1. Naveen Kumar Singh
e-mail: nks.emails@gmail.com, nks.emails@yahoo.in
Mobile(Off): 8877807671 (Home): 9852182703, 8507082214, 9097074694
Senior Management Professional: Aspiring assignments in Retail; Audit and compliance;
Operations Management with a growth oriented Banking organization of repute.
Summary: Offering 9 years experience in Retail and Corporate Banking. My expertise is
focused on Retail Branch Banking, Operations and team management in the banking industry. I
have held managerial positions in two major banks namely, HDFC Bank and Axis Bank; have
effectively supervised large teams and have developed long-term contacts and relationships
with potential and existing clients.
WORK EXPERIENCE
Since May 10, 2014: Axis Bank Limited, Katihar Branch as Senior Manager and Branch
Head, Retail Branch Banking.
Location: Katihar, State: Bihar
No. of Staffs under supervision: 20
Achievements:
 Branch has achieved Highest Yearly Growth(20 Crores) in Total Deposits Base(Retail
and Govt.), Insurance, and Mutual Fund business since I took over charge.
 100% achievement MoM and YTD targets in Investment products business, since
joining.
 Motivated entire team for achieving heights of quality business with exceptional
compliance.
March 2011 to May 2014: Axis Bank Limited, Dhanbad Branch as Senior Manager and
Branch Operations Head, Retail Branch Banking,
Location: Dhanbad, State: Jharkhand
No. of Staffs under supervision: 20
Achievements:
 Motivated entire team for achievement picks of quality business with exceptional
compliance.
 Branch was declared the best in circle in operational efficiency.
 Kept Cash holding of branch within Cash Retention Limit on more than 80% working
days inspite of the branch having daily deposits of high cash.
 Introduced good practices like maintaining error log register for documentation of errors
etc.
 Introduced new registers like signature specimen register
 Resolved all infrastructure and house-keeping problems within short period.
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2. September 2005 to February 2011: HDFC Bank Limited, Service Branch, Patna as Manager
and Branch Head, Wholesale Banking Operations Branch
Location: Patna, Bihar
No. of Staffs under supervision: 20
Achievements:
 Key role in getting RBI approval for second backup clearing house at Patna
 Pioneering role in implementation of APLAB machines for automation of inward and
outward clearing process at Service Branch, Patna
 Pioneering six sigma project of uploading data in soft copy, provided by CMS clients,
which helps eradicate manual inputting, minimizes errors and reduces processing time
 Four consecutive satisfactory audit rating
Growth path:
Sep’05-June’06: Unit Head, Transactional Banking Group, Gaya
July’06-Mar’09: Unit Head, Wholesale Banking Operations, Patna
Apr’09-Feb’11: Branch Head, Wholesale Banking Operations, Patna
PREVIOUS EXPERIENCE
August 2004 to August 2005: Karvy Computershare Pvt Limited, Durgapur as Manager
Operations, Durgapur Branch
Location: Durgapur, West Bengal
No. Staffs under supervision: 5
Achievements:
 Within the short tenure was recognized as the best among entire eastern region team by
management (Declared during National meet at Head Office, Hyderabad)
 Positive/satisfactory feedbacks received from all corporate clients in weekly, monthly
and quarterly meetings, during the tenure
 Played a key role in spreading business across all segments of the company
March 2001 to December 2003: Franchisee of Aptech Computer Education as Course
Coordinator (cum Office Administrator cum Business facilitator), Durgapur Branch
Location: Durgapur, West Bengal
Achievements:
 Designed and marketed short-term computer training program for corporate employees.
Each year companies like Neelkamal Plastics, Oriental Bank of Commerce, Bank of
India, Birla Cement, SAIL etc. enrolled their employees and staffs for these programmes.
 Promoted and successfully marketed short term programs for engineering students
achieving a target of enrolling 150 students each year
 Pioneer in making the branch leaders among competitors in terms of quality education
and growing business
EDUCATION
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3. Exam passed Year of
passing
University/Bo
ard
Institution Main
subject/speci
alization
%age/Marks
Matriculation/X 1994 CBSE Kendriya
Vidyalaya
General 68%
Intermediate/10+
2
1996 CBSE Kendriya
Vidyalaya
Science(Mathe
matics)
63%
Graduation/B
Com
2001 Burdwan
University
Durgapur
Govt. College
Commerce 49%
PROFESSIONAL/TECHNICAL CERTIFICATIONS
 NCFM NSDL Depository operations Module from National Stock Exchange of India
 NCFM AMFI Certification (Advisor Module)
 Member of Indian Institute of Banking & Finance and pursuing JAIIB
 Certificate of Computing from IGNOU
 Higher Diploma in Software Engineering from Aptech Computer Education
PERSONAL DETAILS
Languages Known: Read – Hindi, English Write – Hindi, English Speak – Hindi, English, Bengali
Mother’s Name: Veena Singh
Father's Name: Amrendra Kishore Singh
Date of Birth: February 20th
, 1979
Age in years 35
Nationality: Indian
Marital Status: Married
Address (Present and Permanent:)/Address For Communication: S/o – A K Singh, “Veena
Niketan”, Moh – Mufti, Near Masjid Chowk, City – Hajipur, PINCODE-844101, State: Bihar
Date:
Place:
_____________________
Signature
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