1. RESUMÉ
Name : Dr. Nigel John Hardiman
http://uk.linkedin.com/pub/nigel-hardiman/14/3/53b
Citizenship: British and Australian (dual citizen)
Address : 73A, Raymond Road, Springwood, NSW 2777, Australia
Telephone : Mobile: + 61 (0)409 606544
Email: nigelhardiman@gmail.com
Key Capabilities
- Research and/or teaching experience at 1 Singaporean, 3 British and 5
Australian universities. Scopus h score: 4; ResearchGate score: 14.61
- Social, Economic and Environmental Research expertise: qualitative and quantitative
experiment/survey design; field study and analysis
- Strategic management experience: as member of two Executive Committees (Alcatel
Business Systems International, AWA Plessey Asia Pacific); Nominee Board Director
and Shareholder’s Representative (Telstra Australia [New Zealand, Kiribati]).
- Profit/Loss budget responsibility – up to A$1,700 million annual revenue under
highly competitive market conditions (eg Telstra Australia: mobile telecoms).
- Marketing management experience: inc. strategic planning, market research,
multimedia marketing communications (A$8M budget), brand and product/service
management (Business to Business, Business to Consumer and Business to
Government).
- International business development experience: in European, Australian and Asia
Pacific markets, including large-scale international technology transfers and 5 joint
ventures (eg in China, India, Hong Kong, S. Korea and Kiribati).
- People management experience: up to 35 staff (sales, engineering, finance,
marketing, IT), including appointment of CEOs, managed across internationally-
dispersed offices (eg London, Paris, Singapore, Beijing, New Delhi, Sydney,
Melbourne, Kiribati).
- Corporate training and consulting experience: to both public and private sector
clients (eg Australian Institute of Management, SIMS Group, Roche Pharmaceuticals,
NSW National Parks & Wildlife Service, Woolworths Supermarkets, Penrith
Whitewater Stadium, Group 4 UK).
- Project management experience: on-time and on- budget (eg international product
launches, international technology transfer joint ventures).
- Negotiation experience: at CEO (many), Senior Trade Commissioner (Australia,
France), Ambassador (China), Minister (China, India, Kiribati), and National Vice-
Premier level (China)
- Experience in many different industries and market conditions: inc. automotive,
construction, office equipment, telecoms products, telecoms services, higher
education, environmental management and ecotourism in my own business,
entrepreneur-owned SME, national and transnational private sector companies,
under high growth, mature and declining market conditions.
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2. ACADEMIC QUALIFICATIONS
1999-2002 Ph.D (Ecologically Sustainable Tourism), University of Western Sydney,
Richmond, Australia.
1998 M.App.Sc (Environmental Science), University of Western Sydney,
Richmond, Australia.
1983-1984 M.B.A., Cass Business School, City University, London, U.K.
1977-1981 B.A. (2:1 Hons.) in Business (Major: Marketing), Coventry University,
Coventry, U.K.
PROFESSIONAL QUALIFICATIONS
1983 Diploma of the Chartered Institute of Marketing (U.K)
1981 Diploma of the Market Research Society (U.K.)
EMPLOYMENT HISTORY
February 2014-Present
Top Education Institute, Sydney, Australia
Senior Lecturer and Academic Director, International Business, Marketing & Public
Relations Programmes. Member, Research Scholarship Committee and Teaching &
Learning Committee. Development and management of TEQSA accreditation proposals
and documentation for new individual units and awards, e.g. MBA programme. Unit
coordination and teaching of a range of postgraduate units including: Marketing
Management; International Marketing; International Management; Brand Management;
Marketing Communications; Strategic Management.
Sept 2012 – December 2013
Lecturer in Conservation Business, Durrell Institute of Conservation & Ecology, School
of Anthropology & Conservation, University of Kent, U.K.
Research, teaching and consultancy in ecology, environmental management,
conservation and sustainable development. Programme Convenor: MSc in Conservation
& Business; Module Convenor/Teaching: Business Principles for Biodiversity
Conservation; Climate Change & Conservation; Principles & Practice of Ecotourism;
Protected Areas Management.
Oct 2010 – Sept 2012
Principal: Corroboree Consulting, U.K.
Research, corporate training and consultancy in business (strategic management,
marketing, international business and market research), environmental management and
ecotourism (ecological and social research).
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3. Visiting Part Time Lecturer, Executive MBA programme, Birmingham Business School,
University of Birmingham, U.K.
Visiting Part Time Lecturer, Executive MBA programme, Singapore Institute of
Management University, Singapore
Visiting Part Time Senior Lecturer, Worcester Business School, University of Worcester,
U.K.
Oct 2008 – Aug 2010: University of Western Sydney, Australia
Lecturer, School of Marketing & Sydney Graduate School of Management
Research, consultancy and lecturing (e.g. marketing, international business, consumer
behaviour, services marketing and strategic management) to undergraduate and
postgraduate students (see further details below).
Oct 2007 – Oct 2008: University of Worcester, U.K.
Senior Lecturer, Worcester Business School
Research and lecturing (e.g. marketing, international business and strategic management)
to undergraduate and postgraduate students. Developed a new undergraduate module in
Sustainable Development in collaboration with the university’s Institute of Science &
Environment.
Feb 2004 – Oct 2007: University of Western Sydney, Australia
Lecturer, School of Marketing & Sydney Graduate School of Management;
Head, Postgraduate Programmes, School of Marketing (2007);
Director, Enterprise & International Development, Dean’s Unit, College of Science,
Technology & Environment (2005);
Manager, Business Engagement (2004-2007)
Research, consultancy, corporate training and lecturing (e.g. marketing, international
business, consumer behaviour, services marketing, strategic management,
entrepreneurship) to undergraduate and postgraduate students.
Head of the School’s Postgraduate Programmes (MBMktg, MBIntMktg, MIntBus) during
2007 and Manager, Business Engagement 2004-2010. Seconded as Director, Enterprise &
International Development to the Dean’s Unit of the College of Science, Technology &
Environment in 2005, during which I (i) researched new business opportunities, (ii)
achieved agreement with an international corporate partner to market a suite of new
computer forensics training courses for industry practitioners, (iii) helped develop a new
training course for managers of a nationwide supermarket retailer and (iv) developed a
new internet portal for on-line enrolment and payment.
Jan 2003 – Dec 2003: University of Tasmania, Australia
Lecturer, School of Management
Research, lecturing and consultancy (e.g. marketing, international business and strategic
management). Successfully developed corporate training and consultancy business in
collaboration with the ‘Advance Burnie’ state government enterprise initiative in the
north-west of the state. Chaired the Faculty of Commerce’s triannual review of all
Schools’ undergraduate degrees.
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4. Feb 1998 – Jan 2003
Principal, Corroboree Consulting (own company)
Visiting Part Time Lecturer, University of Technology, Sydney; University of New South
Wales; University of Western Sydney, Australia
Studied full time for M.App.Sc. and Ph.D degrees. Concurrently undertook a variety of
consulting (eg NSW National Parks & Wildlife Services) and corporate training
assignments (eg SIM Group, Roche Pharmaceuticals, Australian Institute of Management)
and lectured part–time to undergraduate and postgraduate students at three Sydney
universities.
Oct 1997 – Feb 1998: AWA Plessey Asia Pacific Pty. Ltd., Sydney, Australia
General Manager, Communications Division
Headed one of the company’s two Strategic Business Units. Achieved target revenue
budget of A$26M, (total company turnover A$50M) and managed 35 multidisciplinary
staff. Marketed a comprehensive range of B2B telecommunications products and services
worldwide and initiated internal change to a solutions focus. Established a strategic
planning discipline and introduced new systems to get new products into the market
faster, more successfully. Left to pursue further academic studies.
Feb 1996 – Oct 1997: Telstra MobileNet. (Telecom Australia), Melbourne, Australia
Marketing Manager, Mobile Communications
Managed Telstra's analogue mobiles B2B and B2C business. Fully achieved A$1.7 Billion
revenue budget – the second largest revenue stream in the whole company. Developed
and coordinated customer relationship strategies to retain and migrate analogue
customers to GSM & CDMA digital networks. Managed 4 staff. Headhunted to join AWA
Plessey Asia Pacific Pty. Ltd.
May 1994 - Feb 1996: Telstra International (Telecom Australia), Sydney, Australia
Senior International Business Development Manager, North Asia/Pacific
Nominee Director and Shareholder’s Representative (Telstra NZ & Kiribati)
Identified and pursued large scale telecomms network investment opportunities in China,
Taiwan, Hong Kong, Japan, S. Korea, New Zealand and Kiribati. Led multidisciplinary
project teams to scope technical and commercial viability of potential investments with
foreign private and government partners to form appropriate Joint Venture vehicles to
realise such opportunities. Initiated and undertook a major role in the first visit by
Telstra’s CEO to the People’s Republic of China, involving negotiations with the head of
China’s new second telco (China Unicom), three ministers and a vice – premier. My
efforts resulted in Telstra being invited to partner China Unicom in developing telecoms
infrastructure in Henan and Hebei provinces and the establishment of Telstra’s office in
Beijing. Led the drafting and management of investment proposals to the Telstra Board
and liaised with legal and other professional advisors both in Australia and China to lobby
for necessary approvals for such investments. Nominee Director and Shareholder's
Representative for two of Telstra's overseas companies (Kiribati and New Zealand) and
managed 10 people. Transferred internally at my request to gain experience of mobile
communications.
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5. Feb 1992 - May 1994: Alcatel Business Systems International (ABSI), Paris, France
Director, Asia Pacific Region
General management and new business development for the division in 12 countries in
the Asia Pacific region, including China and India. Led a multidisciplinary team in four
offices in Paris, New Delhi, Beijing and Singapore selling ABSI's full business range (PBX,
Key Systems, terminals and other B2B telecomms products and services). Initiated
technology transfer joint venture start – ups in China and India and achieved ABSI's first
technology transfer Joint Venture (in Shanghai, China). Managed a multidisciplinary staff
of 15 and via a combination of the Shanghai joint venture start-up and regional sales
partners increased regional turnover from US$10M in 1991 to US$25M in 1993.
Headhunted and transferred to Australia by Telstra Australia.
Aug 1990 - Feb 1992: Alcatel Business Systems, London, U.K. and Paris, France
International Business Development Manager
New business development of a range of B2C telecommunications products in six
countries across Western Europe, via Alcatel's national subsidiaries, government telcos,
distributor / dealer networks and retail chains. Managed 7 staff. Promoted and
transferred from London to the Paris H.Q. and later promoted again and transferred to
ABS International.
Oct 1984 - Aug 1990: NEC Business Systems (Europe) Ltd., London, U.K.
Marketing Manager, Telecommunications Division
Led strategic planning and marketing of NEC ‘NEFAX’ brand in 6 European countries. Won
board approval to change sales channel strategy from a direct selling model and built a
nationwide dealer/retailer network model; designed and managed appropriate pricing
and margin structures for such channels; launched 15 new products; managed an
Integrated Marketing Communications budget of £5M including the first use of TV
advertising by NEC in Europe. Helped to increase divisional revenue from £15M to £100M
and took the brand to No.1 market share in the U.K. Also held full profit and loss
responsibility (£15M revenue) for NEC's Key Systems business in the U.K. and Italy and
took a leading role in the launch of NEC's first PBX product in Europe. Managed 9
multidisciplinary staff. Undertook frequent overseas travel for new product development
and commercial negotiations with European distributors and NEC headquarters in Tokyo.
Headhunted by Alcatel Business Systems.
May 1982 - Oct 1983: Presco Buildings Ltd., Shrewsbury, U.K.
Marketing Manager
Marketed the company's range of portable and modular system buildings to a wide
variety of B2B customers. Revised the company’s strategy and structure to reduce risk
from reliance on traditional customer industries with pronounced seasonality, and
introduced formal marketing planning systems. Introduced and maintained a DEC
minicomputer-based sales prospecting system in support of the direct sales force to
increase efficiencies via directing its efforts, capturing sales data and facilitating
integration with direct mail and telemarketing. Helped to increase company turnover
from £3M to £8M under depressed economic conditions. Left to return to business
school to study for MBA.
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6. June 1981 - May 1982: Unipart Group PLC, Oxford, U.K.
Key Product Line Manager
Developed and launched a new B2C product range for one of the company's 18 identified
key product lines via a nationwide network of wholesale and retail chains. Fully achieved
£5M revenue budget. Left to gain broader market experience.
Oct 1977 - June 1981: British Leyland Plc, Birmingham, U.K.
Management Trainee
U.K.’s largest automotive manufacturer. Completed comprehensive 4-year management
training program, combining in-company commercial placements with periods of
academic study. Gained hands-on experience in National, Regional and Dealer Sales
Operations; Market Planning; Product Development; Product Management; Advertising
and Merchandising; Finance and Engineering. Key achievement was acting as
business/engineering liaison between the Marketing and Engineering teams responsible
for the highly successful launch of the “miniMetro” car at the British Motor Show in Oct
1980. Completed degree and training programme.
PEER-REVIEWED ACADEMIC JOURNAL PUBLICATIONS
1. Hardiman, N. and Burgin, S. (2010). Adventure recreation in Australia: a case study
that investigated the profile of recreational canyoners, their impact attitudes and
response to potential management options. Journal of Ecotourism, 9(1): 36-44. DOI:
10.1080/14724040902863333
2. Hardiman, N. and Burgin, S. (2010). Recreational impacts on the fauna of Australian
coastal marine ecosystems. Journal of Environmental Management, 91, 2096-2108.
doi:10.1016/j.jenvman.2010.06.012
3. Hardiman, N. and Burgin, S. (2010). Preliminary Assessment of Freshwater Crayfish
as Environmental Indicators of Human Impacts in Canyons of the Blue Mountains,
Australia. Journal of Crustacean Biology, 30(4): 770-777. DOI:
http://dx.doi.org/10.1651/09-3264.1
4. Hardiman, N. and Burgin, S. (2010). Visitor impacts and canyon management in the
Blue Mountains, Australia: canyoners’ perspectives and wilderness management.
Managing Leisure, 15(4): 264-278. DOI: 10.1080/13606719.2010.508667
5. Burgin, S. and Hardiman, N. (2010). Ecoaccreditation: win-win for the environment
and small business? International Journal of Business Studies – Special Issue:
Environmental Sustainability and Business, 18(1): 23-38.
6. Hardiman, N. and Burgin, S. (2011). Effects of trampling on in-stream
macroinvertebrate communities from canyoning activity in the Greater Blue
Mountains World Heritage Area. Wetlands Ecology and Management, 19(1), 61-71.
DOI 10.1007/s11273-010-9200-4
7. Hardiman, N. and Burgin. S. (2011). Comparison of stream macroinvertebrate
assemblages in canyon ecosystems of the Blue Mountains (Australia) with and
without recreational traffic: a pilot study in impossible terrain. Australian Zoologist,
35(3), 757-769.
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7. 8. Hardiman, N. and Burgin, S. (2011). Canyoning adventure recreation in the Greater
Blue Mountains World Heritage Area (Australia): the canyoners and canyoning
trends over the last decade. Tourism Management, 32(6), 1324-1331.
doi:10.1016/j.tourman.2011.01.002
9. Burgin, S. and Hardiman, N. (2011). The direct physical, chemical and biotic impacts
on Australian coastal waters due to recreational boating. Biodiversity and
Conservation, 20 (4), 683–701. DOI 10.1007/s10531-011-0003-6
10. Burgin, S. and Hardiman, N. (2012). Extreme sports in natural areas: looming
disaster or a catalyst for a paradigm shift in land use planning? Journal of
Environmental Planning and Management, 55 (7), 921-940.
http://dx.doi.org/10.1080/09640568.2011.634228
11. Pearce, G. and Hardiman, N. (2012). Teaching undergraduate marketing students
using ‘Hot-Seating Through Puppetry’: an exploratory study. Innovations in
Education and Teaching International, 49(4), 437-447.
http://dx.doi.org/10.1080/14703297.2012.728379
12. Burgin, S. and Hardiman, N. (2012). Is the evolving sport of mountain biking
compatible with nature conservation in national parks? Australian Zoologist, 36(2),
201-208. http://dx.doi.org/10.7882/AZ.2012.016
13. Hardiman, N. and Burgin, S. (2013). World Heritage Area listing of the Greater Blue
Mountains - did it make a difference to visitation? Tourism Management
Perspectives, 6, 63-64. http://dx.doi.org/10.1016/j.tmp.2012.12.002
14. Hardiman, N. and Burgin, S. (2013). Mountain biking: is it all downhill for the
environment or is there a chance to up a gear? International Journal of
Environmental Studies, 70(6), 976-986. DOI:10.1080/00207233.2013.848531
15. Burgin, S. and Hardiman, N. (2015). Effects of non-consumptive wildlife-oriented
tourism on marine species and prospects for their sustainable management.
Journal of Environmental Management, 151C: 210-220.
DOI: 10.1016/j.jenvman.2014.12.018
16. Hardiman, N. and Burgin, S. (In review). Nature tourism trends in Australia with
reference to the Greater Blue Mountains World Heritage Area. Journal of
Sustainable Tourism.
17. Hardiman, N., Dietz, K.C., Bride, I. and Passfield, L. (In review). Seed attachment
propensity on boot soles and bike tyres. Journal of Environmental Management.
18. Burgin, S. and Hardiman, N. Crocodiles and grey nomads: A deadly combination? (In
review). Current Issues in Tourism.
19. Burgin, S. and Hardiman, N. (In review). Tourism in the Greater Blue Mountains
World Heritage Area: time for a policy change. Environmental Science and Policy.
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8. 20. Hardiman, N. and Burgin, S. Environmental impacts and sustainability of the global
whale-watching industry. In preparation.
21. Burgin, S. and Hardiman, N. Recreational impacts on the fauna of Australian
freshwater ecosystems. In preparation.
REFEREED ACADEMIC CONFERENCE PAPERS
1. Pearce, G. and Hardiman, N. (2009). Is it a Bird, a Plane, a Guest Speaker? No, it’s
Mr Beare! Using Puppetry to Immerse Students in Marketing Scenarios, ANZMAC
2009 Conference Proceedings.
2. Burgin, S. and Hardiman, N. (2014). Maintaining competitive tourism advantage
with reference to the Greater Blue Mountains World Heritage Area. In: Proceedings
of the 7th
International Conference on Monitoring and Management of Visitors in
Recreational and Protected Areas, August 20-23, 2014. Edited by: Reimann, M.,
Sepp, K., Parna, E. and Tuula, R., Tallinn, Estonia. pp. 40-41.
DOI: 10.13140/2.1.2509.4403
3. Burgin, S. and Hardiman, N. (2014). Comparison of survey methods to profile
participants in emerging adventure recreation activities undertaken in wilderness.
In: Proceedings of the 7th
International Conference on Monitoring and Management
of Visitors in Recreational and Protected Areas, August 20-23, 2014. Edited by:
Reimann, M., Sepp, K., Parna, E. and Tuula, R., Tallinn, Estonia. pp. 300-302.
DOI: 10.13140/2.1.4344.4486
4. Burgin, S. and Hardiman, N. (2014). Unintended de-marketing manages visitor
demand in the Greater Blue Mountains World Heritage Area. In: Proceedings of the
7th International Conference on Monitoring and Management of Visitors in
Recreational and Protected Areas, August 20-23, 2014. Edited by: Reimann, M.,
Sepp, K., Parna, E. and Tuula, R., Tallinn, Estonia. pp. 300-302.
DOI: 10.13140/2.1.5130.8802
5. Burgin, S. and Hardiman, N. (2014). Mountain biking: an opportunity to enhance
economic development in Australian rural areas? In: Proceedings of the Australian
Regional Development Conference, October 15-17, 2014, Albury-Wodonga,
Australia.
RESEARCH FUNDING
Experience in applying for numerous external research funding grants as Principal and Co-
Investigator from a variety of funding bodies (e.g., UK Economic & Social Research
Council; The Darwin Initiative; Biology & Biotechnology Science Research Council).
Award (Principal Investigator): University of Kent Faculty of Social Science: £1600/A$2400
over nine months, commencing February 2013. Project: Measurement of human-
vectored seed dispersal on walking boots and mountain bike tyres.
Award (Co-Investigator): Darwin Initiative: £171,317/A$256,975 over three years,
commencing June 2013. Project: Socio-ecological landscapes: a model for biodiversity
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9. conservation and climate change adaptation in the Western Ghats, India.
http://www.kent.ac.uk/sac/research/projects/dcm_ghats.html
CONSULTING/CORPORATE TRAINING
I have consulted to and/or undertaken training assignments for a wide range of public
and private sector organisations in the UK and Australia. Examples ofclients include:
(Australia): Australian Institute of Management; Penrith Whitewater Stadium Ltd;
Woolworths Supermarkets Plc; Blue Mountains Tourism Ltd; SIMS Metals; Roche
Pharmaceuticals; NSW National Parks and Wildlife Service
(UK.) The Chartered Institute of Marketing; Group 4 Security Plc; Brengreen Plc.
UNIVERSITY - COMMUNITY ENGAGEMENT
• Manager, Business Engagement: School of Marketing, University of Western Sydney,
2004-2010.
• Development and management of Insights! Programme during 2004-2007,
by which undergraduate and postgraduate students undertake practical marketing
research and/or consulting for client organisations in the Greater Western Sydney
area. I sourced and managed clients via liaison with (e.g.) Austrade, Export Finance
and Insurance Corporation, Penrith Valley Economic Development Corporation and
NSW Dept. of State and Regional Development.
• Midlands Excellence Business Network, UK. Delivered “Analysing Carbon
Emissions in the Supply Chain for Competitive Advantage” seminar, University of
Worcester, May 2008
• Penrith Valley Economic Development Corporation, NSW
- Member, International Business Task Force.
- Member, Expert Consultants Network
- Presenter: “Tricks of the Trade” export training seminar, April 2007
• NSW Dept. of State and Regional Development
- Presenter: “Building brands by high technology firms”, Western Sydney IT
Cluster seminar series, September 2007
- Presenter: “Understanding your competitive edge in the global economy”,
Western Sydney IT Cluster seminar series, August 2006
UNIVERSITY SERVICE
2014-Present Member, Research Scholarship Committee; Member, Teaching and
Learning Committee, Top Education Institute, Sydney.
2008 Member, Computing & IT Programme Review Committee,
Worcester Business School, University of Worcester
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10. 2004-2010 Manager, Business Engagement, School of Marketing,
University of Western Sydney
2007 Head of Postgraduate Studies Programmes, School of Marketing,
University of Western Sydney.
2003 Chair, Triannual Review Committee, all Schools’ undergraduate
degrees and units, Faculty of Commerce, University of Tasmania
PROFESSIONAL TRAINING COURSES COMPLETED
Field survey methods: white-clawed crayfish Austropotamobius pallipes (Hills Ecology,
Bewdley, U.K., August 2011)
Biostatistics for Ecologists (Sydney University, Sydney, Australia, March 1999)
Telecom Australia Senior Management Leadership Enhancement Programme (KPMG,
Melbourne, Australia, May 1996)
Roles and Responsibilities of Company Directors (Australian Institute of Directors, Sydney,
Australia, June 1994)
AWARDS
Ford Motor Company Scholarship 1983-1984
Hawkesbury Scholarship 1999-2002
COMPUTER SKILLS
Blackboard/Moodle: Advanced
Word: Advanced
Excel: Advanced
Powerpoint: Advanced
Various scientific analysis and statistical packages: Intermediate
LANGUAGES
French: Read, written and spoken (Good)
LEISURE INTERESTS
Bushwalking, canyoning, abseiling, rogaining/orienteering, reading, photography, snow
ski-ing, mountain trekking. PADI-certified Open Water SCUBA diver.
VOLUNTARY WORK
U.K.
Worcestershire Wildlife Trust: habitat maintenance for biodiversity
Wyre Forest Study Group: flora and fauna surveying and monitoring
English Forestry Commission: habitat maintenance and restoration for biodiversity
Kent Wildlife Trust: habitat maintenance and restoration for biodiversity
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11. Australia
Birds Australia: habitat restoration and/or maintenance for endangered species
NSW Rural Fire Service: fire crew member
Referees
References available on request.
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