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PM 0010 – INTRODUCTION TO PROJECT MANAGEMENT
BK ID - B1936
CREDIT & MARKS - 4 CREDITS & 60 MARKS
Q1. Write short notes on: 10
ect management
Answer: Project Charter: An activity can be executed effectively if its objectives and the method
ofexecutionare documented properly. In case of a project, this document is called project charter,
which serves as a framework for executing activities. In simple words, a project charter refers to a
formal document that mentions the various important aspects of a
Q2. Explain the steps in project selection. 10
Answer: Steps in project selection:
1. Recognise aseriesof criteriatoevaluate projects:Thisactivityinvolvesthe identification of the
criteria required for selecting an appropriate project from the available alternatives. Such criteria
can be qualitative or quantitative. For example, if an FMCG company wants to develop a new
product and has identified a few alternatives, then it might
Q3. Explain the UNIDO approach of SCBA (Social Cost Benefit Analysis). (Explain the 5 stages of
UNIDO approach) 10
Answer: UNIDO approach: The UNIDO approach was first published in 1978 in the Guide to
PracticalProject Appraisal by United Nations Industrial Development Organisation. This approach
provides a complete outline of SCBA in developing countries. The UNIDO approach involves five
stages, which are explained as follows:
Q4. What is contract administration? What are the inputs, tools and techniques used in contract
administration to derive the outputs? (Define contract administration, List and describe the
inputs of contract administration, List and describe the tools and techniques of contract
administration) 1, 4.5 , 4.5
Answer: Contract Administration: Contract administration ensures that the seller meets the
contractualrequirements mentioned in the contract document efficiently. For this, the project
manager and the contract administrator or the contract officer must work in coordination with

2. Q5. 1. Which are the sources of financing infrastructure projects? 2. What are the steps involved
in designing a monitoring system to identify deviations in the overall performance of the project.
Answer: Sources of financing infrastructure projects: It is true that the economic infrastructure of
Indiaisgraduallyevolving,butthere isstill adearthof an adequate flow of long-term funds in India.
This creates problems in stabilising the cash flow. In India, most of
Q6. What the activities involved in project termination process?
Answer:Activitiesinvolvedinprojectterminationprocess:Letusdiscuss the activities in the project
termination process under the following points:
Unsettledprojectactivities:Itindicatesthe essential works of projects to be completed, before the
closure of the project. The essential works refer to the incomplete portion of the
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PM0011 – PROJECT PLANNING AND SCHEDULING
Q1. Write short notes on: 10
Answer: Hierarchy of organisational objectives: In an organisation, objectives follow a logical
framework that is characterised by a hierarchy under different levels. The objective of an
organisationisacomplex process.Variousissuesare involved while setting the objectives; some of
which are asfollows:
Q2. Budget Estimation of ABC Company Ltd.
ABC Company Ltd., established in 1985, is engaged in the manufacturing of leather accessories.
Over the years, the company, which started out as a local firm, has made its mark as an
international corporation. However, the company is still working as a traditional set up.
The high quality and durability of products have increased the demand of the products in the
market. As the production of the organisation is being increased to meet the demand, the
traditional set up is creating hurdles in the production process.
Organisation conflicts have arisen among the team members because of the unorganised
hierarchical structure of the company, which is affecting the output of the organisation. Now that
the management has decided to expand the business and opened up branches abroad, the

3. company is facing two more problems. The first problem is in budgeting as the company is
unfamiliar with international market conditions, strategy, and business policy while the second
problem is conflicts at the time of team formation due to lack of experience of and exposure to
multinational work culture, which has further affected the output of the company.
The company can estimate the budget through two methods, the bottom - up approach and the
top - down approach. The bottom -up approach is generally followed by the MNCs as it is more
accurate and reliable.
Mr.Parag has been appointed as the country head of the company and he has also been assigned
the responsibility of incorporating the advanced project set up in the organisation.
Questions:
1. Which project estimation approach should be used by the company and why?
2. What type of project organisation structure should be used by the company and why?
(1. Argue the pros and cons of each project estimation approach, Recommend the project
estimationapproach that best suitsthe company, List the reasons for your decision by mentioning
the data from the case) 2, 1, 2
(2. Describe the existing organisation structure
List the disadvantagesof this structure, Recommendthe project organisation structure that should
be used by the company, Give you reasons for recommending this structure based on, the data
given in the case and your knowledge on the FIVE organizational structures.) 1, 1, 1, 2
Answer:
1.
Estimates provide the basis for a business to secure work that clients wouldn't award without a
sense of the costs their projects can engender. two types of estimation approaches are used in
organisation.
Q3. What is the importance of operational feasibility? Explain the factors that affect operational
feasibility.(Mentionthe importance ofoperational feasibility, Discuss the FOUR factors that affect
operational feasibility) 2, 8
Answer: Operating Feasibility: In the previous units, you have come to understand that feasibility
study of aproject is very important from the point of view of an organisation as it enables an
organisation to assess whether the proposed project is capable of achieving the desired goals and
objectives. Operational feasibility is a part of project feasibility study, wherein
Q4. Write short notes on: 10

4. Answer:Crashing:Inorderto reduce the durationof a project,organisationsoften assign additional
resourcestothe projecttask. Thistechnique of assigningadditional resources to reduce the project
durationistermedas crashing.AccordingtoBusinessDictionary.com, schedulecrashingis "Reducing
the completiontime of aprojectbysharplyincreasingmanpowerand/orotherexpenses."According
to
Q5. What do you understand by cost of quality? Elaborate on various types of costs of quality
associatedwith a project.(Write the meaning of cost of quality, Briefly explain each types of costs
of quality associated with a project) 1, 9
Answer: Cost of Quality (COQ): Cost of quality indicates the sum of conformance cost and non-
conformancecost.Conformancemeansdeliveringproductsthatmeetthe qualityrequirementof the
customer;whereas,non-conformance indicate the productsthatare rejectedfornotcomplyingwith
the qualitynormsof the customer.In otherwords,costof qualitycanbe referredtoasthe sum total
of all costsincurredinensuring conformance of the product to the quality requirements, assessing
the product, and doing any re-work required to ensure such
.
Q6. Explain some of ISO standards that should be considered by the project manager during
project execution. List the advantages of project management software. (Discuss the FOUR ISO
standards that should be considered by the project manager during project execution, List any
four advantages of project management software) 8, 2
Answer: FOUR ISO standards that should be considered by the project manager during project
execution:International OrganisationforStandardisation,whoseabbreviated form is ISO, is located
in Geneva, Switzerland. ISO was founded in the year 1947, and is one of the world’s largest
developers of International Standards. It has a membership of more than 158 National Standards
Institute of various countries across the world. ISO is responsible for
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PM 0012 – PROJECT FINANCE AND BUDGETING
BK ID - B1938
Q.1: Write short notes on: 10 (2.5 marks each)
• Project cost estimation
• Role of project sponsors
• Trade credit
• Importance of project budget
Answer: Project cost estimation:The cost of the project is the money required to complete the
project. Cost estimation is very important for the planning and execution of any project sothat

5. appropriate finances can be allocated at the right time. However, at times, the overall cost may go
beyond the budgeted cost due to project
Q.2: Answer the following questions:
1. What is a Letter of Intent (LOI)? What is its purpose?
2. Whatare the basic featuresof EPC (Engineering,ProcurementandConstruction) contracts? Give
any 4 advantages of entering into a EPC contract?
Answer:Define LOI:A LetterOf Intent(LOI) may be defined as an agreement between two or more
parties to do business together before signing the contract. It signifies an intention to do the
business at later date. It is the
Q.3: Explain the different key project documents.
A.Description of key project documents.10 (2 marks each)
Answer: Description of key project documents: These documents are as follows:
Businesscase:Itisa kindof agreement or contract or a decision analysis report which signifies that
the projecthas beenapprovedforcommencement.It is managed between two parties for offering
of services. In the
Q.4: Write short notes on:
• Developments in financing of construction projects in India.
• Importance of cost of capital in project selection.
• Principles employed by organisations to manage working capital.
Answer: Developments in financing of construction projects in India: Indian construction is in a
nascent stage as compared to other developed countries, such as US or UK. India lacks in basic
constructions,suchas highways,airportsandseaports.The Indiangovernment is striving to address
the problem by encouraging the
Q5. What are the problems associated with BOOT projects.( Explanation of the main problems
associated with BOOT projects, Conclusion ) 9, 1
Answer:Problems in BOOT Projects: Although BOOT model is beneficial for certain projects, there
are manyrisksandproblemsassociatedwith it and may act as a constraint in theimplementation of
these projects. The main problems associated with BOOTprojects are as follows:
Q6. Explain the different types of management contracts (a type of PPP). (List the types of
management contracts, Explain each type of management contract) 1, 9
Answer:Management contracts: It is a type of PPP in which the public sectorenters into an
agreement with the private sector for managing a whole or apart of a public enterprise. In such a
contract, the ownership is retained bythe public sector. Management contract allows the public
sectorto takeadvantage of the skillsand expertise of the private sector in labour management and
procurement, service designing, operational control, etc.Under this

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PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS
BK ID - B1939
CREDIT AND MARKS - 4 CREDITS AND 60 MARKS
Q1. Write short notes on: 10
management
Answer: Project Resources: Project resources are the materials and assets that are required to
execute a project. These can be human resources, funds, machineries, equipment, and physical
facilities.A projectplancannotbe put intoactionif the resourcesare allocatedandutilisedproperly.
Therefore, a project manager should ensure sufficient allocation and efficient utilisation of
projectresources. Let us
Q2. What are the major challenges in developing an efficient project team? 10
Answer:Challenges indevelopingaprojectteam:Whena teamof diverse personalities is formed, it
brings challenges such as communication gap and relationship problems Therefore, a project
manageridentifythe challengesandresolvethemefficientlybefore theystartdisturbingthe project.
Let us discuss the
Q3:Write short notes on: 10 (2.5 marks each)
• Skills required by a project manager
• Delphi technique of estimating manpower requirements of projects
• Importance of leadership in project management
• Goal setting theory
ANSWER:Skillsrequiredbya project manager: While running a project, the project manager needs
to handle variousresources,information,tools etc. and apply analytical skills to make efficient and
effective utilisation of the situation. Therefore, it is important that organisations hire project
managers who possess certain leadership skills and competencies to carry out the assigned
responsibilities
Q4. What measureswouldyou followto deal with poor performers?(List the measures you would
follow to deal with poor performers, Explain the reason why you choose these measures, Explain
the various measures you would follow to deal with poor performers and, Analyse how these
measures will improve the performance) 1, 1, 4, 4
Answer:DealingwithPoorPerformersinaProjectTeam:In a projectwhere multiple peopleworkon
different tasks, it may not possible for everyone to meet or exceed the desired performance
standard.Sometimes,there maybe employeeswhose performancelevel is below, average or poor.
They may not

7. Q5:Explain various types of collective bargaining. (Explanation of four types of collective
bargaining) 10 (2.5 marks each)
ANSWER:Collective bargaining develops employees’ responsibility towards the society and limits
exploitation of labour during project operations. It can be of four types as
Q6: Discuss the concept of issue logs. (Explain what is an issue log , Why should project managers
solve issues, give examples , What details does an issue log contain , Explain how this issue log
helps a project manager)1, 2, 5, 2
ANSWER: Issue log: During the execution of a project, a project manager faces several issues that
may impact the project significantly. An issue is a problem, gap, inconsistency or conflict that may
arise unexpectedly during a project. These issues may be related to team members, suppliers,
distributers,
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