1 page 2 sources Reflect on the important performance management theories and practices covered during the past six weeks. Describe one key point that you will apply to the work environment immediately. Highlight the specific course learning outcome(s) that relate(s) to this important takeaway. Also, mention the specific reading materials and/or theories that you found to be most applicable.  Required Text Pulakos, E.D. (2009). Performance management: A new approach for driving business results. (1st ed.). West Sussex, United Kingdom: Wiley-Blackwell. ISBN: 9781405177610. Chapter 9: Conclusion Required References de Leeuw, S., van den Berg, P (2011). Improving operational performance by influencing shopfloor behavior via performance management practices. Journal of Operations Management, 29, 3, 224-233. (Retrieved from http://www.isihome.ir/freearticle/ISIHome.ir-21006.pdf) Fulmer, R.M., Stumpf, S.A. & Bleak, J. (2009). The strategic development of high potential leaders. Strategy & Leadership, 37(3), 17-22. (Retrieved from ProQuest). Recommended References Turnbull, H., Greenwood, R., Tworoger, L., & Golden, C. (2009). Diversity and inclusion in organizations: Developing an instrument for identification of skill deficiencies. Allied Academies International Conference. Academy of Organizational Culture, Communications and Conflict. Proceedings, 14(1), 28-33(Retrieved from ProQuest). PLEASE HAVE THESE PARAGRAPH REWORDED IN YOUR OWN WORDS. PLEASE DO NOT USE THE SAME WORDS AS IN THE PARAGRAPH. · 1-According to chapter 8, a team is small number of people with similar skills who are committed to one ambition, performance goals, and pursuit for which they hold themselves accountable. In the other hand, a group is two or more people freely interacting who share norms and goals and have a common identity. The size of a group is limited by the potential for mutual interaction and mutual awareness. I was part of team during my military service, which I agree with the chapter that a team is more than just a group, because all my team members worked together towards a common goal and we all share responsibility for the team's success. The team I was part of was a 'fire team' that is a small military subunit of infantry designed to optimize bounding over watch, and fire and movement tactical within a hostile urban environment · · 2-At work, I am currently assigned to a group of customer service. This group or department consists of 12 employees, which all members have a shared knowledge of the group's objectives, but specific responsibilities are assigned to each of us. The purpose or objectives of our group is to troubleshoot technical problems, provide excellent customer support service, and address solutions to customers. The main factor of our group success is due to the manager in control of the group who also coordinate our individuals efforts. I would not change anything in my group, but I would add weekly meetings to see the end result ...

1. 1 page
2 sources
Reflect on the important performance management theories and
practices covered during the past six weeks. Describe one key
point that you will apply to the work environment immediately.
Highlight the specific course learning outcome(s) that relate(s)
to this important takeaway. Also, mention the specific reading
materials and/or theories that you found to be most applicable.
Required Text
Pulakos, E.D. (2009). Performance management: A new
approach for driving business results. (1st ed.). West Sussex,
United Kingdom: Wiley-Blackwell. ISBN: 9781405177610.
Chapter 9: Conclusion
Required References
de Leeuw, S., van den Berg, P (2011). Improving operational
performance by influencing shopfloor behavior via performance
management practices. Journal of Operations Management, 29,
3, 224-233. (Retrieved from
http://www.isihome.ir/freearticle/ISIHome.ir-21006.pdf)
Fulmer, R.M., Stumpf, S.A. & Bleak, J. (2009). The strategic
development of high potential leaders. Strategy & Leadership,
37(3), 17-22. (Retrieved from ProQuest).
Recommended References
Turnbull, H., Greenwood, R., Tworoger, L., & Golden, C.
(2009). Diversity and inclusion in organizations: Developing an
instrument for identification of skill deficiencies. Allied
Academies International Conference. Academy of
Organizational Culture, Communications and Conflict.
Proceedings, 14(1), 28-33(Retrieved from ProQuest).

2. PLEASE HAVE THESE PARAGRAPH REWORDED IN YOUR
OWN WORDS.
PLEASE DO NOT USE THE SAME WORDS AS IN THE
PARAGRAPH.
· 1-According to chapter 8, a team is small number of people
with similar skills who are committed to one ambition,
performance goals, and pursuit for which they hold themselves
accountable. In the other hand, a group is two or more people
freely interacting who share norms and goals and have a
common identity. The size of a group is limited by the potential
for mutual interaction and mutual awareness. I was part of team
during my military service, which I agree with the chapter that a
team is more than just a group, because all my team members
worked together towards a common goal and we all share
responsibility for the team's success. The team I was part of
was a 'fire team' that is a small military subunit of infantry
designed to optimize bounding over watch, and fire and
movement tactical within a hostile urban environment
·
· 2-At work, I am currently assigned to a group of customer
service. This group or department consists of 12 employees,
which all members have a shared knowledge of the group's
objectives, but specific responsibilities are assigned to each of
us. The purpose or objectives of our group is to troubleshoot
technical problems, provide excellent customer support service,
and address solutions to customers. The main factor of our
group success is due to the manager in control of the group who
also coordinate our individuals efforts. I would not change
anything in my group, but I would add weekly meetings to see
the end result of the business.
· 3-This video was very informative about understanding group
dynamics. Group dynamics understands how a group is working

3. together. This is not just dealing with the content of the reason
the group is there. The content is they "what" of the group. The
process is the "how", this is how the group is working together.
The group is likely there because of their expertise but they
have to be able to work together as a group to have a good
group dynamic. Aspects of group dynamics are; are the goals
clearly understood, how well does the group communicate, and
are the leadership functions shared? These things really help the
group dynamic to observe and ask these questions to help the
group dynamic.
As a leader to make a group dynamic work together better, you
have to be able to work at the content level but also work at the
process level. If you aren't able to stay tuned into both the
content and observe what is going on with the group so you can
influence the group dynamics to make the group work better.
These are questions that I have to answer my classmates.
· 1-in my experience I have seen differences when I was in a
group versus in a team. i have noticed that in a group
sometimes when there is an agenda of items that need to be
discussed or issues to be resolved that it takes longer to
accomplish. When on a team I notice that it is more informal
and we get right into what it is that we are there to accomplish.
In a team setting, at my work, we look to gather Subject matter
Experts or SMEs to help tackle issues or complete an initiative.
I think having this type of dynamic in your team helps to get
things done quicker because you have the knowledge needed to
make decisions, create a plan and execute on that plan for
success.
2-One of the groups I am currently working with was put
together to help transition work from one of our facilities to

4. another. The group consists of approximately 20 people based
on their role in the manufacturing process in the current facility
and the receiving facility. The group is responsible for
knowledge sharing and capturing all aspects of the
manufacturing process that need to be shut down in one place
and started up in the next. This involves, parts, machines, tools,
technology, processes, resources, etc. What helps this group be
successful is the wide variety of skill sets needed to share
information and the work necessary to get the transition
complete on time. What has hindered this group is the fact that
the members on the team in the receiving facility have never
been a part of a transition like this before so this is new
territory for most of us. I am not sure I would change anything
about the group. At least not at this point. The team seems to be
working together really well and completing the necessary
actions.
PLEASE COMPLETE THIS ASSIGNMENT FOR ME.
· Complete the attached Phx-Klip on Team Dynamics (download
to your desktop and open wit Internet Explorer). How would
you describe Tuckman's Five-Stage Model of Group
Development? What are the stages of team development? What
should be considered during each step? How would you build
trust during team development? What is the role of
communication in project team development?
Tech note: Often it is helpful to download the attachment to
your computer, and then drag it into an open browser window to
play. The Phx-Klip requires Adobe Flash player. For complete
instructions on how to install Flash Player, click here:

5. https://ecampus.phoenix.edu/secure/aapd//UBAM/FlashTips.htm
DQ-4.08b-Group.swf (349k)
PLEASE ANSWER THESE QUESTIONS FOR MY TEACHER.
· 1-Based on the four criteria of a group listed in Chapter 8
(Common Identity, Collective Goals, Collective Norms, and
Two+ Freely Interacting Individuals) what has been your
experience when working in a group? Think of a recent group
you worked with, what was the purpose of the group how many
members did it have? What variables helped the group to be
successful or hindered the effectiveness of the group? If you
could change one thing about that group, what would you
change to help it be more effective?
· 2-According to Chapter 12, what is power? Where does it
come from? How might someone gain or lose power? Think of
an example of someone that you feel has power. What type of
power does this person have (Legitimate, Expert, Referent,
Coercive, or Reward)? How might the type/bases of their power
influence how that person exercises their power?
· 3-How are group norms established? How easy or difficult is it
to change norms once they have been established? Which is
more challenging, developing the "norms" in a new group or
changing them in a group that already has previous experience
working together? When starting a new class, would you rather
work on a brand-new Learning Team where everyone is "new"?
Or would you rather be the "new person" on a team where
everyone else has already worked together previously? What
challenges or advantages might there be either way?

6. PLE
ASE HAVE THESE PARAGRAPH REWORDED
IN YOUR OWN WORDS.
PLEASE DO NOT USE THE
SAME WORDS AS IN THE PARAGRAPH
.
§
1
-
According to chapter 8, a team is small number of people with
similar skills
who are committed to one ambition, performance goals, and
pursuit for which
they hold themselves accountable. In the other hand, a group is
two or more
people freely interacting w

7. ho share norms and goals and have a common
identity. The size of a group is limited by the potential for
mutual interaction
and mutual awareness. I was part of team during my military
service, which I
agree with the chapter that a team is more than just a
group, because all my
team members worked together towards a common goal and we
all share
responsibility for the team's success. The team
I was part
of was
a 'fire team'
that is a small military subunit of infantry designed to optimize
bounding over
watch,
and fire and movement tactical within a hostile urban
environment
o
§
2
-
At work, I am currently
assigned
to a group of

8. customer
service. This group or department
consists of 12 employees, which all members have a shared
knowledge of the group's
objectives, b
ut specific responsibilities are assigned to each of us. The
purpose or objectives
of our group
is to troubleshoot technical problems, provide
excellent
customer support
service, and
address solutions to customers.
The main factor of our group success is d
ue to
the manager in
control of the group who also coordinate
our individuals efforts. I would
not
change anything in my group, but I would
add
weekly meetings to
see the

9. end result of the
business.
o
3
-
This video was very informative about understanding group
dynamics. Group dynamics
understands
how a group is working together. This is not just dealing with
the content of the
reason the group is there. The content is they "what" of the
group. The pr
ocess is the "how",
this is how the group is working together. The group is likely
there because of their expertise
but they have to be able to work together as a group to have a
good group dynamic. Aspects
of group dynamics are; are the goals clearly unde
rstood, how well does the group
communicate, and are the leadership functions shared? These
things really help the group
dynamic to observe and ask these questions to help the group
dynamic.
As a leader to make a group dynamic work together better, you
have to be able to work at
the content level but also work at the process level. If you aren't
able to stay tuned into both
the content and observe what is going on with the group so you
can influence the group
dynamics to make the group work better.

10. PLEASE HAVE THESE PARAGRAPH REWORDED IN YOUR
OWN WORDS.
PLEASE DO NOT USE THE SAME WORDS AS IN THE
PARAGRAPH.
-According to chapter 8, a team is small number of people
with similar skills
who are committed to one ambition, performance goals, and
pursuit for which
they hold themselves accountable. In the other hand, a group is
two or more
people freely interacting who share norms and goals and have a
common
identity. The size of a group is limited by the potential for
mutual interaction
and mutual awareness. I was part of team during my military
service, which I
agree with the chapter that a team is more than just a group,
because all my
team members worked together towards a common goal and we
all share
responsibility for the team's success. The team I was part of was
a 'fire team'
that is a small military subunit of infantry designed to optimize
bounding over
watch, and fire and movement tactical within a hostile urban
environment
o
-At work, I am currently assigned to a group of customer
service. This group or department
consists of 12 employees, which all members have a shared

11. knowledge of the group's
objectives, but specific responsibilities are assigned to each of
us. The purpose or objectives
of our group is to troubleshoot technical problems, provide
excellent customer support
service, and address solutions to customers. The main factor of
our group success is due to
the manager in control of the group who also coordinate our
individuals efforts. I would not
change anything in my group, but I would add weekly meetings
to see the end result of the
business.
o 3-This video was very informative about understanding group
dynamics. Group dynamics
understands how a group is working together. This is not just
dealing with the content of the
reason the group is there. The content is they "what" of the
group. The process is the "how",
this is how the group is working together. The group is likely
there because of their expertise
but they have to be able to work together as a group to have a
good group dynamic. Aspects
of group dynamics are; are the goals clearly understood, how
well does the group
communicate, and are the leadership functions shared? These
things really help the group
dynamic to observe and ask these questions to help the group
dynamic.
As a leader to make a group dynamic work together better, you
have to be able to work at
the content level but also work at the process level. If you aren't
able to stay tuned into both
the content and observe what is going on with the group so you
can influence the group
dynamics to make the group work better.