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#Caring4NHSPeople - virtual wellbeing session 15 April 2020

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Twitter: #Caring4NHSpeople #OurNHSpeople
The health and
wellbeing of our
NHS people during
the Covid-19
response
*Topic: Managing
Stress**
Virtual Community Meeting
15th April 4pm
Twitter: #Caring4NHSpeople #OurNHSpeople
Connecting to Audio
Twitter: #Caring4NHSpeople #OurNHSpeople
Introduce yourself in the chat box
Say:
• Who you are
• Where you are today
• Your Twitter handle
• One thing you did in the past week
that brought you joy
• Send to “all participants” To join the wellbeing community list, email:
http://horizonsnhs.com/caring4nhspeople/
Twitter: #Caring4NHSpeople #OurNHSpeople
To join the mailing list of people
who get the information about
this community:
http://horizonsnhs.com/caring4n
hspeople/
Building a Wellbeing Community
Twitter: #Caring4NHSpeople #OurNHSpeople
Where are
you are
joining from
today?
Twitter: #Caring4NHSpeople #OurNHSpeople
The health and
wellbeing of our
NHS people during
the Covid-19
response
*Topic: Managing
Stress**
Virtual Community Meeting
15th April 4pm

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#Caring4NHSPeople - virtual wellbeing session 15 April 2020

  • 1. Twitter: #Caring4NHSpeople #OurNHSpeople The health and wellbeing of our NHS people during the Covid-19 response *Topic: Managing Stress** Virtual Community Meeting 15th April 4pm
  • 3. Twitter: #Caring4NHSpeople #OurNHSpeople Introduce yourself in the chat box Say: • Who you are • Where you are today • Your Twitter handle • One thing you did in the past week that brought you joy • Send to “all participants” To join the wellbeing community list, email: http://horizonsnhs.com/caring4nhspeople/
  • 4. Twitter: #Caring4NHSpeople #OurNHSpeople To join the mailing list of people who get the information about this community: http://horizonsnhs.com/caring4n hspeople/ Building a Wellbeing Community
  • 5. Twitter: #Caring4NHSpeople #OurNHSpeople Where are you are joining from today?
  • 6. Twitter: #Caring4NHSpeople #OurNHSpeople The health and wellbeing of our NHS people during the Covid-19 response *Topic: Managing Stress** Virtual Community Meeting 15th April 4pm
  • 7. Twitter: #Caring4NHSpeople #OurNHSpeople 7 | • Offer support, ideas, knowledge and wisdom to those with a role in supporting the health and wellbeing of people working in health and care • Share the range of wellbeing support activities that are available to people working in health and care • Connect with each other and collectively build our community of those who support the health and wellbeing of our NHS people Aims of this session To:
  • 8. Twitter: #Caring4NHSpeople #OurNHSpeople The team today Chat box facilitators Dr Rosanna Hunt Paul Woodley Technical hosts Selina Bhambra Dr Sonya Wallbank Contributors Zoe Lord Facilitators Kim NurseProf Mike Holmes Louise Pratt Cheryl Samuels Social Media Leigh Kendall Elizabeth Nyawade Zarah Mowhabuth Youtube hosts Tej Riat Olly Benson Helen Bevan
  • 9. Twitter: #Caring4NHSpeople #OurNHSpeople • How this virtual session will work – Elizabeth Nyawade & Zoe Lord • Update on the National Support Offer – Dr Sonya Wallbank • Managing stress – Professor Mike Holmes • Our organisational approach to supporting wellbeing – Kim Nurse • Virtual breakout rooms for smaller conversations • Call to action & closing remarks
  • 10. Twitter: #Caring4NHSpeople #OurNHSpeople Very confident: I can recognise symptoms and have clear strategies to manage my own stress Not confident How confident do you feel about managing your own stress levels during Covid-19?
  • 11. Twitter: #Caring4NHSpeople #OurNHSpeople Very confident: I have the skills and a comprehensive package of support & leadership systems in in place Not very Confident How confident are you about your ability to support your colleagues through periods of stress during Covid-19?
  • 12. An update on the National Wellbeing Offer Dr Sonya Wallbank Health and Wellbeing Clinical Lead, NHS England & Improvement
  • 13. 1 5Unmind Headspace Sleepio Daylight Free access to Mental Health Apps: 2 For all NHS Staff – call 0300 131 7000 07:00-23:00 34 Silvercloud Information, and access to group and 1-1 support direct to your phone, laptop or PC Website and App TEXT Ways to access support during COVID-19 Helpline Send the text ‘FRONTLINE’ to 85258 to start a conversation Mental Health Modules for Stress, Resillience, Sleep and Anxiety. Use the code NHS2020
  • 14. #Caring4NHSPeople Group and 1-1 emotional and psychological support Hospice network Complex bereavement and grief support Front Door National Helpline number and text service Physical Welfare co-ordination for essential food, transport, accommodatio n and childcare helpline & information hub Individual, Line manager and team upskilling and support offer Free access to physical and psychological support apps & microsite information hub Investment & upskill of OH & EAP services Priority access to critical physical & mental health services
  • 15. Managing Stress Prof Mike Holmes GP Partner | Haxby Group York/Hull Vice-Chair | Royal College of General Practitioners (Membership & International) Honorary Professor | Dept of Health Sciences, University of York
  • 17. Our organisational approach to supporting wellbeing Kim Nurse Executive Director of Workforce and Organisational Development West Midlands Ambulance Service University NHS Foundation Trust NO!
  • 18. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. STAFF HEALTH and WELLBEING Kim Nurse Executive Director of Workforce & Organisational Development
  • 19. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. THE COMPUTER SAYS ……. NO! Little Britain…… • “if I stick to the policy then I can’t get into trouble” • “I treat everyone the same” • “managers need to be able to manage” • “If I do it for one person then everyone will want it”
  • 20. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. Moving from No to Yes – lets look at how • Visible leadership from the top • Managers trained in health and wellbeing • Board level reporting • Knowing your staff and what is going on in their lives. • Listening, problem solving, designing solutions together that work. • Mindset from “everyone” to “individual”.
  • 21. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. Emergency Operations Centre • Peer support service • Mental Health First Aid Training for all managers. • 2 dedicated Psychotherapists and 2 Physiotherapists supporting staff only.
  • 22. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. Aligned to each hub Working with Managers & Staff. Monitoring Work Time Directive. Regular Communication & Contact. Annualised rosters regular built in leave[Rested] Close knit communities Working in crews or teams Supportive and understanding of the role Managers trained In Stress Risk Assessments, Redeployment, Flexible working, Reasonable Adjustments, Alternative duties. Phased return to Work. Meaningful & Timely RTW interviews. Welfare Meetings - not just when absent 24/7 on call for staff and families HWB Champions being trained to be Mental Health First AidersMHFA Training Programme Leadership & Support Inner Circle of Support
  • 23. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. Outer Circle of Support Occupational Health Combat Stress PTSD Resources Library of local Support Networks & Groups
  • 24. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. Health & Wellbeing Champions
  • 25. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. Everyone can make a difference to the lives of colleagues If you are fortunate to be in a position of authority, use your power to create great organisations in which people can flourish.
  • 26. OFFICIAL - Business data that is not intended for public consumption. However, this can be shared with external partners, as required. “It takes a lot of effort to make it look this easy” quote stolen and adapted from Dolly Parton.
  • 27. We are going to move to virtual breakout rooms If you joining through Zoom, we are going to move you to a virtual breakout room to have a conversation with 5-6 other people When you go into your breakout rooms, you will need to mute and unmute yourself. Introduce yourselves to one another and agree who will capture up to 3 bullet points about your conversation Questions for your discussion • What are the signs of being overwhelmed that we are we looking for in other people? • What are our top tips for supporting others to help themselves and help others? 10 minutes in your breakout room If you are on YouTube or on the phone, you will take part in a facilitated conversation via the YouTube chat box When you get back into the Zoom main room, please write your bullet point in the chat box
  • 28. 28 |
  • 29. Tracking your experience as someone who is supporting the health and wellbeing of NHS people Email: Rosanna.Hunt@nhs.net And link on website: http://horizonsnhs.com/caring4nhspeople/
  • 30. Very helpfulNot helpful To what extent has today’s session been useful in your own role supporting staff health and wellbeing during Covid-19?
  • 31. In the chat box… Now the offer is in place, what gaps do you see and what do you need from your local, regional or national team?
  • 32. To join the mailing list of people who get the information about this community: http://horizonsnhs.com/caring4nhspeople/ Building a Wellbeing Community
  • 33. The focus for next week’s virtual community meeting will be Learn about the CARE model for recovery which underpins the national health and wellbeing offer Wednesday 22nd April 4-5pm Joining instructions: horizonsnhs.com/caring4nhspeople
  • 34. Thank you Chat box facilitators Dr Rosanna Hunt Paul Woodley Technical hosts Selina Bhambra Dr Sonya Wallbank Contributors Zoe Lord Facilitators Kim NurseProf Mike Holmes Louise Pratt Cheryl Samuels Social Media Leigh Kendall Elizabeth Nyawade Zarah Mowhabuth Youtube hosts Tej Riat Olly Benson Helen Bevan