1. NANCY A LITTLEFAIR
Grand Rapids, MI - (616) 437-6601 © - nancy.littlefair@gmail.com
Summary- To obtain a position in Telecommunications or Project Management. To work in a
fast paced environment that demands strong organizational and project based skills. To drive
projects from start to finish. To implement corporate policies. To negotiate contracts. To work
independently or in a group. To trouble shoot with multiple parties to reach detailed resolution
of issues.
Qualifications and Accomplishments
 Telecommunication Manager for Corporate Headquarters and up to 350 retail
stores.
 Negotiated Telecommunication Contracts.
 Implemented a Wide Area Network.
 Project managed a fiber build and multiple data circuit installations.
 Developed manuals for a Help Desk, phone system, and telecom support.
 Established an Employee Cell Phone program.
 Budget management of Telecom and Utilities at the corporate and store level.
 Purchased Phone Systems.
 Implemented VoIP.
Experience
Current Status – Family Christian Stores, LLC: Telecommunication and Utility
Management. November 2004 through Present.
August 2004 from September 1990 – Worked in Direct Sales and as a Direct Account
Consultant for CenturyLink / Qwest Communications in Grand Rapids MI. Managing a
customer base of over $ 350,000 in monthly revenue, responsible to grow and maintain
Customer Relations, and to assist in a team environment to acquire new business.
February 1990 from September 1990 – Direct Salesperson acquiring new accounts for
Allnet Communications.
Education - 4 year Bachelors Degree in Business from Purdue University, West Lafayette, IN,
graduating in 1989.
References
Doug Hilbert: 616-822-4570 doug@hilbertconsulting.com Steve Henkel: 616-822-9934 shenkel01@gmail.com
Steve Biondo: 616-308-4108 SVP Human Resources Gary Jones: 616-329-7319 gary.jones@centurylink.com