IBM has transformed its onboarding program to focus on employee experiences instead of traditional HR processes, aiming to enhance talent engagement and retention. The program has shown that structured onboarding significantly increases employee engagement, with new hires being more likely to stay long-term if they have a quality onboarding experience. Key elements include simplification, integration, and customization, alongside initiatives that align with the company's culture and values.

1. IBM’s Strategic On-Boarding Program:
From HR Processes to Employee
Experiences
Shift from
HR processes
to Employee
Experiences
why did IBM invest in strategic on-boarding?
Talent & Engagement
Drives Business
Performance
Re-imagined entire on
boarding journey
Evaluated ‘experience over
process’
Delivered a modern,
mobile, and social
experience
✓ New hires decide to stay or leave within their first six months
✓ 54% of companies who invested in on boarding programs
saw a significant increase in employee engagement
✓ New employees are 69% more likely to stay longer than
three years if they ‘experience’ well-structured onboarding
✓ Millennials demand a better onboarding process
✓ New hires who attended Getting Oriented within their first
two weeks @IBM have demonstrated higher engagement
scores
✓ New hires who participate in Succeeding@IBM have an
attrition rate of 1/3 of non-participants

2. Signature On-boarding Experience: ROI

3. Succeeding@IBM Journey
Guiding Principles
Simplification
Integration
Customization

4. Soon 2 Be Blue (S2BB) - Experience Culture & Values

5. New2Blue: Modern, Mobile, and Personalized

6. New2Blue: what makes you a #ProudIBMer?

7. New Hire Feedback