IBM provides a full solution for continuously listening to employees through surveys and taking action on insights. Their solution includes tools for developing and deploying surveys, unlocking insights from data through analytics, and helping map learnings to new actions. IBM can help organizations engage employees across the enterprise to drive effective change through continuous listening and action on feedback.

1. IBM provides the end-to-end solution organizations
need to continually listen to employees and drive new
actions by:
•Giving employees an outlet to share their voices.
•Streamlining survey development and deployment.
•Unlocking valuable insights from diverse data sources.
•Helping you map continuous learnings to new actions.
IBM Kenexa: Turn Employee Voice Into Action
Continuously listen, analyse and act on employee insights to improve business performance.
83% of surveyed employees said
they would participate in an
employee listening program
Analytics – unlocking
valuable insights from
diverse data sources
We can help you get answers
to questions faster by
applying advanced analytics
to your expanding universe of workforce and survey data.
Our built-in cognitive and natural language processing
capabilities understand the HR language and enable you to
make more accurate, fact-based talent decisions.
And, by linking multiple data points across multiple surveys
and other sources, you can engage your
employees across your enterprise for effective change
management.
Streamlining survey
development
and deployment
Our agile survey
technology allows
you to more easily
and quickly engage
employees with timely and targeted listening tools.
Our robust content library gives you a ready source of
validated, comprehensive and relevant questions to build
on for all survey types.
And our best practices library provides sample action steps
to help guide your response to various workforce learnings
as well as conduct benchmark testing against leading
organizations or industry trends.
Why is continuous listening important to your business?
•People determine your organisation’s success or failure.
•Employees’ collective voice can be a powerful competitive advantage
•Engaged employees are empowered employees
•By expanding your listening methods and frequency beyond once a year, you can
significantly amplify these benefits.
•Your employees will make themselves heard. Continuous listening allows you to spot
warning signs, answer questions, foster innovation or cultivate ongoing conversation.
•When employees feel like their voice is being heard, they are empowered to take action,
boosting employee effectiveness and therefore your company’s profitability.

2. IBM Kenexa Employee Voice
With 16,500,000 survey responses in the last 3 years, over 200
I/O psychologists, analysts and researchers, and over 30 years
conducting employee engagement surveys, we are specialists in
employee engagement surveys.
Employees want to have a voice in determining what actions are
taken, when and by whom at work. They desire a purpose in their
work and want to be involved in conversations relating to
workplace culture and ethics.
The voice of the employee is more powerful than ever before.
Serving as the eyes and ears of the organization, they can alert
leaders to customer issues, product reception, and opportunities
for growth. But listening alone isn’t enough.
Employees want and expect organizations to follow up on their
input with meaningful, appropriate actions.
Why IBM?
Only IBM can help you strategically capture your employee voice, analyse what you are hearing, and continuously apply those insights to
drive your business forward. Why? Because only IBM offers all three of these components.
Managed and
self-service capabilities
You are able to launch a
survey in a matter of
minutes using our library
of content.
Your organisation is enabled to create and launch new or
existing surveys at any point in time, with the ability to tie
surveys to an organisational snap shot.
Surveys are immediately available on the web or mobile
devices.
Helping you map
continuous learnings to
new actions
Our experienced consultants
will work with you to develop
and implement a continuous
system of interaction and feedback.
We can help you embed continuous listening into strategy
execution so you’re able to infuse immediate insight into
HR and business initiatives. This allows you to be more agile
and responsive to evolving workforce needs and issues and
build stronger connections between employees, the
organization, and its mission.
Technology platform
You will utilize an industry
first technology platform in
the cloud with dynamic
organization mapping, self-
service surveying to
continually listen and act on
employee feedback.
Analytics
You can leverage our
leading edge solution using
IBM Kenexa Talent Insights
(powered by Watson
Analytics), which links
employee engagement data
with other HR and business
data in order to prescribe
actions for success.
Consulting and content
You can rely on consulting
services from experienced
organizational scientists
backed by a behaviour-
based content library of over
a billion data points.
Only 62% of Baby Boomers surveyed
believe management will act on their
input, compared to 78% of Millennials
HR practitioners who use multiple
listening methods rated their
organizational performance and
reputation 24% higher than those who do
not.
Yearly surveys are not enough with a
shift to engage
in regular dialogue.