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Nicole Freedman. Director,Boston Bikes
Nicole Freedman. Director, Boston Bikes 
For the first time in 4 years, I was able to get downtown again. was able to experience downtown again. It’s helped with my depression and anxiety. It’s been a lifesaver, a dream. 
Juliette
Nicole Freedman. Director, Boston Bikes 
Hubway 
4 Municipalities 
2.3 M trips 
13,000 members 
140 stations 1300 bikes
Nicole Freedman. Director, Boston Bikes 
Bike Share is a Tool for Social Change
Nicole Freedman. Director, Boston Bikes 
1/3 too young, old or poor to drive 
Real Impacts 
transportation costs higher percent of income 
Public transit weakest in low-income neighborhoods 
money-poor are most time-poor
Nicole Freedman. Director, Boston Bikes 
Time & Money Impacts 
Fast Cheap Reliable
Nicole Freedman. Director,Boston Bikes
Nicole Freedman. Director, Boston Bikes 
Demographics
Nicole Freedman. Director, Boston Bikes 
You need to do something about equity… 
But you are going to FAIL!
Nicole Freedman. Director, Boston Bikes 
All the reasons you will FAIL 
Low Income People Don’t have Credit Cards 
Low Income residents don’t have internet access 
There are no stations nearby 
It’s too dangerous to ride in low income neighborhoods 
Cycling is not part of the culture 
How will it 
be funded?
Nicole Freedman. Director, Boston Bikes 
Just Start Already! 
1.Majority DO have credit/debit cards. 
2.Majority DO have access/familiarity with internet. 
3.People everywhere are interested in cycling. 
Guiding Principle
Nicole Freedman. Director, Boston Bikes 
Subsidized Memberships
Nicole Freedman. Director, Boston Bikes 
Bike Network Plan 
Prescribe a Bike
Nicole Freedman. Director,Boston Bikes
Nicole Freedman. Director, Boston Bikes 
Sam told me about the program. It is my first day off of work in 14 days and this is the first think I am doing. 
Dave and Sam
Nicole Freedman. Director, Boston Bikes 
The Numbers 
Memberships Sold 
1481 Total sold to date 
778 Total sold 2014 
31 Prescribe-a-bike 
18% % Boston members that are 
subsidized 
Pessimists, You Lose! 
92% Paid with personal cc 
80% Activated memberships 
49% Renewal Rate (vs 57% full pay) 
0 Significant difference trips by 
subsidized vs full pay
Nicole Freedman. Director, Boston Bikes 
64% are on Public Assistance 
83% 
14% 
2% 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
HH Income Subsidized Members 
Income
Nicole Freedman. Director, Boston Bikes 
47% 
83% 
53% 
17% 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
Subsidized Hubway 
All Hubway 
Hubway Members by Ethnicity 
Non-White 
White 
Ethnicity
Nicole Freedman. Director, Boston Bikes 
Gender 
Gender, 0 
Women, 52% 
Men, 
48% 
Subsidized Members by Gender 
Women Outnumber 
Men
Nicole Freedman. Director, Boston Bikes 
-80 
-60 
-40 
-20 
0 
20 
40 
60 
80 
100 
Wash/ Lenox 
South Bay Plaza 
Dudley Square 
Boylston /Wash 
Allston Green 
Egleston 
Dudley Common 
Packard's Corner 
Roxbury Crossing 
B.U. Central - 
Andrew Station 
Charlestown 
BMC 
Ruggles 
Tremont/Berkeley 
Boylston / Mass Ave 
Gov Ctr 
Washington/Waltham 
Christian Science Plaza 
Chinatown 
Union Square 
Green St T 
Agganis Arena 
Tremont St / West St 
Columbu/Mass 
New Balance 
JP Monument 
Charlestown 
Upham's Corner 
COF 
Faneuil Hall 
JFK / UMASS 
Hayes Sq 
JP Centre 
Brigham Cir 
Kenmore Sq 
Umass 
E. Cottag 
Spaulding 
Back Bay Station 
Jackson Square T 
BIDMC 
Yawkey Way 
BPL 
Innovation Lab 
Brighton Mill 
Boylston/Fairfield 
Buswell Park 
NEU 
Hyde Square 
Prudential Center 
Washington/ Rutland 
111 Western Ave. 
Charles/Beacon 
South Station 
West Broadway 
Beacon St / Mass Ave 
Fan Pier 
Longwood Ave 
South Boston Library 
BCEC 
Longwood / Binney 
Newbury/Hereford 
Tremont/ W Newton 
Broadway T 
219 Western 
Lewis Wharf 
Esplanade 
Milk/India 
Aquarium 
Landmark Centre 
Overland/Brookline 
Seaport Square 
Boylston/Berkeley 
HMS 
Charles Circle 
Cross /Hanover 
Seaport Hotel 
Boylston/ Arlington 
TD Garden 
Congress / Sleeper 
Post Office SquareSq 
Rowes Wharf 
Franklin / Arch 
Station Rank: Subsidized vs Non Subsidized
Nicole Freedman. Director, Boston Bikes 
“Hubway keeps me active” 
Mahmoud
Nicole Freedman. Director, Boston Bikes 
Just Start Already!! 
Bike Share is a Powerful Tool 
Cheap, reliable, fast transportation 
Improves health 
Restores dignity
Nicole Freedman. Director,Boston Bikes 
NICOLE FREEDMAN 
DIRECTOR, BOSTON BIKES 
CITY OF BOSTON 
(617)918-4456 
NICOLE.FREEDMAN@BOSTON.GOV 
WWW.CITYOFBOSTON.GOV/BIKES

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Equity in Bike Share: Practical Methods for Addressing Equity and Measuring Outcomes

  • 2. Nicole Freedman. Director, Boston Bikes For the first time in 4 years, I was able to get downtown again. was able to experience downtown again. It’s helped with my depression and anxiety. It’s been a lifesaver, a dream. Juliette
  • 3. Nicole Freedman. Director, Boston Bikes Hubway 4 Municipalities 2.3 M trips 13,000 members 140 stations 1300 bikes
  • 4. Nicole Freedman. Director, Boston Bikes Bike Share is a Tool for Social Change
  • 5. Nicole Freedman. Director, Boston Bikes 1/3 too young, old or poor to drive Real Impacts transportation costs higher percent of income Public transit weakest in low-income neighborhoods money-poor are most time-poor
  • 6. Nicole Freedman. Director, Boston Bikes Time & Money Impacts Fast Cheap Reliable
  • 8. Nicole Freedman. Director, Boston Bikes Demographics
  • 9. Nicole Freedman. Director, Boston Bikes You need to do something about equity… But you are going to FAIL!
  • 10. Nicole Freedman. Director, Boston Bikes All the reasons you will FAIL Low Income People Don’t have Credit Cards Low Income residents don’t have internet access There are no stations nearby It’s too dangerous to ride in low income neighborhoods Cycling is not part of the culture How will it be funded?
  • 11. Nicole Freedman. Director, Boston Bikes Just Start Already! 1.Majority DO have credit/debit cards. 2.Majority DO have access/familiarity with internet. 3.People everywhere are interested in cycling. Guiding Principle
  • 12. Nicole Freedman. Director, Boston Bikes Subsidized Memberships
  • 13. Nicole Freedman. Director, Boston Bikes Bike Network Plan Prescribe a Bike
  • 15. Nicole Freedman. Director, Boston Bikes Sam told me about the program. It is my first day off of work in 14 days and this is the first think I am doing. Dave and Sam
  • 16. Nicole Freedman. Director, Boston Bikes The Numbers Memberships Sold 1481 Total sold to date 778 Total sold 2014 31 Prescribe-a-bike 18% % Boston members that are subsidized Pessimists, You Lose! 92% Paid with personal cc 80% Activated memberships 49% Renewal Rate (vs 57% full pay) 0 Significant difference trips by subsidized vs full pay
  • 17. Nicole Freedman. Director, Boston Bikes 64% are on Public Assistance 83% 14% 2% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% HH Income Subsidized Members Income
  • 18. Nicole Freedman. Director, Boston Bikes 47% 83% 53% 17% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Subsidized Hubway All Hubway Hubway Members by Ethnicity Non-White White Ethnicity
  • 19. Nicole Freedman. Director, Boston Bikes Gender Gender, 0 Women, 52% Men, 48% Subsidized Members by Gender Women Outnumber Men
  • 20. Nicole Freedman. Director, Boston Bikes -80 -60 -40 -20 0 20 40 60 80 100 Wash/ Lenox South Bay Plaza Dudley Square Boylston /Wash Allston Green Egleston Dudley Common Packard's Corner Roxbury Crossing B.U. Central - Andrew Station Charlestown BMC Ruggles Tremont/Berkeley Boylston / Mass Ave Gov Ctr Washington/Waltham Christian Science Plaza Chinatown Union Square Green St T Agganis Arena Tremont St / West St Columbu/Mass New Balance JP Monument Charlestown Upham's Corner COF Faneuil Hall JFK / UMASS Hayes Sq JP Centre Brigham Cir Kenmore Sq Umass E. Cottag Spaulding Back Bay Station Jackson Square T BIDMC Yawkey Way BPL Innovation Lab Brighton Mill Boylston/Fairfield Buswell Park NEU Hyde Square Prudential Center Washington/ Rutland 111 Western Ave. Charles/Beacon South Station West Broadway Beacon St / Mass Ave Fan Pier Longwood Ave South Boston Library BCEC Longwood / Binney Newbury/Hereford Tremont/ W Newton Broadway T 219 Western Lewis Wharf Esplanade Milk/India Aquarium Landmark Centre Overland/Brookline Seaport Square Boylston/Berkeley HMS Charles Circle Cross /Hanover Seaport Hotel Boylston/ Arlington TD Garden Congress / Sleeper Post Office SquareSq Rowes Wharf Franklin / Arch Station Rank: Subsidized vs Non Subsidized
  • 21. Nicole Freedman. Director, Boston Bikes “Hubway keeps me active” Mahmoud
  • 22. Nicole Freedman. Director, Boston Bikes Just Start Already!! Bike Share is a Powerful Tool Cheap, reliable, fast transportation Improves health Restores dignity
  • 23. Nicole Freedman. Director,Boston Bikes NICOLE FREEDMAN DIRECTOR, BOSTON BIKES CITY OF BOSTON (617)918-4456 NICOLE.FREEDMAN@BOSTON.GOV WWW.CITYOFBOSTON.GOV/BIKES