1. PATRICIA GRAHAM
psgraham@cox.net–WichitaKansas Page 1 of 2
PROFFESTIONAL SUMMARY
Quality Engineer / Inspection Supervisor with background as lean coordinator who values exceeding customer’s
expectations through continuous improvement. More than 17 years in the manufacturing industry.
CORE QUALIFICATIONS
Project Management
Strategic thinker
Employee coaching
Six Sigma Green Belt
Internal Auditing
Quality inspection supervisor
Regulatory compliance
Proficiency in writing policies and
procedures
Training and development
MSA, FMEA, 5 Why’s
WORK EXPERIENCE
July 2015 to Current - QualityEngineer/InspectionSupervisor,Eaton-HutchinsonCorp.Hutchinson, KS
Promoted to inspection supervisor January 2016.
Conducted analysis to address high scrap costs which led to 25% reduction in 2015 compared to 2014.
o Introduced Perato and trend charts to employees (trained them on the concept of
"winning/losing/staying the same".
o Involved operators with RCCA regarding customer complaints and high ticket scrap for their respective
areas.
o Implemented quality controls for both valve plates and drive shaft value streams, addressing
customer complaints.
o Implemented first article inspection for operators.
Created and lead Quality Stars (QS) Committee.
o Developed and executed QS training.
Headed projects such as Front Journal Lead testing on drive shafts (preventing leaks in the pumps), and
removing SAG from piston shoes (reducing wear on swashplates to provide longer life). Organized a team to
address PPAP OTD delays and reducing delivery by four days.
Organized and led quality hourly personnel daily tasks and quarterly goals. Provided end of year APEX
reviews.
Developed and maintained process layered audit (LPA) program.
January 2015 to July 2015 - Quality Engineer,AdvancedResourcesConsultants, Columbia,MO
Worked as a contract Quality Engineer for Eaton-Hutch. Learned the processes and product. Hired full-time and
promoted after resolving the 9T internal spline egging issue.
Dec 2012 to August 2014 - Industrial EngineerII, TextronAviation (formallyknown as Beechcraft) –
Promoted from Project Management Liaison to Industrial Engineer II.
Created process flow charts for value stream areas
As Project Management Liaison; Created Job Schedule Swim Lanes for the Flight Control Surfaces; assisted
with RCCA and coordinated Production Corrective Action System (PCAS); determined sequence of fabrication,
assembly, installation and other manufacturing operations relation to specific portion of the product.
Analyzed and reconciled data, investigated inconsistencies.
o Worked with programs/project status reports, work delivery schedules and/or manifests, checked and
verified data, identified items to be posted, identified related areas that are affected and records
information.
2. PATRICIA GRAHAM
psgraham@cox.net–WichitaKansas Page 2 of 2
September2010 to November2012 – Production Associate,PDS EngineeringConsultants,Wichita,KS
Hired by PDS to work for Beechcraft as a Production Associate which lead into a full-time position and a
promotion.
Conducted internal audits in preparation of the ACSEP & ISO audits.
Performed a wide variety of sequencing, planning, scheduling, coordinating and reporting tasks in support of
the manufacturing workflow.
EDUCATION
Bachelor of Science:Organizational ManagementLeadership,2003
FriendsUniversity,Wichita,KS
PROFESSIONAL TRAINING
Six SigmaGreenBelt
ASQCQA
ISO 9000:2000 Series / AS 9100B Lead Auditor Training Course
More than 240 hours of professional leadership training (provided by employers)
AFFILIATIONS
ASQ