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Introduction to Ethics & 
Decision Making
Warning! Abstract Values ahead! 
• “It is difficult to explain ethics, values and 
principles of practice in a limited space”. 
(Cocks & Adams, 2012;169). 
• “Shardlow (2002) makes the important 
point that dealing with values is like trying 
to hold a slippery fish”.(Thompson, 2006:36).
Why do values matter? 
Attention to our values helps us; 
• Become more self-aware. 
• Make ethical decisions. 
• Develop credibility, 
• Understanding one's own core values is integral to becoming 
self-aware. Self-awareness helps us understand how people 
perceive us, it enables us to identify the personal qualities that 
we would like to change. 
• Values influence our choices, but our choices also influence our 
values.
Professional Boundaries 
• Codes of ethics promote certain types of professional 
behaviour, but also limit or constrain other types of 
behaviour. 
• When we think of ethical constraints, we may refer to 
these as ‘professional boundaries’. 
• Having clear professional boundaries requires self-awareness 
and being able to differentiate between the 
‘personal self’ and the ‘professional self’. 
• This can be a demanding and complex process when 
working with families, as this role requires authenticity 
and intimacy and skill at developing relationships
CDWC Common Induction 
Standards (2010) requires; 
• Show how you promote the principles and 
values essential for work with children, young 
people and families 
• Understand the importance of promoting 
equality and diversity. 
• Understand different types of prejudice and 
discrimination and how anti-discriminatory 
• practice can contribute to the reduction of 
discrimination 
• Understand inclusion and inclusive practices
Principles and Values 
Respect Impartiality 
Principles and 
values from 
CWDC induction 
standards 
Consent and 
confidentiality 
Empowerment 
Accountability and ownership
Trying to Locate codified values? 
• It is currently difficult to locate ethical 
codes of practice that apply to the general 
children’s workforce. 
• However, the historically established 
profession of ‘Social Work’ might help us 
locate ethical principles:
Foundation of professional values 
Biestek (1961) principles; 
Recognition of a unique qualities. 
Recognises the need for service users to freely 
express their true feelings. 
Sensitivity to feelings, and understanding of their 
meaning. 
Acceptance of the service user for who they are. 
Not to assign guilt/innocence or degrees of 
service users responsibility for issues. 
Freedom of choice in making decisions. 
Confidentiality
Anti-oppressive practice 
Is a social work practice theory. It 
seeks to acknowledge oppression in 
societies, economies, cultures & 
groups and aiming social work to 
remove or negate the influence of the 
oppression. 
Bronfenbrenner (1979) 
Ecological Theory 
Thompson (2006) 
PCS Analysis
Historically, collective 
professional awareness 
of oppression has 
swung between two 
extremes; represented 
as a pendulum: 
Thompson (2006:36-9), Naïve Complacency – Practitioners were unaware of 
sociological/structural influences. Dogmatic Reductionism – ‘Political corrrectness 
gone mad’.
Applied Ethics 
Addressing Ethical 
Dilemmas and Making 
Decisions in real life 
contexts.
What are applied ethics? 
• Applied ethics is distinguished from 
normative ethics, which concerns what 
people should believe to be right and 
wrong 
• Applied ethics require a decision to be 
made in a contentious context. 
• Require contexts to be realistic.
Applied Ethical Dilemma 1 
• You and a friend are going out for a quiet drink and your 
local bar. A great conversation is taking place and you 
are really enjoying the night. After a while the waiter gets 
involved in your conversation and you discover that he is 
a really nice chap. 
• After about half an hour a young man of Arab heritage 
walks in, sits next to you and your mate, and asks the 
bartender for a beer. The bartender promptly refuses to 
serve the man based on his race and asks him to leave. 
• Do you say/do something? Why? Why not?
Applied Ethical Dilemma 2 
• Your best friend has just told you that he is 
cheating on his fiancée. Both he and his 
fiancée have been friends of yours since 
high school. You are angry at your best 
friend for what he is doing and want to tell 
his fiancée but at the same time you 
promised him you wouldn’t. Would you tell 
her? Why? Why not?
Applied Ethical Dilemma 3 
• You have been given £500 to donate to a 
starving family with four children with the 
condition that you have to donate 50% of 
the money to someone else who is going 
to buy drugs with your donation. Would 
you still donate?
These Ethical Dilemmas can be 
messy and confusing! 
Source, Dunk-West, (2013:103), How to be a social worker.
Breaking Down Ethical 
Dilemmas 
Source, Dunk-West, (2013:104), How to be a social worker
Maybe Adair’s 
(1985) 5 Stage 
Model of 
Decision Making 
can assist? 
Adapted from Thompson, (2009:237) People Skills
Recognise Options
Summary: 
 As each individual is unique, so is their value base they hold. 
 Values can be challenged, defended or changed 
 Just because you do not have a strong reaction to an issue does not 
mean you do not have a value base. 
 There may be conflict between personal and professional values and 
boundaries. 
 Ethics is the study of values. 
 Ethical dilemmas frequently occur in ‘real life’ and require choices to be 
made. 
 Statements of ethical principles; ‘codes of ethics’ (ie Biestek; BASW; 
CWDC) may guide practitioners in making consistent ethical decisions. 
 Most if not all decision making involves considering ‘options’. 
 Ultimately, one option is selected and other options are rejected, then 
acted upon.
Reference List 
• Adams, (2012), Working with children and families 
• Banks, S. (2006) Ethics, Accountability and the 
Social Professions. London: Palgrave. 
• Biestek, F. (1961) The Casework Relationship. 
• Cocks & Adams, (2012), in Adams, Working with 
children and families. 
• Dunk-West, (2013:104), How to be a social worker. 
• Thompson, (2006), Teaching and assessing values. 
• Thompson, (2009), People skills.

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Introduction to ethics and decision making

  • 1. Introduction to Ethics & Decision Making
  • 2. Warning! Abstract Values ahead! • “It is difficult to explain ethics, values and principles of practice in a limited space”. (Cocks & Adams, 2012;169). • “Shardlow (2002) makes the important point that dealing with values is like trying to hold a slippery fish”.(Thompson, 2006:36).
  • 3. Why do values matter? Attention to our values helps us; • Become more self-aware. • Make ethical decisions. • Develop credibility, • Understanding one's own core values is integral to becoming self-aware. Self-awareness helps us understand how people perceive us, it enables us to identify the personal qualities that we would like to change. • Values influence our choices, but our choices also influence our values.
  • 4. Professional Boundaries • Codes of ethics promote certain types of professional behaviour, but also limit or constrain other types of behaviour. • When we think of ethical constraints, we may refer to these as ‘professional boundaries’. • Having clear professional boundaries requires self-awareness and being able to differentiate between the ‘personal self’ and the ‘professional self’. • This can be a demanding and complex process when working with families, as this role requires authenticity and intimacy and skill at developing relationships
  • 5. CDWC Common Induction Standards (2010) requires; • Show how you promote the principles and values essential for work with children, young people and families • Understand the importance of promoting equality and diversity. • Understand different types of prejudice and discrimination and how anti-discriminatory • practice can contribute to the reduction of discrimination • Understand inclusion and inclusive practices
  • 6. Principles and Values Respect Impartiality Principles and values from CWDC induction standards Consent and confidentiality Empowerment Accountability and ownership
  • 7. Trying to Locate codified values? • It is currently difficult to locate ethical codes of practice that apply to the general children’s workforce. • However, the historically established profession of ‘Social Work’ might help us locate ethical principles:
  • 8. Foundation of professional values Biestek (1961) principles; Recognition of a unique qualities. Recognises the need for service users to freely express their true feelings. Sensitivity to feelings, and understanding of their meaning. Acceptance of the service user for who they are. Not to assign guilt/innocence or degrees of service users responsibility for issues. Freedom of choice in making decisions. Confidentiality
  • 9.
  • 10.
  • 11.
  • 12. Anti-oppressive practice Is a social work practice theory. It seeks to acknowledge oppression in societies, economies, cultures & groups and aiming social work to remove or negate the influence of the oppression. Bronfenbrenner (1979) Ecological Theory Thompson (2006) PCS Analysis
  • 13. Historically, collective professional awareness of oppression has swung between two extremes; represented as a pendulum: Thompson (2006:36-9), Naïve Complacency – Practitioners were unaware of sociological/structural influences. Dogmatic Reductionism – ‘Political corrrectness gone mad’.
  • 14. Applied Ethics Addressing Ethical Dilemmas and Making Decisions in real life contexts.
  • 15. What are applied ethics? • Applied ethics is distinguished from normative ethics, which concerns what people should believe to be right and wrong • Applied ethics require a decision to be made in a contentious context. • Require contexts to be realistic.
  • 16. Applied Ethical Dilemma 1 • You and a friend are going out for a quiet drink and your local bar. A great conversation is taking place and you are really enjoying the night. After a while the waiter gets involved in your conversation and you discover that he is a really nice chap. • After about half an hour a young man of Arab heritage walks in, sits next to you and your mate, and asks the bartender for a beer. The bartender promptly refuses to serve the man based on his race and asks him to leave. • Do you say/do something? Why? Why not?
  • 17. Applied Ethical Dilemma 2 • Your best friend has just told you that he is cheating on his fiancée. Both he and his fiancée have been friends of yours since high school. You are angry at your best friend for what he is doing and want to tell his fiancée but at the same time you promised him you wouldn’t. Would you tell her? Why? Why not?
  • 18. Applied Ethical Dilemma 3 • You have been given £500 to donate to a starving family with four children with the condition that you have to donate 50% of the money to someone else who is going to buy drugs with your donation. Would you still donate?
  • 19. These Ethical Dilemmas can be messy and confusing! Source, Dunk-West, (2013:103), How to be a social worker.
  • 20. Breaking Down Ethical Dilemmas Source, Dunk-West, (2013:104), How to be a social worker
  • 21. Maybe Adair’s (1985) 5 Stage Model of Decision Making can assist? Adapted from Thompson, (2009:237) People Skills
  • 23. Summary:  As each individual is unique, so is their value base they hold.  Values can be challenged, defended or changed  Just because you do not have a strong reaction to an issue does not mean you do not have a value base.  There may be conflict between personal and professional values and boundaries.  Ethics is the study of values.  Ethical dilemmas frequently occur in ‘real life’ and require choices to be made.  Statements of ethical principles; ‘codes of ethics’ (ie Biestek; BASW; CWDC) may guide practitioners in making consistent ethical decisions.  Most if not all decision making involves considering ‘options’.  Ultimately, one option is selected and other options are rejected, then acted upon.
  • 24. Reference List • Adams, (2012), Working with children and families • Banks, S. (2006) Ethics, Accountability and the Social Professions. London: Palgrave. • Biestek, F. (1961) The Casework Relationship. • Cocks & Adams, (2012), in Adams, Working with children and families. • Dunk-West, (2013:104), How to be a social worker. • Thompson, (2006), Teaching and assessing values. • Thompson, (2009), People skills.