2. Table of contents
1.Contact Information
2.Summary Statement
3.Cover Letter
4.Resume
5.References
6.Professional profile
7.Anatomy and Physiology References images
8.Medical Terminology
9.Medical Billing and Coding via EClinical
1.Front office (Demographics and Data Entry)
2.Coding (manual and Electronic)
3.Billing
3. SUMMARY
My name is Nakeya Houlton. Experience 1 year medical Secretary and 6+ years
customer service, EMR and insurance knowledgeable. I am a great communicator,
knows how to converse to patient and office team. Extremely professional. My best
attributes are I'm great at my job.
Logical and efficient medical coding professional with exceptional skills in abstracting
information and assigning codes related to medicine, surgery, radiology and
pathology. Bringing Skills in reviewing, processing and submitting medical claims.
Familiar with medical terminology, ICD9, and CPT coding.
4. Nakeya Houlton
215-37 112th Ave, Queens Village, NY 11429
718-749-7207
Nakeyahoulton@gmail.com
OBJECTIVE: To secure a professional position that will enable me to utilize my skills and experience to
contribute to the success in a progressive organization
EXPERIENCE
North Shore LIJ Medical Group 03/2015 – Present
Medical Secretary—New York, NY
Maintains constant communication and updates with Team Leads, Supervisor and Management
Handled heavy telephone volume, ensuring that callers were assisted in a timely, efficient and courteous
manner
Obtains new and confirms existing patient demographics and insurance information
Accurately schedules appointments based on the availability of physicians and patients needs
Handled heavy telephone volume, ensuring that callers were assisted in a timely, efficient and courteous
manner
Managed a full calendar of events while ensuring physician was prepared for upcoming meetings
Scheduled and coordinated all appointments, tests, consultations, treatments and surgeries, according to
template
Ensured the release and transcription of all orders and, if necessary, reviewed disposition form to confirm
physician orders
Implemented new filing and follow-up system for physician to assist with meeting tight deadlines and ensure
proper follow up
5. Centerplate Inc.01/2014 – 01/2015
Human Resources Associate—New York, NY
Implemented human resources programs by providing human resources services, including talent
acquisition, staffing, employment processing, compensation, health and welfare benefits, training and
development, records management, safety and health, succession planning, employee relations and
retention, AA/EEO compliance, and labor relations; completing personnel transactions
Developed human resources solutions by collecting and analyzing information, recommending
courses of actions
Improved manager and employees performance by identifying and clarifying problems
Protected organizations value by keeping information confidential
Maintained human resources records by maintaining applications, resumes, and applicant logs
6. Securitas USA Inc.04/2011 – 06/2013
Human Resources Assistant— New York, NY
Served as a link between management and employees by handling questions, interpreting and
administering contracts and helping resolve work-related problems
Distributed incoming mail to correct recipients throughout the office
Ensured background and reference checks were completed correctly
Processed payroll, which includes ensuring vacation and sick time are tracked in the system
Facilitated resolutions to any payroll errors
Performed payroll and benefits audits and recommending any correction action
Completed termination paperwork and assisting with exit interviews
Resources One Mortgage Bank 06/2009 – 07/2010
Administrative Assistant— New York, NY
Managed the receptionist area, including greeting visitors and responding to telephone and in-person
request for information
Distributed incoming mail to correct recipients throughout the office
Organized files, developed spreadsheets, faxed reports and scanned documents as needed
Processed confidential tax for information
EDUCATION
SUNYQEOC–Queens, NY
Medical billing and coding
7. References
Allison Kelley
Human Resource Manager
Centerplate Inc.
2150 Hempstead Tpke
Elmont, NY 11003
516-427-2900
Allison.Kelley@centerplate.com
Mrs. Kelley was my manager at Centerplate and Securitas Inc as well.
Latasha Coleman
Office Manager
North well Health
Southside Hospital
301 E Main St
Bay Shore ,NY 11706
718-755-2463
Lcoleman@northwell.edu
Ms. Colman was my manager at North well health nephrology unit
8. References
Zenobia Davis
Office Manager
North well Health
Division of Gastroenterology at North well Hospital
600 northern Blvd
Great Neck, NY 11021
516-880-3898
Zdavis@northwell.edu
Mrs. Davis was my manger at North well Health Gastroenterology unit.
16. Medical Terminology
Root Word Meaning
Cepahl/o head
Chrom color
Enter/o intestine
Derm/o skin
Gastr/o stomach
Hem/o, Hemat/o blood
My/o muscle
Myel/o spinal cord
Onych/o nail
Oste/o bone
Phag eat or swallow
Phleb/o vein
Pulm/o, Pulmon/o lungs
Synov/i synovial fluid, joint, or membrane
Thromb/o clot
Vas/o vessel or duct
17. Medical Terminology
Suffix Meaning
-algia pain
-centesis puncture, tap
-desis binding, fusion
-ectomy excision, surgical removal
-emia blood
-graphy act of recording data
-pexy surgical fixation
-plasty plastic repair/surgery, reconstruction
-sclerosis hardening
-tripsy crushing
-uria urine, urination
18. Medical Terminology
Prefix Meaning
A- without, absence of
Ab- away from
Ad- toward, near
Ante- before
Ec-, Ect/o- out, outside
End/o- in, within
Mon/o- one
Peri- surrounding
Poly- many, much
Post- after, behind
Trans- across, through
Supra- above
25. Meaningful use
• Meaningful use is using certified electronic health record (EHR) technology to:
• Improve quality, safety, efficiency, and reduce health disparities
• Engage patients and family
• Improve care coordination, and population and public health
• Maintain privacy and security of patient health information
• Ultimately, it is hoped that the meaningful use compliance will result in:
• Better clinical outcomes
• Improved population health outcomes
• Increased transparency and efficiency
• Empowered individuals
• More robust research data on health systems
