Derrick's interest in technology began at age 12 when his grandfather taught him to rebuild a computer. After earning degrees in computer fields, he struggled to find work for many years until being hired by the credit union he had been a member of for over 20 years. In 2011, he took over the role of portal administrator and realized a passion for programming. In 2013, Derrick started a committee focused on engaging employees to improve quality of life through constructive feedback.

1. If You Build it, They Will Come
Facilitator: Kimberly Hitze

2. Derrick’s fascination with all things tech started at the age of twelve when his
grandfather taught him how to take apart and rebuild his first computer.
After earning associates degrees in Computer Information Systems as well as
Web Development and Design, and struggling to find a job in the field for many
years, he was given the great opportunity to work for the credit union he has
been a member of for over 20 years.
In 2011 he took over the role as portal administrator and realized he had a
passion to give life to ideas through programming. In 2013, Derrick started the
Passageways committee at Belco whose vision and mission focus on the
question “What can Passageways do for you?” by engaging all associates for
constructive feedback and develop ways to improve each individual’s quality of
life.

3. Custom Projects
Presenter: Trent Brouillette

4. Learning Management
Presenter: Ken Burnett

5. 5Ken manages all training functions at the bank
including compliance, management and graduate
management programs and sales and customer
service training.
In addition, Ken directs the training technology
strategy for the bank. He also manages the
Business Development team and strategy to drive
improvements in the business customer
experience.
A perfect day for Ken would be to take Mark Twain
to a Red Socks’ game.

6. Belco’s Custom Programming
Presenter: Derrick Gebhard

7. 7
Derrick’s fascination with all things tech started at the age of twelve
when his grandfather taught him how to take apart and rebuild his first
computer.
After earning associates degrees in Computer Information Systems as
well as Web Development and Design, and struggling to find a job in the
field for many years, he was given the great opportunity to work for the
credit union he has been a member of for over 20 years.
In 2011 he took over the role as portal administrator and realized he had
a passion to give life to ideas through programming. In 2013, Derrick
started the Passageways committee at Belco whose vision and mission
focus on the question “What can Passageways do for you?” by engaging
all associates for constructive feedback and develop ways to improve
each individual’s quality of life.

8. 8
Make Passageways YOURS
Custom Programming

9. Knowledge Base
Knowledge IS Power

10. 10
CHALLENGE
Create a location that all associates can access
easy to follow or one click solutions to common
technological issues.

11. 11
User Interface
Knowledge Base

12. 12
Administration
Knowledge Base

13. Programming Dashboard
Customizing the Core

14. 14
CHALLENGE
Display a dynamic and detailed listing of all
requested, in progress, and completed
programming requests.

15. 15
User Interface
Programming Dashboard

16. Employee Directory
Making Connections

17. 17
CHALLENGE
Improve on the in-out board module to allow
dynamic and fast searches, quick links for
employees to update their information, and the
ability to export the directory and employee vCards.

18. 18
User Interface
Employee Directory

19. Mortgage Referral
Grab the Keys to Your Dream Home

20. 20
CHALLENGE
Deliver customized emails to mortgage referral
representatives, notify referring staff of status
changes, and incorporate custom reporting for
management.

21. 21
User Interface
Mortgage Referral

22. 22
Administration
Mortgage Referral

23. Training Session Materials
Organized Learning

24. 24
CHALLENGE
Develop an interactive and organized location to
store training materials by session which can be
dynamically placed in the order in which they are
taught.

25. 25
User Interface
Training Session Materials

26. 26
Administration
Training Session Materials

27. Thank You

28. 28
Feedback