1. Email id: partha.pratim.phukon@gmail.com Tel No: +91-9618672234 Page1
PARTHA PRATIM PHUKON
Email Id:partha.pratim.phukon@gmail.com Tel. No.:+91-9618672234
PROFESSIONAL EXPERIENCE
Infosys Limited, Bangalore – Senior Consultant (Infrastructure
Management) Dec 2013 to Present
Project 1: McDonaldsGlobal NOC(Line2 Engineer) - Responsiblefor maintainingandinstallingciscoroutersand
switches.Workingas a line2 engineer for McDonaldsin 24x7 environment.
Responsibilities:-
 Workedon migrationof datacenterfromthe existingclienttoInfosysmanagedDC.
 Workingon implementationof newsites,regional officesnetworkdevices.
 Investigating,diagnosingandbreakfix forF5 loadbalancers.
 Configuration andtroubleshootingof BGP, EIGRP, OSPFroutingprotocols.
 Workingon implementationandtroubleshootingof vpnconnectionforvendorsandoffices.
Project 1: MicrosoftGlobal NetworkOperations(Line 2 Engineer) - Responsiblefor maintainingandinstallingcisco
routers and switches.Worked as a line2 engineer for NETIM at MicrosoftNOCin 24x7 environment.
Responsibilities:-
 Workingon break-fixof the networkincidents.
 Checkingissueswithlinkfailures,flappingandcoordinatingwithservice providersforquickresolution.
 Investigating,diagnosingandbreakfix forF5 loadbalancers.
 Configurationandtroubleshootingof BGPand ospf routingprotocols.
 Configuringandtroubleshootingdhcphelperaddressanddhcppool management.
 ConfiguringandcheckingQOSpoliciesforthe wanlinksforproperutilizationof trafficanddrops.
HCL Comnet Limited, Hyderabad – Senior Engineer
(Datacenter NOC Operations)
Aug 2010 to Nov 2013
Project 1: HPCL Datacenter NOC Operations(L2 Engineer) -
Responsibilities:
 Administering&designingnetworks.
 Communicatingandprovidingtechnical assistance toendusersandspecialists.
 Investigating,diagnosingandresolve all networkproblems.
 ProvisioningandMaintenance of routersandswitchesanddocumentationof the process.
 Knowledgeof ITILincident,problem&change management.
 Workingon HP service managerandmaintainthe recordsforproperproblem management.
 Dailybackup,maintenance andmodificationof networkingdevicesinHPNNM9i.
 Configurationof IProuting protocolsasBGP, OSPFand EIGRP.
 ConfiguringDHCP andotheradvancedfeatures.
 Configurationof VLANs,VTPsonCiscoandDlinkswitches.
 Configurationof Trunks.
 Knowledgeof configuringroute mapstomanipulate traffic.
 Configurationof CiscoHSRPinroutersto provide redundancy.

2. Email id: partha.pratim.phukon@gmail.com Tel No: +91-9618672234 Page2
 Knowledgeonadministrationof HPtoolssuchas NNM, HPSMand NAS.
 Configurationof Policybasedrouting.
Tools:
 Summarizingthe reportsof Toolsperformance sendsbyourL1 Team & takesappropriate actionincase to fix the
issue.
 Adding,deletingandmodifyingthe devicesinrespective Tools.
 Takinga weeklyreportfromNNM,OVPIforall the links& analyzingthe rootcause for the repeatedissue &taking
actionto isolate itcompletely.
 Takingweekly&MonthlyreportfromHPSM to analyze the performance of L1’sdependinguponthe ticketsthey
handled.
 Ensuringthe Weeklybackupof all the locationsdone byHPNASis perfect.
 Managing the account credentialstoall the teaminall the varioustools.
Digital Cable Broadband Pvt. Ltd.- NetworkEngineer Oct 2008 to Aug 2010
Responsibilities:
 ConfigurationandMaintenance of MIKROTIKandCISCORoutersandswitchesforbandwidthdistribution purpose
which comprises of AAA service and responsible to maintain the maximum uptime.
 ConfigurationandMaintenance of CatalystSwitchessuchas1900, 2900 series
 Implementationof VLAN.
 Maintenance of computersandprovidingendtoendsupporttothe customers.
 Providingremote desktopservicestoclients.
Achievements / Outcome:
 As recommended,successfullyimplementedvlanwithspanningtree toavoiddisruptionof services.
ACADEMIC QUALIFICATIONS
Course University/ Board Institute Year %
B.E. (Electronics and
Communication)
Anna University SNCET, Tirupattur 2008 74.00
DIPLOMA (Electrical and
Electronics)
D.O.T.E, Chennai Muthiah Polytechnic 2005 85.62
XII CBSE Kendriya Vidyalaya Tuli,Nagaland 2002 56.60
X CBSE Kendriya Vidyalaya Tuli,Nagaland 2000 67.80
Additional Information
 Technical Certifications:CCNA, CCNPRoute
 Languagesknown:English,Hindi,Assamese,Bengali,Nagamese.
 Marital Status:Single.
 Date of Birth:01/03/1985