2. Site Quality Improvement
President
Peter Zhou
Quality &
Process Excellence
TBD
NCR
Product Quality Quality Awareness
& Assurance
Performance
Process Excellence
Quality
Business Solution
Quality & PEX Organization Chart
5. Name of presentation5 Vestas China SBU – Site quality team introduction :5
Voice of Customer :
Cost of Energy
Business Case Certainty
Easy to Work with
• Define site quality standards
Input > Output >
• Train external & internal supplier &
customer
• Site related awareness &
preventive action
• Auditing = define defects onsite
• Improve & follow up on corrective action’s
• Understand quality
• Drive down cost of poor quality
• Better performance
• Higher wind turbine quality
• Better service
Role & ResponsibilityRole & ResponsibilityRole & Responsibility
6. Name of presentation6
1.Approach = Site Quality check list > Turbine / Office & Documents / Tool & Spare parts / Storage area
2.Evaluate & Analyze = Site Audit Score list
3.Improve & Share = Supply corrective action list to end owner – follow up till case is closed .
Lesson learn .
Main Quality Tools
10. Name of presentation10
• Coordinate with External Certification Body
On ISO 9001:2008, ISO 14001:2004, and
OHSAS 18001:2007 audits
• Plan, Lead and Execute Internal
Management System Audit Annually
• Drive the On-time Closure of Non-
Conformity
• Provide Training on Management System
Knowledge
Role & Responsibility
11. Name of presentation11
• Develop and Implement the Supplier Qualification & Evaluation Process
• Perform Supplier Audit to Support Line Functions
• Fulfill the Requirement of National Standards By Working with R&D & PBU
• Coordinate Customer Audit and Drive the Closure of Audit Findings
• Handle Customer Complaint Incident
Main Quality Tools
13. Name of presentation13
Lean Six Sigma Methodology
Identify Potential Improvement Projects
LSS Green Belt Training
Projects Execution follow DMAIC
Projects Completed and Sustained
Define
定义 Measure
测量
Analyze
分析
Improve
改进
Control
控制
Role & Responsibility
14. Name of presentation14
Define
定义 Measure
测量
Analyze
分析
Improve
改进
Control
控制
Supporting on Critical Improvement Projects
Take Lead and Team Work with Cross-Function Department
Root Cause Identify and Solution Generate
Pilot and Implement
Standardize and Sustain (KPI / PPI Monitoring)
WH Cal i . Tool s by i t em
0
100
200
300
400
500
600
0. 0%
5. 0%
10. 0%
15. 0%
20. 0%
25. 0%
30. 0%
35. 0%
Qt y Percent age
Qty 497 416 280 206 108 87 53 31 20
Percentage 29.3% 24. 5% 16.5% 12.1% 6.4% 5.1% 3.1% 1.8% 1.2%
Torque
Wrench
Pressure
Gauge
Servi ce Box
Hydraul i c
Wrench
Torque
Mul ti pl i er
Transducer
Torque
Tester
Hi gh
Vol tage
test
Torque
Wrench
Scal ess
Local Cal i . By I t ems
0
20
40
60
80
100
120
140
0. 0%
5. 0%
10. 0%
15. 0%
20. 0%
25. 0%
Qt y Per cent age
Qt y 127 81 67 61 39 42 31 30 29 27 9 1 1
Percent age 23. 3% 14. 9% 12. 3% 11. 2% 7. 2% 7. 7% 5. 7% 5. 5% 5. 3% 5. 0% 1. 7% 0. 2% 0. 2%
MULTI ME
TER
FLUKE
DI AL
I NDI CAT
OR
VOLTAGE
TESTER
Level
CURRENT
PROBE
LEM
LASERBO
Y I I
I R-
THERMOM
ETER
CURRENT
CLAMP
FLUKE
CLAMP
METER
FLUKE
TOOL
FOR TC
TRANFER
CURRENT
PROBE
POWER
METER
KI T
SURFACE
PROBE
FLUKE
Main Quality Tools
16. Name of presentation16
SAP holds the broadest functionality
scope and depth and is more likely to
meet our business requirements
without modifications.
SAP is also the most integrated system
and will therefore create more
transparency across business functions
– which is exactly what Vestas was
looking for.
Service
Product
Development
Supply
Chain
Project
Develop
People
Finance
Sales
Customer
Main Tools - SAP
17. Name of presentation17
SAP Application
Support or IT
END USER
In SAP:
Business Solution
Team
Support messageCall or Email
SAP Support Service - Role & Responsibility
19. Copyright Notice
The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any
means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S. The use of these documents by you, or
anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S. You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided “as is” and
Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you.
Thank you for your attention
Editor's Notes
Mandatory
Source: Inspired by: Solution Manager for Super Users E-Learning