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develop indvidual and team .pdf
1. Training, Teaching and Learning Materials(TTLM)
0
TTLM Development Manual Date: September ,2017
Compiled by: Business & Finance Department
ADMAS UNIVERSITY
The Ethiopian TVET-System
ACCOUNTS AND BUDGET SERVICE LEVEL IV
Unit of Competence Develop Individuals and Team
Module Title Developing Individuals and Team
LG Code: EIS ABS4 20 0812
TTLM Code: EIS ABS4M 20 0812
Learning Guide
2. Training, Teaching and Learning Materials(TTLM)
1
TTLM Development Manual Date: September ,2017
Compiled by: Business & Finance Department
INTRODUCTION
Welcome to the module “Develop Individuals and Team”. This
learner’s guide was prepared to help you achieve the required competence in
“Accounts and Budget Support Level IV”. This will be the source of information
for you to acquire knowledge attitude and skills in this particular occupation with
minimum supervision or help from your trainer.
Summary of Learning Outcomes
After completing this learning guide, you should be able to:
Lo1:- . Provide team leadership
Lo2:- . Foster individual and organizational growth
Lo3:- Monitor and evaluate workplace learning
How to Use this TTLM
o Read through the Learning Guide carefully. It is divided into sections
that cover all the knowledge, skills and attitude that you need.
o Read Information Sheets and complete the Self-Check at the end of
each section to check your progress
o Read and make sure to Practice the activities in the Operation Sheets.
Ask your trainer to show you the correct way to do things or talk to
more experienced person for guidance.
o When you are ready, ask your trainer for institutional assessment and
provide you with feedback from your performance.
3. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: September ,2017
Compiled by: Business & Finance Department
LO 1: Provide team leadership
INFORMATION SHEET 1: Describe team role and scope
What is a Team?
Team is a group whose members influence one another toward the
accomplishment of an organizational objective or purpose.
A collection of individuals who are interdependent in their tasks, who share
responsibility for outcomes, who see themselves and who are seen by others
as an intact social entity embedded in one or more larger social systems and
who manage their relationships across organizational borders
A group consists of any number of people who interact with one another, are
psychologically aware of one another, and think of themselves as a group.
Structures to Support Teamwork
To be effective, teams require clear structures that outline
Team objectives
Roles and responsibilities of team members
Mechanisms for exchanging information
Coordination mechanisms for team activities
Team objectives
Team objectives must be firm, yet realistic
Team objectives may be based on SMART goals:
S-Simple
M-Measurable
A-Achievable
R-Realistic
T-Tim
4. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: September ,2017
Compiled by: Business & Finance Department
The Importance of Teamwork
Reduced costs
Quality of result has improved and service provided
Increases employee involvement
Reduces absenteeism and improves continuity
Reduces conflict
Enhances creativity and innovation
Creates better adaptability and flexibility in the organization
Core Competencies for Teamwork
Knowledge of healthcare roles
Ability to communicate effectively with other health professionals
Ability to reflect the effect of health professionals’ roles/attitudes related to
mutual trust
Willingness to work together
Protocol for Effective Meetings
Respect
Openness
Participation
Experimentation
Safety
Why move to team working?
Teamwork can increase competitiveness by:
improving productivity
improving quality and encouraging innovation
taking advantage of the opportunities provided by technological
advances
improving employee motivation and commitment
5. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: September ,2017
Compiled by: Business & Finance Department
OPERATION SHEET 1: Describe team role and scope
Purpose:
This learning outcome aims to provide trainees with the knowledge, skill and
attitude teamwork. Understanding the concept of teamwork helps to make easy the
daily work activity.
Equipment, Tools and Materials:
Computer
Projector
White board
White board marker &Duster
Lecture room
Printer
Condition:
Students and trainer’s are legally required to lock the health and safety of trainer.
This applies to all organizations and including voluntary organizations.
Students must provide safe working environment.
Students must not put themselves or others at risk.
Procedure:
Need to establish a team
Identify the team objective
Prepare effective common plan
Apply practically
6. Training, Teaching and Learning Materials
TTLM Development Manual
SELF-CHECK 1
Part I: write short answer
1. What is the definition team work?
____________________________________________________
____________________________________________________
____________________________________________________
_____________________________________________________
2. List at least three from the benefits of t
a. _________________________________________
b. _________________________________________
c. _________________________________________
3. What are the core competence of teamwork?
a. __________________________________________
b. ___________________________________
c. _________________________________________
d. __________________________________________
e. __________________________________________
Training, Teaching and Learning Materials(TTLM)
Date: July 12,2017
Compiled by: Acct department
Part I: write short answer
What is the definition team work?
____________________________________________________
____________________________________________________
____________________________________________________
_____________________________________________________
List at least three from the benefits of teamwork?
_________________________________________
_________________________________________
_________________________________________
What are the core competence of teamwork?
__________________________________________
__________________________________________
_________________________________________
__________________________________________
__________________________________________
5
____________________________________________________
____________________________________________________
____________________________________________________
_____________________________________________________
7. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: July 12,2017
Compiled by: Acct department
Lo2:- . Foster individual and organizational growth
INFORMATION SHEET 2: Identify own role and responsibility within
team
How can you select the right team for a project?
Having the right core team can make or break a project. Therefore, great care
should be taken when selecting team members. It might be very useful to consider
the following elements:
Team size
Overall team composition
Team member selection and exclusion criteria
Member recruitment
Team size
Recommended size is a team of 3-12 members. A team of 5-7 members is
the best.
Small teams (3 or 4 members) work faster and tend to produce results
quickly, but there is less diversity.
Teams greater than 7 or 8 members require an expert facilitator and the
creation of sub teams to operate effectively. They have the potential for
generating more ideas and be more diverse.
What are the usual phases of a team's development
the nature of the team or the task it must perform. Tuckman's model (2) proposed
the following typical phases in team development:
Forming: This is the initial orientation period. The team is unsure about
what it is supposed to do, members do not know each other well or are not
yet familiar with the way the team leader and the other members function.
This stage is complete when the members begin to see themselves as a part
of the group.
8. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: July 12,2017
Compiled by: Acct department
Storming: This is a sorting out period where members begin to find their
place as team members. The team members now feel more comfortable
giving their opinion and challenging the team leader's authority and
recommendations. Some members may become dissatisfied and challenge
not only the tasks of the team and how these will be carried out, but also the
leader's role and style of leadership. This is the start of intragroup conflicts.
Norming: Team members begin to use their past experiences to solve their
problems and pull together as a cohesive group. This process should result in
the team establishing procedures for handling conflicts, decisions, and
methods to accomplish the team projects.
Performing: In this phase the team has achieved harmony, defined its tasks,
worked out its relationships, and has started producing results. Leadership is
provided by the team members best suited for the task at hand. Members
have learned how to work together, manage conflict and contribute their
resources to meet the team's purposes.
Dissolving or reorientating: The team dissolves when the team has
completed the project. It may be reoriented to continue on a next phase of
the project
How to begin team building?
There are three main components in any team's work :
Goal: Result-oriented tasks or content aspect (e.g. team goals and
objectives). These are usually developed through interaction with team
members;
Methodology: Process aspect, which includes the team's interactions and
how members work together (e.g. leadership, team roles, etc.) Teams,
especially technical teams, frequently struggle more with process issues
than with task issues;
Resources: Time, budget, computer facility, educational tools and
administrative support.
9. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: July 12,2017
Compiled by: Acct department
10. Training, Teaching and Learning Materials(TTLM)
9
TTLM Development Manual Date: July 12,2017
Compiled by: Acct department
OPERATION SHEET 1:- Identify own role and responsibility within team
Purpose:
This learning outcome aims to provide trainees with the knowledge, skill and
attitude teamwork. Understanding the concept of teamwork helps to make easy the
daily work activity.
Equipment, Tools and Materials:
Computer
Projector
White board
White board marker &Duster
Lecture room
Printer
Condition:
Students and trainer’s are legally required to lock the health and safety of trainer.
This applies to all organizations and including voluntary organizations.
Students must provide safe working environment.
Students must not put themselves or others at risk.
Procedure:
Need to establish a team
Identify the team objective
Prepare effective common plan
Apply practically
11. Training, Teaching and Learning Materials
TTLM Development Manual
SELF-CHECK 2
Part I: write short answer
1. What are the procedures to select the right team for project?
a. _________________________________________
b. _________________________________________
c. _________________________________________
d. ________________________________________
e. ________________________________
2. What are the typical phases in team development
a. _________________________________________
b. _________________________________________
c. _________________________________________
d. ________________________________________
e. ________________________________________
3. List all the main team components of team work?
f. __________________________________________
g. __________________________________________
h. _________________________________________
i. ______________________________________
j. __________________________________________
Training, Teaching and Learning Materials(TTLM)
Date: october 12,2013
Compiled by: : Frehiwot gidey Acct department
Part I: write short answer
are the procedures to select the right team for project?
_________________________________________
_________________________________________
_________________________________________
________________________________________
________________________________________
typical phases in team development?
_________________________________________
_________________________________________
_________________________________________
________________________________________
________________________________________
List all the main team components of team work?
__________________________________________
__________________________________________
_________________________________________
__________________________________________
__________________________________________
10
Acct department
are the procedures to select the right team for project?
12. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: october 12,2013
Compiled by: : Frehiwot gidey Acct department
Lo3:- Monitor and evaluate workplace learning
INFORMATION SHEET 3: Work as a team member
3.1 Methods of Assessment
Knowledge of healthcare roles
Ability to communicate effectively with other health professionals
Ability to reflect the effect of health professionals’ roles/attitudes related
to mutual trust
Willingness to work together
Attributes of Effective Teamwork
Commitment to team success and shared goals
Interdependence
Interpersonal Skills
Open Communication and positive feedback
Appropriate team composition
Commitment to team processes, leadership & accountability
Overall team composition
Ensure that the team represents the stakeholders involved in the project. A
well-rounded team includes a mix of members from relevant
units/organizations involved in the project having a wide range of
experience and skills. Consider members who:
belong to relevant partners organizations or organizational units of the
project
have different abilities such as:
- Technical expertise and skills,
- Administrative skills (e.g. problem-solving and decision skills),
- Interpersonal and communication skills
13. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: october 12,2013
Compiled by: : Frehiwot gidey Acct department
The team could include:
People who understand the project very well such as, for example, those
already working in cancer control (e.g. public health specialists, cancer
institute’s programmed managers, cancer societies, professional
associations, and cancer patient groups),
People who are technical experts (e.g. health care providers from oncology
services),
People who can provide objectivity in the process and outcome (e.g. NGOs,
community leaders, cancer patient self-help groups, non-health
professionals),
Suppliers (e.g. pharmaceutical department at the ministry, funding agencies).
Team member selection and exclusion criteria
You need the "best and brightest" on your team, but even those people must work
well together for the project to succeed. When selecting team members, give
preference to individuals who are:
Concerned about and committed to the common purpose and goals
(interested in the project)
Enthusiastic
Optimistic
Creative, flexible and open minded
Proactive
Good team players:
How to recruit the best members for your team?
Keep in mind the project goals and the selection criteria mentioned above.
Identify relevant people in partner organization/s or unit/s. Make informal
contact with those who have been identified, as well as with anyone who
knows them to see if they fulfill the criteria. Include their interest in the
project and the time needed to integrate the project.
Decide if he/she is the right person with the preliminary information you
have.
14. Training, Teaching and Learning Materials(TTLM)
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TTLM Development Manual Date: october 12,2013
Compiled by: : Frehiwot gidey Acct department
Invite the person to join the team.
OPERATION SHEET 1: - Work as a team member Purpose:
This learning outcome aims to provide trainees with the knowledge, skill and
attitude teamwork. Understanding the concept of teamwork helps to make easy the
daily work activity.
Equipment, Tools and Materials:
Computer
Projector
White board
White board marker &Duster
Lecture room
Printer
Condition:
Students and trainer’s are legally required to lock the health and safety of trainer.
This applies to all organizations and including voluntary organizations.
Students must provide safe working environment.
Students must not put themselves or others at risk.
Procedure:
Need to establish a team
Identify the team objective
Prepare effective common plan
Apply practically
15. Training, Teaching and Learning Materials(TTLM)
14
TTLM Development Manual Date: october 12,2013
Compiled by: : Frehiwot gidey Acct department
INDIVIDUAL
DEVELOPMENT PLAN
DEVELOPMENT TIPS:
• Prioritize. Identify development areas that will add the greatest value and make a difference.
•Implement Something Every Day. Chip away in small bite-sized pieces. Spending even five
(5) minutes a day will make development a part of your daily discipline.
Seek Feedback and Support. Learn from others. Ensure that feedback is relevant to your
development priorities.
Face your Barriers. Development isn’t easy. Address any barriers that may keep you from your
development priorities.
Involve Others. Find people who can help you in your development by soliciting ideas and
reactions from them and who will provide specific, candid feedback on both your strengths and
weaknesses. When setting development activities, keep in mind the SMART model:
S Specific
M Measurable
A Action Oriented
R Realistic
T Time bound
• Take Time to Reflect. Ask yourself what worked and what didn’t work, and why.
• Transfer Learning into Next Steps. Continue to focus on mastering a specific area, and then
share this knowledge by teaching it to others. Regroup and focus on new goals and development
activities as appropriate (time period may vary based on specific goals and activities).
16. Training, Teaching and Learning Materials
TTLM Development Manual
SELF-CHECK 3
Part I: write short answer
1. What are the methods of assessment in selecting team members?
a. _______________________________________
b. _______________________________________
c. _______________________________________
d. __________________________________________
2. What are the attributes of effective team work
a. _________________________________________
b. _________________________________________
c. _________________________________________
d. ______________________________________
e. ________________________________________
3. How to recruit the best members for your team
a. __________________________________________
b. __________________________________________
c. _________________________________________
d. ____________________________________
e. __________________________________________
Training, Teaching and Learning Materials(TTLM)
Date: october 12,2013
Compiled by: : Frehiwot gidey Acct department
Part I: write short answer
What are the methods of assessment in selecting team members?
_______________________________________
_______________________________________
_______________________________________
__________________________________________
What are the attributes of effective team work?
_________________________________________
_________________________________________
_________________________________________
________________________________________
________________________________________
How to recruit the best members for your team?
__________________________________________
__________________________________________
_________________________________________
__________________________________________
__________________________________________
15
Acct department
What are the methods of assessment in selecting team members?
__________________________________________
__________________________________________
_________________________________________
______
__________________________________________