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Learn More about HDI


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A brief overview of just a few of the benefits of being a member of HDI. Learn more on our website:

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Learn More about HDI

  1. 1. WE DEVELOP AND CONNECT THE SMARTEST, SAVVIEST, MOST DYNAMIC PROFESSIONALS IN THE SERVICE AND SUPPORT INDUSTRY.  30 Years as the leading provider of service and support resources.  Your partner in achieving service and support excellence.  Join the cream of the crop. Partner with HDI!
  2. 2. WE’VE GOT YOU COVERED Please, contact your regional account manager for assistance.
  4. 4. ANTENNA BLACKMark Your Calendar!
  5. 5. HDI MEMBERSHIP Top 5 Reasons Service and Support Pros Join HDI  HDI Research  Industry Resources  Networking Opportunities  Local Chapter Network  HDI Connect The HDI membership community connects thousands of passionate professionals, just like you.
  6. 6. HDI LOCAL CHAPTERS ACROSS THE U.S. Connect with other service and support professionals in your area to share career enhancing resources. What To Expect  Round Table Discussions  Social/Special Events  Panel Discussions  Site Tours  Presentations  Build Lasting Connections  Industry knowledge
  7. 7. HDI LEADERSHIP FORUMS • Desktop Support • Executive • Healthcare Providers • Higher Education Managers Directors Executives • Retail • Support Center Leadership • Women in IT Leadership Join forces with other IT Leaders in an exclusive environment with HDI Leadership Forums.
  8. 8. HDI AWARDS Recognize your teammates. Nominate them for an industry-recognized HDI Award  Individual Awards  Team Awards  Certification-Based Awards ❖Sponsored by
  9. 9. ANTENNA BLACKARE YOUR DUCKS IN A ROW? Accelerate your career and improve your support center through professional development courses.
  10. 10. YOUR TRAINING AND DEVELOPMENT PARTNER Take your career to the next level with HDI Certification Training. Register for job- and skill-specific training courses and earn industry-recognized certifications.
  11. 11. HDI CERTIFICATION AND TRAINING HDI has certified more than 75,000 professionals, such as
  12. 12. HDI CONSULTING Improve customer experiences and boost business performance with the guidance of senior-level consultants. HDI Support Center:  Certification  Best Practices Assessment  Assisted Evaluation  Self-Evaluation