1. NITESH MOUDGILL
Palava City, Navi Mumbai
Mobile No.: +91 88796 33971 Email: niteshmoudgill@gmail.com
Career Objective:
Seeking a position as a manager in a fast-paced environment wherein my creative skills and abilities will contribute in the
tremendous growth of the organization.
Professional strengths:
Excellent communication and negotiation skills.
International experience, mainly dealing with people from Middle East, South-east Asia, Europe on a daily basis.
All round experience of 6 Years in Public Relation, Event planning and Business Development.
Detail-oriented with ability to perform multiple tasks under pressure. High energy levels.
Highly developed problem-solving skills with customer focus and a strong team player.
PROFESSIONAL EXPERIENCE
THYROCARE TECHNOLOGIES LTD. Mumbai, India
Business Development Officer July 2016 to Date
Preventive Healthcare Lab & Diagnostic Centre
Achievements
Acquisition of new Franchisees for Mumbai Region
Data Analysis for existing franchisees of Thyrocare
Business development planning for existing franchisees as well as potential clients in the region
TELEPERFORMANCE (BPO) Indore, India
Assistant Manager Customer Care (Voice /Non Voice Process) July 2014 to April 2016
Multichannel Customer Experience Company, having its presence in 62 countries including India
Achievements
Worked as a Technical Service Expert for Xiaomi (Bureau Services) -Indore.
Promoted as Assistant Manager Customer Care (AMCC) in a span of 2 months for Xiaomi process.
Movement to International process in a span of 9 months to Singapore Post (SingPost) Process as AMCC.
HOTBRANDS INTERNATIONAL Dubai, UAE
Customer Service Representative (CSR) March 2013 to April 2014
A multi-brand, multi-national organization with over 50 food retail outlets in Middle East, India and Canada
Achievements
Managed a high-volume workload within a deadline-driven environment. Interacted with an average of 550 guests from
different nationalities, met performance benchmarks in all areas (speed, accuracy, volume).
Within six months of joining was, promoted to manage three outlets with different cuisines namely: Shamiana (Indian);
Santino’s Pizza And Pasta (Italian ) & Salathai ( THAI ).
Managed daily and monthly closings, reporting. Was in-charge inventory replenishment and staff scheduling for 15 staffs.
Officially commended by management for initiative, enthusiasm, persuasiveness, intense customer focus and dependability
during crisis.
Did Basic Hygiene Training of Dubai Municipality and stood second position amongst 50 candidates.
2. SAKSHAMOUTREACH Indore, India
Business Developer/ Event coordinator July 2011 to Dec 2012
An event management company based in Mumbai and Indore (India)
Achievements
Responsible for planning, arranging and organizing corporate meetings and events.
Handled the responsibilities of making attractive arrangements of stage, decorations, lightning, food stalls, video and sound
systems.
Responsible for providing minute details and valuable inputs to clients on different aspects of the event.
Handled the responsibilities of creating collateral materials like pamphlets and brochures.
Have clients such as ICICI Bank, Wal-Mart, Colors Channel, Sony T.V., Mahindra, Set Max etc.
Have done cantor activity for ICICI Bank, corporate events for ICICI Prudential /Mahindra/Set Max/Mall promotions for Colors
channel, and a live concert for Jagjit Singh.
Have handled many Weddings for BIG DAY Events & Entertainment (Sister Concern co.)
DOMINO’S PIZZA INDIA LIMITED Bangalore, India
Team Member April 2008 to June 2009
Worked with Domino’s Pizza India Limited as a Team Member, while in the first year of college and was promoted to level 1 in
Hierarchy within 2 months of joining. As a Team member, was consistently recognized for my communication skills and sales abilities
measured by daily, weekly and monthly target achievements at store level.
EDUCATIONAL SUMMARY
Bachelor in Business Management, from University of Bangalore in the year 2011.
Completed 12th from Apeejay School from Kolkata in the year 2008.
Completed 10th from Apeejay School from Kolkata in the year 2006.
HOBBIES/ INTERESTS :
Playing Squash, Table-Tennis, football, cricket and pool
Travelling, listening to soft music (Hindi & English), rap, instrumental
PERSONAL ACHIEVEMENTS:
Was School Champion in Table Tennis consistently for 3 years from 2002 to 2005.
Went to Nepal to play under 19 cricket tournament in 2004.
PERSONAL INFORMATION:
Name : Nitesh Moudgill
Date of Birth : January 11, 1988
Sex : Male
Nationality : Indian
Marital Status : Single
Language Known : English, Hindi, Punjabi, Bengali, and Gujarati