 7% 5. 5% 5. 3% 5. 0% 1. 7% 0. 2% 0. 2% MULTI ME TER FLUKE DI AL I NDI CAT OR VOLTAGE TESTER Level CURRENT PROBE LEM LASERBO Y I I I R- THERMOM ETER CURRENT CLAMP FLUKE CLAMP METER FLUKE TOOL FOR TC TRANFER CURRENT PROBE POWER METER KI T SURFACE PROBE FLUKE Main Quality Tools
  • 15. Business Solution Team Introduction
  • 16. Name of presentation16 SAP holds the broadest functionality scope and depth and is more likely to meet our business requirements without modifications. SAP is also the most integrated system and will therefore create more transparency across business functions – which is exactly what Vestas was looking for. Service Product Development Supply Chain Project Develop People Finance Sales Customer Main Tools - SAP
  • 17. Name of presentation17 SAP Application Support or IT END USER In SAP: Business Solution Team Support messageCall or Email SAP Support Service - Role & Responsibility
  • 19. Copyright Notice The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S. The use of these documents by you, or anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S. You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided “as is” and Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you. Thank you for your attention

Editor's Notes

  1. Mandatory Source: Inspired by: Solution Manager for Super Users E-Learning