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NCVO webinar: How to involve and safeguard volunteers during coronavirus

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Slides from a webinar broadcast on 14 May 2020, covering common volunteering roles, key safeguarding principles and wellbeing tips for your volunteers during the covid-19 pandemic.

Watch the webinar: https://www.youtube.com/watch?v=rWvaia95Kv8

Published in: Government & Nonprofit
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NCVO webinar: How to involve and safeguard volunteers during coronavirus

  1. 1. HOW TO INVOLVE AND SAFEGUARD VOLUNTEERS DURING CORONAVIRUS 14 MAY 2020 JARINA CHOUDHURY
  2. 2. 'If I am scuppered I'm leaving you £1,000 to do some of the things we talked about.'
  3. 3. VOLUNTEERING, SAFEGUARDING AND WELLBEING We will have explored: • good practice in safeguarding and volunteering • well-being tips on how to manage volunteers • shared examples of how volunteers are supporting communities BY THE END OF THE WEBINAR
  4. 4. Safeguarding 1. Safeguarding responsibilities 2. Minimising risk 3. DBS checks 4. Regulated activity 5. Non-regulated activity 6. Common volunteer roles Wellbeing 1. What does wellbeing mean? 2. Tips for volunteer wellbeing 3. Coronavirus testing 4. Personal protective equipment 5. Supporting volunteers 6. Training for volunteers 7. Resources and blogs WHAT WE WILL COVER
  5. 5. Let’s find out about you…
  6. 6. SAFEGUARDING DURING CORONAVIRUS
  7. 7. SAFEGUARDING 1. Safeguarding responsibilities 2. Minimising risk 3. Disclosure and Barring Service (DBS) checks 4. Regulated activity 5. Non-regulated activity 6. Common volunteer roles IN THIS SECTION
  8. 8. 1. SAFEGUARDING • Everyone should have a basic understanding of safeguarding and who to report to if there are any concerns. • If you are supporting or organising volunteers, you should understand: • the risks of your volunteer roles or activities • how you will manage those risks • how to handle safeguarding concerns if a volunteer tells you a vulnerable person is being harmed or is at risk of harm. SAFEGUARDING RESPONSIBILITIES
  9. 9. 2. SAFEGUARDING 1. Follow the latest government guidance to stop the spread of the virus 2. Verify volunteers’ identity 3. Consider if a DBS check is possible or helpful 4. Ask people to volunteer in pairs 5. Be clear on limitations of roles and monitor them 6. Have clear processes for handling money 7. Don’t collect or store unnecessary personal details 8. Know how to recognise and report harm MINIMISING RISK
  10. 10. 3. SAFEGUARDING Enhanced DBS check + barred list check Enhanced DBS check Standard DBS check Basic DBS check DBS – WHAT CHECKS ARE AVAILABLE?
  11. 11. 4. COMMON COVID VOLUNTEER ROLES Shopping Medical supplies Deliveries Checking in Running errands Paying bills
  12. 12. Do these volunteer roles require a DBS check?
  13. 13. DBS restrictions to volunteer are only mandatory for regulated activity An activity is regulated when: a) the purpose of a role b) is to carry out certain activity c) with a certain person/group Common roles: • Some activity (like shopping) is regulated for certain groups • Self-isolating or shielding does not place someone in these groups • Even if that person becomes ill, the purpose of the role doesn’t change so it isn’t regulated 5. SAFEGUARDING REGULATED ACTIVITY
  14. 14. For non-regulated activity, DBS checks are not mandatory ‘Enhanced’ checks are only available for certain roles Many roles (eg befrienders) are not eligible for these checks You may able to access basic DBS checks however: • Is it useful? • Is it worth the cost? 3. SAFEGUARDING NON-REGULATED ACTIVITY Safeguarding for informal volunteer-led groups
  15. 15. Which of these are regulated activities?
  16. 16. WELLBEING
  17. 17. What does wellbeing mean to you?
  18. 18. 1. Check in with volunteers regularly 2. Handwashing often, for at least 20 seconds 3. Stay at least two metres apart from others 4. Stay outside of people’s homes 5. Tell volunteers to let their family and friends know what they’re doing 6. Don’t be afraid to ask for help from statutory services 7. Don’t take on too much – it’s better not to offer help at all than to let someone down 2. TIPS FOR VOLUNTEER WELLBEING
  19. 19. 3. CORONAVIRUS TESTING • Coronavirus testing is now available to: • all essential workers including NHS and social care workers with symptoms (essential workers) • anyone over 65 with symptoms • anyone with symptoms whose work cannot be done from home • anyone who has symptoms of coronavirus and lives with any of those identified above • Worker definition applies to both paid and unpaid roles • Test most effective within three days of symptoms developing • self-referral.test-for-coronavirus.service.gov.uk/
  20. 20. 4. PERSONAL PROTECTIVE EQUIPMENT (PPE) • Volunteers carrying out basic roles don’t need PPE • If you are volunteering in health and social care roles where you may be exposed, follow the advice of the your organisation • HSE Coronavirus guidance • Gov.uk make a cloth face covering
  21. 21. 5. SUPPORTING VOLUNTEERS OUR FRONT LINE https://www.mentalhealthatwork.org.uk/ourfrontli ne/
  22. 22. 6. TRAINING FOR VOLUNTEERS (1) Culturally Appropriate Hygiene Promotion for Covid-19 19 May 2020 (18:00-20:00) Register here Covid-19 Myth Busting 15 May 2020 (14:00-16:00) Register here 19 May 2020 (18:00-20:00) Register here Managing Stress 15 May 2020 (10:00-12:00) Register here 20 May 2020 (18:00-20:00) Register here FREE COVID TRAINING FROM RED-R
  23. 23. 6. TRAINING FOR VOLUNTEERS (2) Support Cambridgeshire British Red Cross
  24. 24. QUESTIONS
  25. 25. 1. How volunteers can make a difference 2. Redirecting volunteers if you cannot take on any more 3. How volunteers are affected by the lockdown 4. Volunteers in key worker roles 5. Furlough and volunteering 6. Insurance and volunteering 7. Volunteer expenses 8. Paying for goods or services 9. Safeguarding for volunteer managers 10. Safeguarding for informal volunteer- led groups 11. DBS checks and volunteers 12. Data protection 13. Recognising and reporting scams AND FINALLY… WHAT'S AVAILABLE NOW
  26. 26. 1. Volunteers responding to coronavirus (20 Mar) 2. Are volunteers on lockdown: (25 Mar) 3. Covid-19 mutual aid and community support: How volunteers are getting involved (2 Apr) 4. NHS Volunteer Responders: The largest peacetime mobilisation of volunteers (6 Apr) 5. Volunteering and furloughing: What do we know? (8 Apr) 6. Five lessons from the past on spontaneous volunteering (9 April) AND FINALLY… BLOGS
  27. 27. STAY UP TO DATE volunteering@ncvo.org.uk @NCVOVolunteers 020 7520 2466 ncvo.org.uk/coronavirus ncvo.org.uk/email-updates

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