Patrick Taggart is the Managing Director of Odissy Ltd, a consultancy that helps organizations improve their staff development approaches. He has experience in HR, sales, and consulting. Taggart is a regular speaker on topics like ROI and evaluation of training programs. He co-authored a book on measuring the return on investment from training. The document discusses typical mistakes organizations make in training evaluation, essentials for getting bottom-line impact from organizational development efforts, how to transition from an unsupportive to supportive culture, and ways to increase the value extracted from training budgets.

1. Golden Rules for
Organisational
Development

2. Patrick Taggart
Managing Director
Patrick Taggart MA (HRM), Chartered FCIPD is the Director at
Odissy Ltd which was formed in 2008. Patrick previously worked in
HR, Sales and consultancy roles in a number of public and private
organisations including The Royal Mail, The Alliance and Leicester,
RS Components and Coventry University.
He is a regular speaker at CIPD and World of Learning
conferences, his expertise in the area of ROI and Evaluation, has
helped dozens of organisations to transform their approach to
staff development and generate a surplus from their training
budget.
A joint author of the recent Return on Investment text ‘From the
Happy Sheet to the Bottom Line’ which has received excellent
reviews from international experts including Peter Honey and Jack
Phillips.

3. Contents
> Typical Mistakes in Training Evaluation
> The Essentials for Bottom Line Impact from OD
> From Stoney Ground to Fertile Soil
> How to Treble the Value of Your Training Budget
Contents

4. > Lack of ownership at senior
level
> Senior management rarely
asking for updates
> Unclear starting point
> Needs and outcomes not
linked
> Limited specification at outset
> Participants forced to attend
the programme
> Lack of motivation in learners
> Limited expectations from the
programme
> Poor process
> Prohibitive climate for transfer
> Disgruntled participants
> Happy sheet focused
> Lack of link from spend to
impact
> Limited performance
improvement
> Subjective evaluation
processes
> A lack of dialogue between the
line managers and
participants
> A failure to revisit the handouts
and notes
> No understanding of how to
effect change in individuals or
systems
> No follow up with action plans
> Failure to look for evaluation
data, post programme
Typical Mistakes in
Training Evaluation
Typical Mistakes in
Training Evaluation

5. > Educate the organisation about L&D waste
> Introduce ‘Happy Sheets’ for learners, line managers and
executives to assess their role in the L&D process
> Use the induction process to change the mindset from ‘What’s in
it for Me’ (WIFM) to ‘What’s in it for Everyone’ (WIFE)
> Be patient but persistent to achieve the gradual illumination of
minds
> Develop high impact strategies and move away from the
traditional L&D models
> Reward the managers that implement learning transfer
strategies
> Automate evaluation and ROI systems
> Reduce management time wasters
The Essentials For Bottom
Line Impact from L&D
The Essentials For Bottom
Line Impact from L&D

6. > Review of current L&D climate
> L&D policy, compliance
> IIP audits
> Current evaluation data and processes
> Small and receptive group
> Shifting stakeholder thinking
> Cultural Shift with GOLD Software
> WIFM to WIFE
From Stony Ground to
Fertile Soil
From Stony Ground to
Fertile Soil

7. > Metrics required at evaluation stage
> Benchmarking needs to be precise
> Targets for organisation and individuals
> Data collection requires persistence
> Learning transfer understanding and commitment
> Evaluate up to 12 months beyond the last formal intervention
stage
> Report presentation and circulation
How To Treble The Value of
Your Training Budget
How To Treble The Value of
Your Training Budget

8. Odissy Limited
12 Steeple House
Percy Street
Coventry
CV5 6ED
Contact Us
Tel: 024 76220911
Email: info@odissy.co.uk
Web: www.odissy.co.uk
Odissy LTD Odissy Ltd @Odissy10
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