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Discovery is a key component of a library's services, and user expectations are high. Even if a web-scale discovery system isn't in the cards, there is plenty a library can do to improve discovery for their users. Librarians at Southern Illinois University Edwardsville have been engaged in an ongoing discovery improvement project encompassing the website, catalog, database lists and more, all based on extensive user feedback. The presenters will share successful strategies for evaluating and improving discovery, no expensive software or programming skills necessary.
Chris Bulock and Lynette Fields, Southern Illinois University Edwardsville