1. NISHA SRIKANT
#213, Shravanthi Woods, Canara Bank Layout, Nobo Nagar, BG Road, Bangalore -560076
 E-mail:nisha.srikant@gmail.com  Phone: +91 98865 58807
I. SKILL SETS
 Certified Six Sigma Green belt from Benchmark Six Sigma Exemplar Global
(Earlier known as RABQSA)-completed certification in July 2016.
 Trained Six Sigma Black belt from Celerant Consulting, UK
 Successfully completed two Black belt project using DMAIC methodology in a
service organization
II. EDUCATIONAL BACKGROUND
 Bachelor of Commerce (Honours), Lady Shri Ram College, University of Delhi, June
1999.
 All India Senior School Examination (CBSE), Delhi Public School, Bhilai, June 1996.
III. EXPERIENCE & ACHIEVEMENTS AT WORK
March 2007 till January 2009 with AXA Technology Services India (Pvt) Ltd. as Process
Leader, AXA Way Projects
Job Description:
 Lead black-belt projects to improve process performance.
 Mentor team members to complete ongoing projects.
 Continuous measurement of process performance
 Improve existing processes not achieving six-sigma target
 Identify new areas of improvement as potential projects
 Coach & mentor green-belt projects
 Build quality capability within operations.
 Conduct training for Process Owners and Green-belts
 Creating and maintaining Project Dashboards
 Building a culture of improvements across different levels
Achievements
 Successfully completed one black-belt project and 2 green-belt projects
 Conducted six sigma green-belt trainings across the organization
 Improvement in process performance through awareness and maintenance of
monthly dashboards
January 2007 till March 2007 with Amba Research India Pvt. Ltd.
Job Description:
 Provide timely and high quality information to AMs and clients on existing accounts.
 Facilitate the research delivery process by enhancing and maintaining operational
systems and providing operational support to VPs, AMs and the DM team.
 Manage specific functions within the delivery management process
August 2004 till November 2006 at Reuters India Private Ltd., Bangalore.

2. April to November 2006 in the role of Six Sigma Black-belt:
Job Description
 Leading the change projects and cross functional teams
 Expert user of Six sigma tools and techniques which are recognized as tools of choice
within business unit
 Work closely with the business leaders to accurately interpret customer problem
statements, determine appropriate solutions/changes and implement plans.
 Involved in coaching, training or teaching six sigma concepts to others
 Delivering 50-90% improvement to a measurable process goal (e.g. timeliness,
 accuracy)
 Delivering efficiency and cost savings through eliminating process waste and process
re-engineering
 Establish effective working relationships with stakeholders, increase satisfaction level
of customers external to the business unit
Achievements
• Successfully completed a Six sigma project to improve accuracy of the process
• Created Project Dashboards to improve visibility of the Six Sigma program
• Effective implementation of Six Sigma tools like Process Mapping, SIPOC, Pareto
charts, FMEA, fish-bone, Pugh matrix, control charts
August 2004 till December 2005 at Reuters India Private Ltd., Bangalore as Market
Analyst in Business Intelligence Department. January to March 2006 as Senior Market
Analyst
Job Description
 Process data and apply in accurate manner to the database using technical and
financial knowledge.
 Research new and review existing sources of data to ensure improvement in quality,
timeliness and accuracy.
 Seek efficiencies in work practices to achieve automation
 Take responsibility for data quality, accuracy, timeliness and completeness
 Work effectively within teams or by yourself, be proactive to identify and resolve
problems
 Build up knowledge of financial regulations and market practices in the UK and other
overseas markets.
 Use language skills to build relationships with overseas market contacts.
 Document Work processes to enable training of new staff members.
Achievements
 Nominated for the ‘FAST’ Award recognizing the timeliness, accuracy, and team-spirit
displayed in the work done.
 Understanding the Kalends process and streamlining ways & means of inputting
data.
 Achieved close to 100% quality while maintaining high levels of productivity.
 Ensured timeliness of work and taken full responsibility for the job assigned to me.
 Expanded & explored new sources of extracting the data required to do the job
 Done quality checks for the team to improve data accuracy
 Proactive in expanding the coverage of companies.
 Learnt to successfully navigate through non-english websites to cover the Japanese
and Italian markets efficiently.
 Helped in defining the Kalends workflow and drafting the Kalends NG User-guide.

3.  Acted as an effective support for my team members in solving process-related issues
and customer queries.
 Successfully imparted training on the Kalends process to new team members
 Explored and exploited all available tools & Reuters products to enhance my work
capabilities and knowledge.
 Also got cross-trained in another process, ‘Descriptions’ to widen my knowledge.
 Assisted my Team-leader in preparing various other work-related Reports
April 2003 to April 2004 at Convergys India Services Pvt. Ltd., Gurgaon as Customer
Care Officer in Citibank process.
Job Description
 To provide and maintain High quality Customer
Relationship.
 Complaint handling and Resolutions.
 Customer enquiries & information request.
 Provisioning and Service Activation.
 Up-selling credit insurance & other card related products.
Recognition
 Achieved ‘Exceeds Expectation’ performance rating for two months.
 Adjudged, the best in accent in the process.
January 2003 to April 2003 as Executive Trainee with the Corporate Advisory Services
Division (Investment Banking) of Infrastructure Leasing & Financial Services Ltd.,
New Delhi
 Evaluation and preparation of DCF Valuations for Amtek Auto Ltd. with respect to its
takeover by an auto major.
 Preparation of Information Memorandum for the sale of the food business of
Bakemans India Ltd. to a prospective buyer.
 Disinvestment of Punjab Communications: Net asset valuation of Punjab
Communications with the prospect of its acquisition by Shyam Telecom.
 Analysis of the performance of certain major hotel chains and their expansion plans.
September 2001 to December 2002 at N.M. Raiji & Co. as Article Trainee
 Conducted Internal Audit in Delhi at Reliance Infocomm Ltd., Reliance Engineering
Associates Pvt. Ltd. and J.M. Morgan Stanley Pvt. Ltd.
 Lead Team member in conducting Tax Audit at Meta Harig (India) Ltd., Ghaziabad.
 Undertook Statutory audit in compliance with the Companies Act, 1956 for Taj Hari
Mahal, Jodhpur.
 Performed Stock Reconciliation Assignment at Hindustan Lever Ltd., Gurgaon.
September 1999 to August 2001 at S.B. Billimoria & Co. as Article Trainee
 Independently handled Statutory Audit in compliance with Companies Act 1956 at
Tata Lucent Technologies Ltd., New Delhi and National Dairy Development Board,
New Delhi.
 Lead Team member in Consultancy Assignments at UNICEF, New Delhi and United
Studios Ltd., Delhi and in Tax Audit at Tata Lucent Technologies, New Delhi and
Indian Hotels Co. Ltd.

4.  Statutory Audit in New Delhi at ICICI Bank, Mother Dairy Fruit & Vegetable Project
Ltd. and IHC Ltd.
IV. HONOURS & AWARDS
 Certificate of Merit for being among the top 0.1% of successful candidates of
AISSE 1996 in Economics and Accountancy from CBSE.
 Held the post of Head Girl in Delhi Public School, Bhilai.
 Special prize for maintaining full attendance for 10 consecutive years in school.
V. PERSONAL DETAILS
 Date of Birth: 8th September 1978
 Marital Status: Married