Emotional Intelligence

Emotional Intelligence
EMOTIONAL INTELLIGENCE
`ABSTRACT
"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and
our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions.
Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional
Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence
are Self awareness, self regulation, motivation, Empathy, social skill. People with high self–awareness are also able...show more content...
People with high self–awareness are also able to speak accurately and openly–although not necessarily effusively or confessionally–about their
emotions and the impact they have on their work. Those people can also be recognized by their performance reviews and the self–confidence.
SELF–REGULATION
Self–regulation, which is like an ongoing inner conversation, is the component of emotional intelligence that frees us from being prisoners of our
feelings. Self–regulation matters so much for leaders in such a way that people who are in control of their feelings and impulses are able to create an
environment of trust and fairness. In such an environment, politics and infighting are sharply reduced and productivity is high
Self–regulation is important for competitive reasons. When a new program is announced, these people don't panic; instead, they are able to suspend
judgment, seek out information, and listen to the executives as they explain the new program. The signs of emotional self–regulation, therefore, are
easy to see: a propensity for reflection and thoughtfulness; comfort with ambiguity and change; and integrity–an ability to say no to impulsive urges.
MOTIVATION
If there is one
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Essay on Emotional Inteligence
An increasing percent of the population begins to know the idea of emotional intelligence. This concept was firstly developed by two American
university professors, John Mayer and Peter Salovey (1990) and they concluded that, people with high emotional quotient are supposed to learn more
quickly due to their abilities. Another psycologist named Daniel Goleman (1995) extended the theory and also made it well–known. In his articles and
books, he argued that people with high emotional quotient do better than those with low emotional quotient. In this essay, it will be argued that high
emotional intelligence can influence work performance positively to a relatively high extent. Both benefits and limitations of a high level of EI in the
...show more content...
Furthermore, they can distinguish their own emotional strengths and weaknesses, therefore in order to improve they can develop the strengths and
avoid the weaknesses during work. Emotional self–awareness was proved to be critical in financial planners' job (Goleman, 1998). For instance, the
communication between a financial planner and his customer can be delicate and complicated. The reason is that they deal with difficult problems like
money or even mortality when they talk about life insurance. Therefore it is very beneficial if financial planners know their own emotions and can also
manage them to react better to the customer's words.
Another relevant aspect of emotional intelligence is emotional self–control and it means one can avoid stresses and other troublesome feelings. This is
very helpful for those who work in stressful places or deal with unfriendly people. An example would be that the small business owners with a high
level of emotional control over both themselves and their lives' events are not so easy to become distressed or angry or to quit when facing difficult
situations (Rahim & Psenicka, 1996). Better performers among counsellors and psychotherapists are more likely to react calmly to patients' aggressive
behaviours (Boyatzis & Burrus, 1995). The store managers who can remain less affected by the job

Emotional Intelligence and Self Awareness Essay
INTRODUCTION
In a dynamic economic where change seems very pivotal as we move into the twenty–first century. Acquiring self–development and being self–aware as
a manager is very essential in the business environment in order to stand out of a large crowd also gaining competitive advantage in the work place,
one needs to continuously develop new learnings in becoming a "knowledge worker" in his or her organisation (Telford, 2006). The higher the level
of education of a manager the better the salary he receives .it is very vital at this point to examine the usefulness of self–awareness and self
–development and how it adds value to an organisations success also how it creates competitive advantage for an effective manager in the business
...show more content...
Self–awareness practice theoretically takes an individual beyond his or her present context; by reflecting on their performance they gain a greater
influence towards the nature of present experience. Self–analysis is very emancipatory because it contributes to the development of person knowledge
(dekeyster et al, 2008). Self–awareness has three components that stand useful for an effective manager which are
ComponentExplanation
Emotional awareness
Self–assessment
Self confidence
THE IMPORTANTCE OF SELF AWARENESS TO MANAGERIAL EFFECTIVENESS OF A MANAGER
In becoming an effective manager for my future career self–awareness wound enhance my ability to identify myself constantly in order to manage
myself and order individual in the organisation, it we help me identify area of success and areas of growth in knowing my strength and weakness that
seeks for improvement as a manager it will help me to be more effective in performing my job as a manager, self–analysis will aid me as a manage in
decision process in knowing where am heading to and why in order to achieve my goals; self–awareness gives me effective possibilities for
understanding my own emotional dynamics. This awareness also helps me to oversee group emotions in working in team and directly stirring up their
productivity (Baldwin et al 2008).
WHAT IS CONTINOUS SELF DEVELOPMENT?

According Kasapi and Mihiotis, (2013, p. 15), the term emotional intelligence entails the flexibility to feel and understand alternative people in social
situations in order to detect the nuances of emotional reactions and utilize such data to influence others through emotional regulation and management.
Emotional intelligence can impact on effective personal by making an individual to fully understand himself or herself. This is so because when an
individual develops self–awareness, he or she will be able to control her emotions in any given situations. A person will also recognise how his or her
emotions and deeds can affect the individuals close to him or her. Therefore, this entails us that a person will be mindful when reacting to things...show
more content...
This entails us that through social awareness, a person will be able to realize the sentiments of other people and be able to sense their opinions.
Similarly, emotional intelligence can also improve the work routine of a person who has slight reasoning skills through the excellence of social
affiliations. Therefore, this entails that when work performance is not achieved through cognitive intelligence, it can be achieved through emotional
Intelligence by means of numerous equivalent mechanisms, like good relations with fellow workers, managers and support staff (Wisker and Poulis,
2015). Similarly, Tomer (2003), states that when a person is emotionally intelligent, he or she becomes more result–oriented when perusing his or her
duties and he or she may set the goals which are more challenging for himself or herself. They further seek for specific information concerning the way
their performance be improved within their working environment.
Additionally, emotional intelligence can make an impact on effective personal by making an individual to communicate clearly in relationships as
well as handling or resolving conflicts in a very effective way. Therefore, emotional intelligence is very helpful when handling relationships
(Bradberry and Greaves cited in Kasapi and Mihiotis, 2013). Similarly, a person with emotional intelligence will be able to handle the people who are
more problematic and will be able to resolve the differences that may occur in their working environment

DEVELOPMENT OF EI
The development of Emotional Intelligence requires a recognition of one's own strengths and limitations, an exploration of how current decisions are
framed through beliefs and prior experiences, and the actualisation of potential by using the greater self knowledge gained. However, in a report by the
Institute of Management (2002) research showed that the quality of leadership in the workplace was poor. Further, the research reinforces a positive
relationship between financial turnover and the priority given to leadership development (Institute of Management, 2002). Fifty–five percent of those
questioned gave the characteristic of being inspiring as the most important attribute of leadership, but only eleven percent say...show more content...
Leadership's underlying constructs are inspiration and individualised consideration, entailing shifts in the beliefs, needs and values of the followers
(Fiedler, 1996). The transforming leaders' behaviours emanate from deeply held beliefs and values, such as justice and integrity (Fiedler, 1996).
Fiedler (1996) argues that past research into leadership has been focused on traits and abilities, and that the most important lesson over the past forty
years is that the leadership of groups and organisations is a highly complex interaction between the individual and the social and task environment.
Therefore, it could be argued that Leadership research has overlooked Leadership being a social process. How well the leader's particular style,
abilities, and background contribute to performance is largely contingent on the control and influence the leadership situation provides. As Feidler
(1996) states, if leadership was easy to understand, we would have all the answers long before now. The leadership processes are highly complex.
This principle still has to be translated into practice. Fiedler (1996) goes on to say "we cannot make leaders more intelligent or more creative, but we
can design situations that allow leaders to utilise their intellectual abilities, expertise and experience more effectively. In this highly competitive age,
this is likely to be of considerable practical importance." Nevertheless, as Goleman (2000) argues, effective leadership still

Emotional Intelligence Self-Assessment Essay
Emotional intelligence, or EI, has begun to make head way in the nursing world in its tie to leadership. Nurses are people, so they experience emotion
just like every other person. Their work is stressful and trying, it provokes emotion due to the environment and situations at hand. The ability to
recognize one's own emotions, along with those that present in others is an important skill (Morrison, 2008). Being able to recognize emotions makes
it easier to manage our lives and our relationship with others. These are the aspects that make a person competent enough to say that they have
emotional intelligence. Supporters of emotional intelligence believe that EI may be more valuable in determining a good leader than intellectual...show
more content...
I do not enjoy making others unhappy or uncomfortable, so I can gauge my emotion to make them at ease. The drive to develop a greater sense of my
internal state can help me to better develop my self–awareness. Self–regulation is an area I thrive in, as long as I am practicing self–awareness.
Self–regulation is the management of one's internal states, urges, and assets. Self–regulation can be broken down into trustworthiness, integrity,
comfort with ambiguity, and openness to change (Sadri, 2012). As mentioned before I am able to recognize the way that my mood affects other
people. This allows me to control my emotions and bring them to a level that is more suitable for the situation. In the past, I have struggled with
consistently being able to take full responsibility for my personal performance; yet, I have made it a priority to internalize the fact that I make
mistakes and I cannot blame those mistakes on another person. I value the ability to be an open and honest person, which is the kind of person who
does not try to blame other for their own shortcomings. In order to be emotional intelligent, you need to be open to the idea of working on yourself and
changing the aspects that are inappropriate (Faguy, 2012). This is needed in the nursing profession because the patients and environment are
fast–paced and ever–changing. A nurse has to be able to think on her feet. This is the broad spectrum that self–regulation requires from a person;
therefore, it

Emotional Intelligence And Self Awareness Essay
Introduction
Emotional intelligence is conceptualized as a person's ability to overcome stress, communicate effectively, understand others, cope with challenges, and
solve conflicts by identifying, using, understanding, and managing their emotions positively (Gines, 2015). Emotional intelligence allows individuals
to understand others, without necessarily talking to them. This understanding is vital since it influences the way we relate with other people. Emotional
intelligence can be defined using four components which include self–awareness, self–management, social awareness, and relationship management
(Segal, Smith, & Shubin, 2016). The essay focuses on these four components and the skills that help in building emotional intelligence.
Components of Emotional Intelligence
Self–awareness involves the ability to understand and evaluate your own emotions through reflection, self–comparisons and feedback from others
(Steiner, 2014). Self–awareness aims at enhancing self–knowledge, behavioral, and emotional improvements, and accommodating weaknesses (Steiner,
2014). It allows individuals to understand how they think, behave, and respond to situations that they encounter. To achieve this, feedback from other
people is required. People who are self–aware are self–driven, resourceful, eager to learn, self–motivated, and problem–solvers. They also portray
independence of self–concept (Steiner, 2014). Self–awareness helps an individual to practice effective self–management.
An

Self-Assessment of Emotional Intelligence Essay
Emotional Intelligence
Emotional intelligence is an important characteristic in becoming a good leader. "Emotional intelligence is the ability to manage oneself and one's
relationships in mature and constructive ways" (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need
to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that
can emotionally connect to employees to obtain the organization's goal. "Leaders have always played a primordial emotional role. No doubt
humankind's original leaders–whether tribal chieftains or shamanesses–earned their place in large part because their leadership was...show more
content...
Emotional intelligence also entails me understanding strengths and weaknesses are when it comes to dealing with individuals and becoming an
effective leader. If I do not take the time to do this, I can get trapped in trivial issues and forget what is important and eventually forget my emotional
intelligence. This can hurt my work relationships and I will no longer enjoy my job.
Effective social skills are another aspect of emotional intelligence that I must acquire. Obtaining effective and efficient social skills will enable me
to build long lasting relationships within my personal and professional lives. Building strong relationships will lead to establishing trust. Trust is one
of the most significant aspects of emotional intelligence. When trust is absent, much time and exertion is spent on issues that are unproductive.
Productivity will also decline when an employee does not feel he or she can trust his or her leader. In addition, when an employee does not trust his or
her leader, he or she will be less creative and will not want to express his or her ideas. "The greater a leader's skill at transmitting emotions, the more
forcefully the emotions will spread. Such transmission does not depend on theatrics, of course, since people place close attention to a leader, even
subtle expressions of emotion can have great impact" (Goleman, et. al, 2002, para. 3). As

Emotional Intelligence by Daniel Goleman Essay
Emotional Intelligence by Daniel Goleman
In the book Emotional Intelligence by Daniel Goleman, the central thesis that he tries to point out is that emotional intelligence may be more important
than I.Q. in determining a person's well being and success in life. At first I didn't know what Goleman was talking about when he said emotional
intelligence, but after reading the book I have to say that I agree completely with Goleman. One reason for my acceptance of Goleman's theory is that
academic intelligence has little to do with emotional life. To me, emotions can be just as intelligent as your I.Q. In this essay I hope to provide
sufficient evidence to show why I agree with Goleman's thesis on emotional intelligence.
The...show more content...
Goleman states, "Emotional aptitude is a meta ability, determining how well we can use whatever other skills we have, including raw intellect." People
that have high emotional intelligence are more likely to be satisfied and effective in their lives. Others who have trouble with this cannot manage
themselves so their ability for successful work and clear thought are altered.
In contrast to this, you can say that I.Q. is better than emotional intelligence. Having a high I.Q. does offer a lot of benefits. Goleman states that people
with a high I.Q. are ambitious, productive, and uneasy with sexual and sensual experience. That high I.Q. people are the caricature of the intellectual,
adept in the realm of mind but inept in the personal world. And all of this is just for the men. Goleman states, "The profiles differ slightly for men and
women." High I.Q. women have intellectual confidence, are fluent in expressing their thoughts and have a wide range of intellectual and aesthetic
interests. Goleman also does point out that these are extremes and that everyone mixes I.Q. and emotional intelligence in varying degrees. But this
does give us an instructive look at what each of these dimensions adds to a person's qualities.
In the book, Emotional Intelligence, Goleman talks about two psychologists (Sternberg and Salovey) who have taken a wider view on intelligence and
give terms of what they think it takes to lead a successful life. They mention five

Emotional Intelligence Self Assessment Essay
After answering the Emotional Intelligence Questionnaire, I received a score of 128.4 out of 150 points. On the feedback from each question I
noticed that I received higher scores on self–awareness, self–regulation, self–motivation, and social–skills. I also noticed that I received a low score on
some self–regulation and social–skills questions. I feel that in between self–regulation and social–skills I still have work to do. I am not so good at
managing my impulses when I am upset; I am currently working on it. On Lesson 4.5 I took into consideration, in my opinion the healthier way to
handle anger, the calming down when I feel angry or very upset about someone or a particular situation. It is very clear to me that I have difficulty with
conflict

WhatВґs Emotional Intelligence? Essay
Formally, Emotional Intelligence, commonly abbreviated as EI is defined as the capacity to reason of and about emotion so as to enhance reasoning or
rather thinking. It is also defined as the capability of an individual to recognize and understand the meaning of emotions, their relations and use this
information to reason critically and solve problems based on these emotions (Dann 78). The first Emotional Intelligence theory was initially developed
by early psychologists back in the 1970s and 80s. This study was advanced and has been advancing over the past years. It has become very important
in organizational development and developing people in the process. This is because the Emotional Intelligence or rather Emotional Quotient...show
more content...
A person with a higher EI will be a better performer compared to another with a lower EI. Employers and other managers should always ensure
that they conduct regular experiments of their employees so as to know which positions and management roles to assign each one of them
depending on their EI scores. It comes in handy especially where the objectives and goals of a particular company depend on the interpersonal
skills. Tem playing is key to the success of each and every business. Working together makes work easier and more effective. For this reason,
employees that score higher in EI tests should be placed in charge of the others. They should be the one to present Presentations effectively as well
as make important decisions in the firm. These people are more proactive and much focused. Since EI can be improved as earlier stated, managers
should always come up with new techniques of improving the EI of their workers. This will make them more productive individually as well as team
players of the company. EI is also very important since it also affects relationships, mental and physical health. Higher EI levels reduces stress in
individuals, assist them in

Emotional Intelligence (EI) Theory Essay
Emotional Intelligence (EI) has been one of the popular concepts nowadays. However, the EI conceptualization varied between researchers, resulting in
distinct types of EI theory proposed. These theories differ in the conceptualization of EI and its measurement instrument. The ability theory proposed
by Mayer and Salovey (1997) suggests that EI consists of the ability to appraise and express, regulate and utilize emotion. It proposed four constructs
that characterize all the abilities that could add to an individual's EI. These building blocks are in a chain of command, in which, every level integrate
with one another and constructed the competence of the earlier competence. Another perspective on EI is the mixed model EI theory. The...show more
content...
Many studies have been done to evaluate the link between leaders and EI. For instance, study done by Mandell and Pherwani (2003) and Gardner and
Stough (2002) showed that the leaders' EI highly correlated with the transformational leadership style. Additionally, in a qualitative reviews on 78
peer–reviewed journals and 21 book chapters from 1990 to 2007 by Gooty, Connelly, Griffith, and Gupta (2010), it is found that EI have an effects on
leaders and their employees. This study found that leaders positive outlook could result in positive team outcomes, while negative outlook might
hindered the team effectiveness.
Many other researchers believed there are some links between EI and leadership (Boyatzis, Good, & Massa, 2012; Sadri, Weber, & Gentry, 2011;
Smollan & Parry, 2011; Thiel, Connelly, & Griffith, 2012; Zineldin & Hytter, 2011). In fact, the Emotional and Social Competence Inventory has
been used to measures the effectiveness of leaders, and is considered as an instrument in evaluation and development of good leaders (Howells, 2007).
Hence, it could be concluded that EI is a significant factor in a leader. Leader could manage employees and handle workplace problems efficiently
with their emotional capabilities. Realizing the importance of EI in leaders, researchers suggested that EI

Essay on Emotional Intelligence
Abstract
Emotional intelligence has been coined by many theorists and had been the subject of much literature, controversy, and scrutiny. Emotional intelligence
is defined as "a set of competencies that distinguishes how people manage feelings and interactions with others. It is the ability to identify one's own
emotions, as well as those of one's co–workers or employees" (Goleman, Boyatzis, & McKee, in Pierce & Newstrom (Eds.), 2008, p. 180). The author
will review the definition and attributes of a successful, emotionally intelligent, morally competent leader. Comparisons will be made between leaders
which demonstrate emotional intelligence to those which are void of moral intelligence. The conclusion is that leaders who act with high...show more
content...
It is this recognition of meaning, love, compassion, self–esteem, and connection that ties in with the theory of emotional intelligence or the ability to be
self aware. Not only do effective leader need to possess emotional intelligence they must also be resonant leaders. Resonant leaders are described by
Goleman, Boyatzis, and McKee (2008) as being attuned to people's feeling and help to move themselves and the group into a positive direction.
According to Kouzes and Posner (2007), true leaders "tap into people's hearts and minds, not merely their hands and wallets" (p.174). An emotionally
intelligent leader can make work more meaningful for their constituents by connecting with them on an emotional level which creates a more nurturing
and supportive work environment. (Goleman, Boyatzis, & McKee, 2008). According to Dr. Deepak Chopra in his interview with
Knowledge@Wharton, "people resonate to people who connect to them emotionally." These are the deep, profound relationships that result in
organization effectiveness and success and each successful leader has captured some aspect of being emotionally intelligent and resonant. Examples
include Gary O'Hagen, Colleen Barrett, and Lynda Barness.
Effective Leaders
Gary O'Hagen Lennick and Kiel (2005) discus the morally and emotionally attached

Emotional Intelligence Essay
MINISTRY OF EDUCATION AND SCIENCE, YOUTH AND SPORTS OF UKRAINE TERNOPIL NATIONAL ECONOMIC UNIVERSITY
UKRAINIAN–DUTCH FACULTY OF ECONOMICS AND MANAGEMENT
Course Paper:
Emotional Intelligence and Nonverbal Communication
Done by: Nazar Diachun Supervised by:
N.V. Batryn
Ternopil – 2011
TABLE OF CONTENTS
Introduction ...................................................................................................................................................3
PART 1. WHAT ISEMOTIONAL INTELLIGENCE............................................................................4
1.1. The Four Branch Model of Emotional...show more content...
A clear and scientifically useful definition of emotional intelligence, however, is recognizeable because it takes the termsemotion and intelligence
seriously. That is, the meaning of emotional intelligence has something specific to do with the intelligent intersection of the emotions and thoughts. For
example:Emotional intelligence represents an ability to validly reason with emotions and to use emotions to enhance thought.A more formal define EI
as the capacity to reason about emotions, and of emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and
generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote
emotional and intellectual growth. Here is another definition: Emotional intelligence refers to an ability to recognize the meanings of emotion and their
relationships, and to reason and problem–solve on the basis of them. Emotional intelligence is involved in the capacity to perceive emotions, assimilate
emotion–related feelings, understand the information of those emotions, and manage them. Emotion refers to a feeling state (including physiological

responses and cognitions) that conveys information about relationships. For example, happiness is a feeling state that also conveys information about
relationships –– typically, that one would like to join

History Two psychologists, John Mayer and Peter Salovey, first introduced the concept of "emotional intelligence", or EI, in a journal article in 1990
(Goleman, 2005). It was then popularized in 1995, with the book Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman.
Goleman posited that EI is as important, if not more important, than IQ in terms of success in academics, business, and interpersonal relationships
(2005). Although the phrase was new to English vernacular, the concept of EI is not a modern idea to human philosophizing. The Greek philosopher,
Plato, wrote of sophrosyne, "the care and intelligence in conducting one's life; a tempered balance and wisdom" (Goleman, 2005, p 56). His student,
Aristotle, often challenged his readers to live out their emotional lives with purposeful intelligence, writing, "Anyone can become angry– that is easy.
But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way– that is not easy" (Goleman
2005). This concept embraces the essence and the difficulty of living a life rich with emotional intelligence.
Fundamental Concepts of EI Several years after their original article featuring EI, Mayer and Salovey honed their definition of the phrase to the
following:
Emotional intelligence involves the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when
they facilitate thought; the ability to

Developing Emotional Intelligence (EI) Essay
This paper defined Emotional Quotient (EQ) and Emotional Intelligence (EI) and differentiated between the two terms often used interchangeably in
papers to be synonymous for emotional intelligence. Businesses benefited greatly when employees utilized soft skills such as emotional intelligence,
displayed a positive disposition and were able to work in healthier, more productive work environments. These competences were developed through
self–awareness, self–management, social awareness and social–relationship management. The four elements were described in the Competency Based
model by Daniel Goleman and Richard Boyatzis. Not all employees exhibited the same level or maturity of emotional Intelligence. Identification,
development and...show more content...
Those with interpersonal intelligence are more cued into other's emotions and respond appropriately to their well–being. Elizabeth Guss described the
hallmark of emotional intelligent people as those that others want to be around because they present positive interaction and make others feel good to
be around them (Guss, 2005).
This paper will define and differentiate between the terms Emotional Quotient (EQ) and Emotional Intelligence (EI) and touch on the importance of
having these skillsets.
The focus will allow one to build skillsets for increased emotional awareness by identifying the emotional impact stress has on one's health as well as
the health of others, by balancing our emotions, better communication will result and aid in conflict resolution. The attributes in the Competency
based model by Daniel Goleman and Richard Boyatzis will be explained. Five key skills will be identified and defined for developing emotional
intelligence. Last, the benefits of increased productivity as a result of having employees with good EQ skill sets.
Review of the Literature
EQ versus EI
The two terms, Emotional Quotient and Emotional Intelligence have inaccurately become synonymous for emotional intelligence and used
interchangeably. The distinction between them is Emotional Intelligence (EI) is innate or inborn potential and Emotional Quotient (EQ) is the
measurement of the behavior. Babies are born with socialization and are receptive to "emotional sensitivity,

Emotional Intelligence Essay
In our everyday lives, we are constantly interacting with other individuals. These interactions have an effect on our emotions. We have to learn how to
identify and deal with these emotions because they have a direct effect on how we deal with issues at work. Individuals can work their way through
this process by becoming aware of the importance of emotional intelligence.
Emotional intelligence is sometimes referred to as EI or EQ. In their article, Colfax, Rivera & Perez (2010) stated that "Regardless though of how it is
referred to, emotional intelligence (EQ) is concerned with understanding oneself and others, relating to people, and adapting to and coping with the
immediate surroundings to be more successful in dealing with...show more content...
Secondly, employees can train employees on the benefits of utilizing emotional intelligence as a tool to recognize when challenging situations arise.
According to Badea & Pana` (2010), "Leaders with increased EQ know how to detect signs of increased anxiety, to determine the stimuli to calm the
anxiety arising in the team and to direct others towards an optimistic and enthusiastic state that facilitates solving with the maximum yield various
difficult problems" (pg 72). Companies can also use emotional intelligence to help employees who are emotionally driven. I started a new job about
three weeks ago and have a direct report who constantly acts on her emotions. She doesn't take the time to think through a process because she gets in a
panic mode and wants to make immediate decisions. Because the decisions are emotionally based, she tends to make incorrect choices. This employee
would definitely benefit from emotionally intelligence training so that she can recognize when she gets into an emotional state of mind. There are
several purposes that emotional intelligence serves. GM is a company which has benefitted from understanding the relationship between emotional
intelligence and its' effect on the work environment. GM hired employees for its' new facility but nothing was getting accomplished because the
workers were not getting along and nothing was being accomplished.

What is Emotional Intelligence: Emotional Intelligence, or EI, is defined as the ability or capacity to perceive, assess, and manage the emotions of
one's self, and of others.пїЅ Arriving at the Emotional Quotient is the standard means of measuring the Emotional Intelligence of an individual. | The
importance of EQ in the workplace: In recent times behavioral scientists around the world have arrived at the conclusion that IQ alone is not the
primary factor that leads to better performing managers and workers. The role of EQ in determining the performance of individualпїЅs at the
workplace is now widely recognized and well understood. People with more emotional intelligence have been found to be better leaders and workers,
bettering their...show more content...
You are a person who knows and expresses his/her feelings well, thinks independently and has a positive outlook toward life, all of which help you
achieve what you want to achieve. You know how to cope with stress thanks to which you are able to handle tasks that are stressful, anxiety–provoking
and even dangerous, without losing control. You are optimistic, cheerful and well–motivated, so, not only do you enjoy your life and your work, you
also promote positive feelings in those around you. | | Below is a break–up of the component scores that went towards making up your overall EQ
score. Analyzing your component scores can help you understand which parts of your emotional intelligence are strong or weak. |
| | | 1 . Stress Management: This component of EQ pertains to ability to deal with emotions in such a way that it works for us and not against us. Your
Stress Management EQ score is 64 out of 100, which is considered пїЅAbove average пїЅ. The factors that contribute towards Stress Management EQ
are:
Stress Tolerance: It is the ability to effectively and constructively manage emotions.
Impulse Control: It is the ability to effectively and constructively control emotions.
A high score on the Stress Management factor does not imply that you have scored high on each of its sub–factors.
You are able to withstand and effectively cope with stress without losing control. You are

Emotional Intelligence ( Eq ) Essay
Once the emotions are created, are transferred to the front region of the brain where however cannot be stopped, the communication between two areas
of the brain is very tight and the goal is to produce an appropriate response to some situation.
However due to the intensity of some emotions, sometime the rational and logic thinking is inhibited.
Emotional intelligence requires effective communication between the rational and emotional centers of the brain.
When emotional intelligence was first discovered, it served as the missing link in a peculiar finding: people with the highest levels of intelligence (IQ)
outperform those with average IQs just 20 percent of the time, while people with average IQs outperform those with high IQs 70 percent of the time.
This unexpected result raised several questions marks about what was assumed to be the most important factor for success: IQ.
Scientists realized there must be another variable that explained success above and beyond one's IQ, and years of research and countless studies
pointed to emotional intelligence (EQ) as the critical factor.
Several research and examples are available in literature, where it was demonstrated that the most successful people in in the world are actually the one
with the highest Emotional Quotient.
In EQ there are three main aspects: Self–Awareness
Self–awareness is the ability to accurately perceive your own emotions in the moment and understand your reactions across situations.
Self–awareness includes

Emotional Intelligence

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