1. Nikita Watson
5349 S Calumet Ave Apt 3S
Chicago, IL 60615
Phone: 773-732-9671
Email: nikitaswatson@gmail.com
LinkedIn: www.linkedin.com/in/nikitawatson
Information Technology Network Administrator
Quality-focused entry level IT professional that is well-versed in computer networking while delivering technical IT
support and solutions, along with leadership and management assistance. Continuously seeking to develop new
technical skill-sets, while maintaining a constant focus on increasing the efficiency of IT infrastructure, systems, and
inventory while minimizing overall costs.
 Hands-on experience leading all stages of system development efforts, including requirements in definition
design, architecture, testing and support
 Self-motivated to ensure maximum network availability, achieve peak systems performance, maintain top
quality standards and meet aggressive business objectives.
 Able to coordinate and direct all phases of project-based efforts ranging from small scale user moves to
organization-wide rollouts.
 Fully familiar with application research, system backups, creation of user accounts and troubleshooting a wide
array of IT issues.
CORE COMPETENCIES
- Customer Service - Relationship Building
- Network Administration - Team Leadership
- Technical Support - Network systems security
- Data and integrity recovery - Troubleshooting
CERTIFICATIONS / TECHNICAL PROFICIENCIES
Certifications: CompTIA Network+, Cisco Certified Entry Networking Technician
Networking: OSI Model, TCP/IP, UDP, Ethernet (802.3, 802.11 A,B,E,G,N), Routers, Firewalls, Switches, RIP, OSPF,
EIGRP, STP, NAT, PAT, ACL, VLAN, WLAN, Frame Relay, Cisco IOS, PPP, DHCP, VOIP, IPv4, IPv6, Cisco IOS
Software: Microsoft Office Suite – Word, Excel, Power Point, Adobe Suite, Web Browsers – Internet Explorer,
Chrome, Firefox, Windows Server 2008/R2, 2012, XP, Vista, Android, IOS, Active Directory
Hardware: Scanners, Fax Machines, Copy Machines, Printers, Desktop, Virtualization
PROFESSIONAL EXPERIENCE
Nordstrom – Chicago, IL
Logistics Associate June 2013-October 2014
 Introduced production line best practices, improving shipping volume by 15% monthly
 Excellent ability to lead and train staff
 Standardized the receiving process; increasing customer receiving time of their orders
 Trained employees on company hazmat standards and procedures
 Controlled and ordered all inventory of all packaging items for customer orders
 Insured proper documentation for incoming/outgoing freight and verified documentation matched freight
 Prepared all shipping documents insuring accuracy if inventory and weight of all items being shipped
 Assists with annual audit and store inventory
 Performed all duties assigned to meet business needs
 Answered telephones and directed customers to the appropriate contacts
Logistics/Inventory Supervisor September 2010-June 2013
 Recruiting, hiring, training and managing new hires on companywide processes
 Managed monthly budgets and expenses
 Proactively delegated resources to match company needs
 Lowered distribution operating expenses by 436,000 within year end
 Improved the employee retention rate by 13% through the implementation of employee recognition programs

2.  Oversaw daily operations of stockrooms, ensuring timely processing of all transactions and real time visibility
of inventory
 Saved company 100,000 annually by implementing daily audits and manifests checks of incoming freight

EDUCATION
IT Career Lab – Chicago, IL 2014 - 2015
CompTIA Network+ - Certification ID: COMP001020809479
Cisco Certified Entry Networking Technician (CCENT) –
Certification ID: CSC012803765
Cisco Certified Network Associate (CCNA)
In Progress