This document summarizes a research paper on nurturing internal supply chain integration. The research paper studied the antecedents that foster integration between departments within a company's internal supply chain. It developed hypotheses about factors like top management emphasis, employee incentives, and co-location. The document outlines the research methodology, which used a survey of large New Zealand manufacturers. The results section discusses findings like the effect of line managers encouraging positive attitudes between departments and the need for further study of top management's role in integration. The conclusions suggest line managers and top management efforts can improve integration.

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4. Nurturing Internal
Supply Chain Integration
By :
Dewi Rahayu Ningsih 0910670059
Edwien Candra Kumara 0910670061
Novianingdyah Pramesti 0910671068
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5. INTERNATIONAL
JOURNAL
Title : Nurturing Internal Supply Chain Integration
Author : Chuda Basnet & Joel Wisner
Vol 5. No.1 January 2012, pp 27-44
Journal of Operations and Supply Chain
Management
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6. CONTENT OF
JOURNAL
Introduction
Literature Review
Research Methodology
Analysis and Result
Conclusions
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7. Introduction
A firm’s internal supply chain refers to
the chain of value-creating activities
or functions within the company that
conclude with providing a product or
service to the customer. Integration
of these functions involves holistic
performance of activities across
departmental boundaries. Internal
functional integration improves a
company’s performance, and can lead
Back
to successful external supply chain
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8. Literature Review
A complementary theme of research seeks to identify
the antecedents of integration, with the ultimate goal
of normatively suggesting to management what it
can do to foster integration. Many such suggestions
have been made including changing the culture, job
rotation, increasing knowledge of one another,
incentive schemes, and adjusting top management’s
attitude. Studies empirically connecting these
antecedents to improved internal integration
however, have been quite limited. Antecedents of
integration are discussed below, along with the
accompanying research hypotheses.
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9. Literature Review
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10. Literature Review
Top Management emphasis Line Manager’s
on Integration Encouragement of position
attitudes between departments
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11. Literature Review
Co-Location Joint Accountability
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12. Literature Review
Company-wide consensus
Employee Incentives on strategy
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13. Literature Review
Top Management emphasis on Employee Training Regarding
the Culture Collaboration other department
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14. Literature Review
Informal Entrepise-wide Computer
Interaction System
Back
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15. Research Methodology
1. Research Objective
The goal of this research was to test the various
hypotheses on internal supply chain integration as
presented in the previous section. Since this is a
theory-testing research, a survey-based quantitative
methodology was selected.
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16. Research Methodology
2. The Survey
A mail questionnaire and a postage-free return envelope
were sent to 999 of the largest manufacturing firms in
New Zealand in October 2010. These firms were
identified through a commercial database of businesses,
called KOMPASS. The selected firms were the largest
manufacturers in New Zealand with respect to the
number of employees, the rationale being that the larger
firms were likely to have distinct departments in their
internal supply chains in various stages of integration.
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17. Research Methodology
Back
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18. Analysis and Results
1. Non-response bias test
2. Measurement of Integration Level
3. Hypothesis Testing
4. Statistical Results
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19. Analysis and Results
5. Regression Coefficients
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20. Analysis and Results
6. Multicollinearity
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21. Analysis and Results
7. Residuals
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22. Analysis and Results
8. Multiple Regression with Factor of
Integration
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23. Analysis and Results
9. Multiple Regression with Subgroup
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24. SUMMARY
Back
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25. Conclusions
• Line managers are able to improve
integration by fostering a positive attitude for
other departments.
• An obvious avenue for further study is the
effect of top management efforts on
integration.
• The sample for the survey was drawn from a
database of New Zealand businesses, thus
the results are generalizable only to the
extent that these businesses resemble the
population of all businesses
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26. Thank You
for Your Attention
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