Business continuity management

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Business continuity management

  1. 1. Business ContinuityManagement..or what do I do when the worldturns to..1(c) Robere & Associates (Thailand) 2010
  2. 2. ….A disruption……2(c) Robere & Associates (Thailand) 2010
  3. 3. Let me begin with a story…• There once was acompany…• Who found themselves in adifficult situation andneeded additional financialresources..• And needed a “key” tounlock their financialresources…3(c) Robere & Associates (Thailand) 2010
  4. 4. But…• There’s no Magicwhen it comes tosurvival.• It is a structuredapproach tounderstanding ourbusiness, andplanning for the“unplanned”4(c) Robere & Associates (Thailand) 2010
  5. 5. What’s important to you?• Have you ever thought abouthow you would survive in caseof an emergency?– External:• Political disruptions• Natural Catastrophes• Change in market or customers– Internal:• Strikes• Fire• breakdowns• illness5(c) Robere & Associates (Thailand) 2010
  6. 6. How do we ensure on-goingbusiness success – continuity?(c) Robere & Associates (Thailand) 2010 6• In 2006, BritishStandards (BSI) createda document called“Business ContinuityManagement” COP• It was followed in 2007by an auditable standardfor “Business ContinuityManagement”
  7. 7. Today, we’ll discuss the BCMCode of Practice• The whole purpose ofthis code of practice isto define a structuredapproach to recognizingthe possible areas in thecompany that could besubject to a disruptionand the effect it wouldcause(c) Robere & Associates (Thailand) 2010 7
  8. 8. Managing the “program”• Similar to ISO9001,ISO14001• Responsibilities• Ongoing Management• Documentation– Programs– Plans– reporting(c) Robere & Associates (Thailand) 2010 8
  9. 9. Who are we?What do we need?• Business ImpactAnalysis (BIA)• Identification of criticalactivities• Determining ContinuityRequirements• Evaluating Threats (RiskAssessment)• Determining Choices(c) Robere & Associates (Thailand) 2010 9
  10. 10. What are we going to do?• What are our options?– People– Premises– Technology– Information– Supplies– Stakeholders• Civil emergencies• Sign off(c) Robere & Associates (Thailand) 2010 10
  11. 11. How do we use our strategy torespond?• Response Structure:– Confirm the nature ofthe problem– Take control– Contain the incident and– Communicate withstakeholders(c) Robere & Associates (Thailand) 2010 11
  12. 12. (c) Robere & Associates (Thailand) 2010 12TimelineIncident responseBusiness continuityRecovery/ resumption-back-to-normal*Overall recovery objective:Back-to-normal as quickly as possibleIncident!TimeZeroWithin weeks to months:Damage repair / replacementRelocation to permanent place of workRecovery of costs from insurersWithin minutes to days:Contact staff, customers, suppliers, etc.Recovery of critical business processRebuild lost work-in-progressWithin minutes to hours:Staff and visitors accounted forCasualties dealt withDamage containment / limitationInvocation of BCP*Note: Do you really want to go back to “normal”?
  13. 13. Exercising, maintaining andreviewing BCM arrangements• Exercise program– Exercising BCM arrangements– Maintaining BCM arrangements– Reviewing BCM arrangements– Audit– Self-assessment(c) Robere & Associates (Thailand) 2010 13
  14. 14. Types and methods of exercisingBCM strategies (Ref: BS25999-1)(c) Robere & Associates (Thailand) 2010 14
  15. 15. Embedding BCM in yourorganization• General• Awareness• Skills training(c) Robere & Associates (Thailand) 2010 15
  16. 16. Business Continuity Management is:An holistic management process that identifies potential threatsto an organization and the impacts to business operations thatthose threats, if realized, might cause, and which provides aframework for building organizational resilience with thecapability for an effective response that safeguards the interests ofits key stakeholders, reputation, brand and value-creatingactivities.(1)(c) Robere & Associates (Thailand) 2010 16InConclusion..(1)BS25999-1, P1
  17. 17. 17"Upon the plains of hesitation bleach the bones ofcountless millions who, on the thresholdof victory, sat down to wait, andawaiting they died."- Anonymous
  18. 18. Thank you for you time andattention…Paul RobereRobere & Associates (Thailand) Ltd.(c) Robere & Associates (Thailand) 2010 18

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