1. REVIEWER ‘’HOSPITALITY INDUSTRY’’
Hospitality Management- means reception/ entertainment of guest & visitor
-house of travelers
Pay their services
Manager Role
A manager wants to work for the guest
A manager wants to make the guest welcome in a friendly manner.
A manager wants to make sure to the operaton will continue to provide service profits.
Why we study H.I. “hospitality Industry”
1. Their experience- (family background)
2. Their interest-(preperation working industry)
3. Their ambition-(opportunity for employment)
Importance of Tourism
1. It is part of the industry
2. Sales from travelers
Factor affecting traveler&tourism
1.Tourism growth continues to be fueld more leisure time family out of town
2.Rising Family day
3.Democratic
TOURISM
It is collection of productive businesses and government org. and serve traveler away
from home.
Service station includes travel agency,carrentals,national car area.
Economic Significants of Tourism
Multiplier Effect in term of employment- measures the effect initial
spending with the chance of the expenditures
Prerequisite to travel
o Financial Capability
A. Distance between the origin to destination
B. Intended length of stay
C. Types of Accomodation
D. Snorkling, scuba
E. Modes of transpo needed- 3rides

2. Price index of destination- Package tour
Time Capabilities
Interest- indicate no. of your vacation
A. GENERAL- ex.Site seeing, shopping, of visiting relatives
B. SPECIAL-ex.Cav, mountain climbing, or jungle survival tour
COMPONENT OF TOURISM
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ATTRACTION
ACCESSIBILITY
AMENITIES
ACCOMMODATION
The Outlook for Hospitality
 Explosively growth
 Radically charging consumer radically
 Substantially different social &economics environment
A. Service is difference
Expand menus & amenities & dress their operation
Service will be bearly surviving & achieving success
B. Value of consumer
Careful shoppers or implusive buyer
Consumers are in a position demand good for value for their
money.
C. Technology
Change the way work is done in operations through
automitazation
D. Empowerment
Assume more responsibility
They are being empowered to solve many
Education generation employees
E. Globalization
Free trade agreement