What gets measured, gets managed! What gets managed can be maintained and improved upon. Auditing ensures that the meetings operate at a consistent high standard.

1. Meeting Auditing Skills
www.optimumfx.com

2. Intent of session
This session will enable you to:
• Effectively audit a meeting to provide good quality feedback to the
meeting owner
• Identify how to use the GROW model in a real life environment

3. Why audit meetings?
• To ensure that meetings operate at a consistently high standard irrespective
of team and shift
• To provide an opportunity for 1-2-1 coaching with your team on key
behaviours that directly affect utilisation
• To get an idea for the level of interaction between the engineering and
operations departments at factory floor level

4. What does good look like?
A good meeting:
• Has clear objectives and a defined purpose
• Specified attendees who attend on time and prepared
• Runs to time
• Is focused on objectives at all times
• Utilises good quality data at all times
• Reviews actions from the previous meeting for effectiveness
• Focus more on “what do we want to do to increase performance” than on “what went wrong
in the last xx time”
• Sets good quality targets for driving performance – and identifies the actions necessary to
achieve these targets

5. Auditing meetings
• The attached sheet provides structure for you
to audit the meeting
• Before the meeting starts:
– Confirm the purpose of the meeting and the
objectives to be met
– Ensure that the team understand why you’re
attending their meeting
• During the meeting:
– Your role is to allow the meeting to run its course
irrespective of the outcome

6. Auditing meetings
Core skills:
• During the meeting: Staying silent!
– Just attending the meeting will change how it runs, the more active you are in the
meeting the more you’ll change how it runs.
• Providing feedback
– If you have feedback for the meeting owner provide it after the meeting has
finished
– Great feedback helps someone have a realisation from which they can improve
performance

7. Good quality feedback
• Great feedback will:
– Embed good behaviour
– Identify one specific area that can be improved, and provide a specific example
for how this could work
– Reinforce good behaviour
• Example feedback:
– This is what I specifically liked about .......list a number of things that you
genuinely like
– In my opinion what you could do even better next time is......................... list a
number of improvement areas
– And finish with an overall positive

8. If you audit meetings
• If you audit meetings:
– You will be able to regularly interact with your teams to support them to
improve performance
– You will create robust processes that can be constantly improved to
deliver real benefit
– You will be able to train up your team to perform at a significantly higher
level
• If you don’t audit meetings:
– Over time meetings will loose their effectiveness and quality meaning
that you are far less likely to achieve sustainable results