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#Caring4NHSPeople - virtual wellbeing session 24 June 2020

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#Caring4NHSPeople - virtual wellbeing session 24 June 2020 about our LGBTQI+ people's wellbeing

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#Caring4NHSPeople - virtual wellbeing session 24 June 2020

  1. 1. How can we support the Health and Wellbeing of our LGBTQ+ people during and beyond COVID-19 Celebrating Virtual Pride Virtual Community Meeting 24th June 4pm #Caring4NHSpeople Welcome to our weekly wellbeing session: The health and wellbeing of our NHS people during the Covid-19 response
  2. 2. Introduce yourself in the chat box Say: • Who you are • Where you are today • Your job role • Share one memorable moment from these wellbeing sessions / What does ‘pride’ mean to you? • Send to “all participants” To join the wellbeing community list, click on the link at http://horizonsnhs.com/caring4nhspeople/ #Caring4NHSpeople
  3. 3. Our Wellbeing Community: https://tribe.horizonsnhs.com/ #Caring4NHSpeople
  4. 4. With Pride events being cancelled this year NHS England and NHS Improvement’s LGBT+ Staff Network is organising ‘NHS Virtual Pride’ on Friday 26th June. We are extending this celebration to the whole of the NHS, through all NHS LGBT+ staff networks in regions and Trusts, for all LGBT NHS staff and allies. To get involved in the lead up to NHS Virtual Pride please follow @VirtualNHSPride, and use the hashtag #NHSVirtualPride to join the conversation The link to watch the broadcast will be posted on @VirtualNHSPride (Twitter) and https://www.facebook.com/NHSVirtualPride/ (Facebook) Join the broadcast from 6pm on 26th June, on Microsoft Teams (can click the link to open in your browser, you do not need to have MS Teams installed). It will include music acts, drag, poetry, DJs and a few messages of support from some familiar faces! Please spread the word!
  5. 5. Introduce yourself in the chat box Say: • Who you are • Where you are today • Your job role • Share one memorable moment from these wellbeing sessions / What does ‘pride’ mean to you? • Send to “all participants” To join the wellbeing community list, click on the link at http://horizonsnhs.com/caring4nhspeople/ #Caring4NHSpeople
  6. 6. How can we support the Health and Wellbeing of our LGBTQ+ people during and beyond COVID-19 Celebrating Virtual Pride Virtual Community Meeting 24th June 4pm #Caring4NHSpeople Welcome to our weekly wellbeing session: The health and wellbeing of our NHS people during the Covid-19 response
  7. 7. What does LGBTQ+ mean? • LGBTQ+ is a term relating to sexual orientation or gender identity, and is often used in a united way to represent many communities of people. • Each letter represents the following: – Lesbian – Gay – Bisexual – Transgender – Queer or Questioning • ‘+’ represents other sexual identities including pansexual, asexual, omnisexual and intersexuality
  8. 8. Aims of our Wednesday wellbeing community events • Offer support, ideas, knowledge and wisdom to those with a role in supporting the health and wellbeing of our staff • Share the range of wellbeing support activities that are available • Connect with each other and collectively build our community of those who support the health and wellbeing of our health and care staff Photo by Petr Macháček on Unsplash
  9. 9. • Welcome – Prerana Issar • Update on the National Support Offer – Sonya Wallbank • Hidden Figures - COVID-19 impact on the community – Olivia Butterworth • Leading an LGBTQ+ NHS Network – Dr Paul Gilluley • Supporting the LGBTQ+ Community as a Leader – Dame Jackie Daniel • Achieving equality: beyond the LGBT+…. – Dr Michael Brady • Conversation with – Olivia, Paul, Jackie, Michael & Jacqueline Davies • Call to action & closing remarks - Elizabeth Nyawade & Zoe Lord #Caring4NHSpeople
  10. 10. The team today Contributors Zoe Lord Facilitators Elizabeth Nyawade Chatbox hosts Jessica Payne Dr Sonya Wallbank Olivia Butterworth Louise Pratt Prerana Issar Jacqueline Davies #Caring4NHSpeople Dr Paul Gilluley Dame Jackie Daniel Dr Michael Brady Adam Turner
  11. 11. Paul Woodley Technical hosts Zarah Mowhabuth Tej Riat Social Media Leigh Kendall YouTube host Lynsey OgilvieIan Baines #Caring4NHSpeople The team today Tom Underwood Pardeep Bains #Caring4NHSpeople
  12. 12. Welcome Prerana Issar NHS Chief People Officer NHS England & Improvement #Caring4NHSpeople
  13. 13. An update on the National Wellbeing Offer Dr Sonya Wallbank Health and Wellbeing Clinical Lead, NHS England & Improvement #Caring4NHSpeople
  14. 14. National Helpline National Text line Apps and self help People.nhs.uk website Number of calls: 3627 & 2093 to Samaritans line Number of conversations: 1601 Downloads: 128,011 Downloads: 167,416 • Most visited pages during June • Coaching and mentoring for leaders • Support now • Support for working carers • Bereavement support during COVID-19 • Communicating with children about COVID-19 • Creating a 10-minute pause space Frequent issues: • Have I failed because I need help? • Relationships/family worries • Summer and how to cope with children off • Anxiety/stress • Money/practical concerns • Mental and physical health concerns • Loss/bereavement issues Coming up: - Guide for individuals and teams returning from yesterday and working on a specific 1-1 support staff returning to work - Recovery framework and resources to support discussions - How to talk to your children about Black Lives - Partnership with Invictus Games – series of Uptake and information 24th June 20
  15. 15. The evidence base relating to responses from trauma guides our intervention strategy. The purpose of our evaluation strategy is to learn who and how people are using the interventions, what difference they are making and any gaps that are specific to C19. All of our evidence tells us that the peak in demand for support is yet to come. National Helpline National Text line Apps and self help Weekly webinars People.nhs.uk website Support sessions from Hospice UK & Primary Care Coaching Monitoring uptake, demographics where discussed during calls, the themes of calls and satisfaction rates Monitoring uptake and experience of calls via satisfaction texts Monitoring uptake and usage 118,268 Downloads Monitoring who attends, what they learn and then what they do with it 10,767 Participants Monitoring visitors, where the come from downloads of info 134,169 Downloads of materials Monitoring uptake, demographics and satisfaction 1021 support sessions to date 30% BAME uptake Range of primary care staff accessing the offer Coming next: • Each guide downloaded has evaluation comments – ABC resillience guide 631 comments showing 90% satisfaction and 70% putting something into practice today – Ramdan guide – 852 comments – 95% Overwhelming praise for the content itself in terms of being informative, comprehensive, compassionate, respectful and practical • Sensemaker survey from Horizons webinars – what are you doing with what you learn each week • AHSN regional based user survey – what have you taken up and how has it helped? Will also help us determine who is accessing the help and what they are using it for • Secondary stressors are featuring more than in other disaster responses as C19 impacting on families (locked down); financial (job losses) and relationships. • NHS Check survey data (Prof Simon Wessley & team) – triangulated back to the offer Evaluation Data & Strategy June’20
  16. 16. Our Wellbeing Community: https://tribe.horizonsnhs.com/ #Caring4NHSpeople To join the mailing list of people who get the information about this community: http://horizonsnhs.com/caring4nhspeople/ #Caring4NHSpeople Staying in touch… To share what you’ve learnt or what’s inspired you during these sessions or even suggest new topics… Get in touch with Zoe! Zoelord@nhs.net
  17. 17. To be entered into a draw for a 30 minute coaching session with one of the presenters We have a survey asking about your experience supporting staff wellbeing during Covid-19 *survey takes just 10 minutes!* The survey will be posted in the chat box during this webinar and will also be emailed to those on our mailing list. #Caring4NHSpeople
  18. 18. Hidden Figures - COVID-19 impact on the community Olivia Butterworth, Co-Chair of LGBT Foundation and Head of Public Participation NHS England and NHS Improvement #Caring4NHSpeople
  19. 19. Hidden Figures: The Impact of the COVID-19 pandemic on LGBT communities in the UK Olivia Butterworth Co-Chair, LGBT Foundation
  20. 20. As of 11 May there were 555 respondents: • 26% identified as lesbian • 42% identified as gay • 13% identified as bisexual • 1% identified as heterosexual • 6% identified in another way, including as queer or pansexual • 44% were men • 41% were women • 10% were non-binary • 4% identified in another way • 23% were trans • 3% were intersex • 8% were black, Asian or minority ethnic • 27% were disabled • 24% were aged 50 or over You can download a full copy of the survey here
  21. 21. Key Findings from the Survey LGBT Foundation’s Covid-19 community survey of LGBT people living in the UK has found that: • 42% would like to access support for their mental health at this time. • This rises to 66% of BAME LGBT people, 48% of disabled LGBT people, 57% of trans people and 60% of non-binary people. • 30% are living alone at this time. • This rises to 40% of LGBT people aged 50+. • 25% would like support to reduce their isolation, such as a befriending service. • 18% are concerned that this situation is going to lead to substance or alcohol misuse or trigger a relapse. • This rises to 20% of BAME LGBT people, 23% of disabled people, 22% of trans people and 24% of non- binary people. • 8% do not feel safe where they are currently staying • This includes 9% of BAME LGBT people, 15% of disabled LGBT people, 17% of trans people and 17% of non-binary people. I can’t be myself, I can’t come out & is hurting inside. Prior to the covid19 crisis I was due to move out into supported living where I can gain access with my mental health but now this lockdown I’m stuck in limbo.
  22. 22. Key Findings from the Survey LGBT Foundation’s Covid-19 community survey of LGBT people living in the UK has found that:• 16% had been unable to access healthcare for non-Covid related issues • This rises to 22% of BAME LGBT people, 26% of disabled LGBT people, 27% of trans people, 27% of non-binary people, and 18% of LGBT people aged 50+. • 34% have had a medical appointment cancelled • This rises to 39% of BAME LGBT people, 42% of disabled LGBT people, 38% of trans people, 37% of non-binary people, and 42% of LGBT people aged 50+. • 23% were unable to access medication or were worried that they might not be able to access medication • This includes 37% of BAME LGBT people, 36% of disabled LGBT people, 45% of trans people, 21% of non- binary people, and 21% of LGBT people aged 50+. • 64% said that they would rather receive support during this time from an LGBT specific organisation • This rises to 71% of BAME LGBT people, 69% of disabled LGBT people, 76% trans people and 74% of non-binary people. I am queer, black and disabled and I am really worried about the health inequalities I will face if I get ill. I do not want to die because of structural oppressions
  23. 23. As an LGBT Muslim family relationships are already strained so relying on family during this time can be difficult if not impossible. I’m not able to contact my family and don’t know if they are well or not due to their reluctance to speak to me because of my identity.
  24. 24. What can we do? Understand Intersectionality – our identities and experiences are complex and multi-layered We are LGBT – how we support our staff is critical – visible leadership is powerful Allies are hugely important Improving services – Pride in Practice is one example of how we can address issues of inclusion and improve quality of care in health services Personal development, building understanding – online ‘Pride in Practice Training Academy’ 10 modules and opportunity to become an accredited Pride in Practice Champion Don’t forget that we’re here if you need us – helpline available 9am-9pm
  25. 25. WE’RE HERE IF YOU NEED US #EqualityWins
  26. 26. Leading an LGBTQ+ NHS Network Dr Paul Gilluley, Chief Medical Officer, Psychiatrist, and Executive Lead for the LGBTQ staff network, East London NHS FT #Caring4NHSpeople
  27. 27. Supporting the LGBTQ+ Community as a Leader Dame Jackie Daniel, CEO Newcastle Upon Tyne Hospitals and NHS Employers LGBT Advisory Board #Caring4NHSpeople
  28. 28. Achieving equality: beyond the LGBT+…. Dr Michael Brady, National Advisor for LGBT Health, NHS England and NHS Improvement. Medical Director, Terrence Higgins Trust. Consultant, HIV and Sexual Health, Kings College Hospital NHS Foundation Trust. #Caring4NHSpeople
  29. 29. 33 | Significant progress has been made towards LGBT equality. However……… LGBT people face considerable barriers to leading happy, healthy, and fulfilling lives LGBT people face discrimination, bullying, and harassment in education, at work in the media and on the streets. The NHS workforce is no different LGBT people face greater inequalities in health satisfaction, access, experience and outcomes and this has been exacerbated by COVID-19
  30. 30. 34 | NHS Staff Survey: theme scores by sexual orientation Exploring inequalities in the NHS Staff Survey 0 1 2 3 4 5 6 7 8 9 10 Equality, diversity & inclusion Health & wellbeing Immediate managers Morale Quality of appraisals Quality of care Safe environment - Bullying & harassment Safe environment - Violence Safety culture Staff engagement Heterosexual (straight) Bisexual Gay Man Gay Woman (lesbian) Other I would prefer not to say ~480000 heterosexual ~4000 lesbian ~5000 bisexual ~6000 gay men ~1800 other ~31000 prefer not to say
  31. 31. Intersectionality We need a better understanding of the relationship between our characteristics and how that impacts on marginalised individuals. We need to ensure our efforts at addressing inequalities for one group is not at the expense of others and recognises and responds to these often complex interactions Intersectionality describes how aspects of our experience and identities might combine to create both discrimination and privilege.
  32. 32. 36 | Creating a truly inclusive workplace • Committed and meaningful leadership • Visible and clear commitment to affecting change • Data collection and monitoring If you don’t count me, I don’t count
  33. 33. 37 | Creating a truly inclusive workplace • Impactful LGBT diversity training • Ensuring our organisations are explicitly inclusive • Support effective staff networks
  34. 34. NHS England and NHS Improvement Contact us…… Twitter:@drmbrady E-mail: england.lgbtadvisor@nhs.net
  35. 35. In Conversation with… #Caring4NHSpeople Olivia Butterworth, Co-Chair of LGBT Foundation and Head of Public Participation NHS England and NHS Improvement Dr Paul Gilluley, Chief Medical Officer, Psychiatrist, and Executive Lead for the LGBTQ staff network, East London NHS FT Dame Jackie Daniel, CEO Newcastle Upon Tyne Hospitals and NHS Employers LGBT Advisory Board Dr Michael Brady, National Advisor for LGBT Health, NHS England and NHS Improvement, and Medical Director, Terrence Higgins Trust Jacqueline Davies Director of Leadership Development and Lifelong Learning, NHSE&I
  36. 36. Very helpfulNot helpful To what extent has today’s session been useful in your own role supporting staff health and wellbeing during and after Covid-19? POLL If you are on YouTube or the poll doesn’t work for you on Zoom, write your number in the chatbox
  37. 37. With Pride events being cancelled this year NHS England and NHS Improvement’s LGBT+ Staff Network is organising ‘NHS Virtual Pride’ on Friday 26th June. We are extending this celebration to the whole of the NHS, through all NHS LGBT+ staff networks in regions and Trusts, for all LGBT NHS staff and allies. To get involved in the lead up to NHS Virtual Pride please follow @VirtualNHSPride, and use the hashtag #NHSVirtualPride to join the conversation The link to watch the broadcast will be posted on @VirtualNHSPride (Twitter) and https://www.facebook.com/NHSVirtualPride/ (Facebook) Join the broadcast from 6pm on 26th June, on Microsoft Teams (can click the link to open in your browser, you do not need to have MS Teams installed). It will include music acts, drag, poetry, DJs and a few messages of support from some familiar faces! Please spread the word!

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