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STORES AND INVENTORY
MANAGEMENT
Dr. Muwanguzi Daniel
(B. Pharm, D. Pharm, DBA, MPS)
Department of Pharmacy
Lubega School of Health Professionals
8/14/2021 Daniel MPS 1
Topic 1. Management Cycle
Outline
1. Rationale for medicines & supplies management
(basic)
2. Overview of the medicines management cycle
3. Components of a medicine supply management
system, (Selection, Procurement, Distribution, Use,
Policy or legal framework, Management support)
4. Why manage medicines supply (Financial objectives,
Operational objectives, Customer service objectives, Health
objectives)
5. Benefits of efficient medicine supply management
system to patients and facility
8/14/2021 Daniel MPS 2
Medicines, Medical supplies &
Medicines Management
• Medical commodities – collectively all medicines and other
hospital supplies used in the management of patients.
• Medical supplies - health care related items that are
disposable or cannot withstand repeated use by more than
one individual and are required to manage a patients’
condition. Examples - diapers, syringes, gauze, bandages
• Medicines management is the set of practices aimed at
ensuring the timely Availability and appropriate use of Safe,
Effective, Quality medicines and related products and
services in any health-care setting.
8/14/2021 Daniel MPS 3
Medical commodities
• They include:
– Medicines.
– Medical equipment.
– Supplies like gloves masks, stethoscopes, gauze,
cotton wool and surgical equipment.
– Laboratory supplies and equipments such as
diagnostic kits, reagents.
8/14/2021 Daniel MPS 4
Rationale for medicines & supplies
Management
It is to ensure:
– Right Commodity/medicine
– Right Condition
– Right Quantity
– Right Place
– Right Time
– Right Cost
to the Right Person (Patient)
“Referred to as the Six Rights of Logistics”
C3P2Q1T
8/14/2021 Daniel MPS 5
Basic Principles of
medicines & supplies management
1) Determining which medicines are
needed and in which quantities
2) Purchasing medicines
3) Receiving and checking medicines
4) Storage of medicines
5) Record-keeping
8/14/2021 Daniel MPS 6
Basic Medicines Management Cycle
Medicine management involves four main
elements/components:
1) Selection,
2) Procurement,
3) Distribution, and
4) Use
– OTHERS:
Management support and
Policy and legal framework
• It is a real cycle, as each element is based on the
previous element and is followed by the next.
8/14/2021 Daniel MPS 7
Policy and Legal Framework
The Medicine Management Cycle
Procurement
Distribution
Use
Selection
Management support
Human resources
Organization Financing
Information management
8/14/2021 Daniel MPS 8
Selection
• Involves reviewing prevalent health problems,
identifying treatments of choice, choosing
medicines and dosage forms and deciding which
medicines to be available at which level of care.
Public Sector
Selection is done nationally to determine which items
should be available at each level of care.
Private Sector
Sometimes are left out of national process and selection
is left to each facility or organization.
8/14/2021 Daniel MPS 9
Procurement
• Defn: Procurement is the process of acquiring
appropriate quantities of the needed items.
• Procurement can be through purchase or
donations.
• This is done at various levels:
– National level.
– Regional level (In some countries regional
procurement does not occur).
– Facility level.
8/14/2021 Daniel MPS 10
Procurement includes
1. Quantifying medicine requirements,
2. Selecting procurement methods,
3. Contracting - Establishing contract
terms and
4. Compliance - Ensuring adherence to
them, and
5. Quality Assurance - medicine quality.
8/14/2021 Daniel MPS 11
Distribution
• Distribution is a complex process that
involves transferring/transporting
medicines and other health commodities
from one point to another
• It includes clearing customs, stock control,
stores management, and delivery of
medicines to depots and facilities.
8/14/2021 Daniel MPS 12
Use
• Medicine use/utilisation can be rational or
irrational.
• Stages of use;
1. Diagnosing,
2. Prescribing,
3. Dispensing, and
4. Consumption by the patient.
8/14/2021 Daniel MPS 13
Rational use
Rational Medicines Use (RMU) - requires that:
Patients receive medications
1. Appropriate to their clinical needs.
2. In doses tailored to their personal requirements.
3. For an adequate period of time.
4. At the lowest cost to them and their community.
14
8/14/2021 Daniel MPS
Irrational Use
Opposite of irrational
Irrational use of medicines occurs when;
1. Wrong medicines are used.
2. Right but Ineffective or unsafe medications
are used.
3. Effective medicines but incorrectly used.
4. Effective but not needed.
5. Polypharmacy - Too many medicines are
used to treat the same illness.
15
8/14/2021 Daniel MPS
Management Support
• It is at the centre of the cycle.
• Its functions hold the cycle together.
They are:
1. Financing operations.
2. Management and coordination.
3. Quality assurance of medicines.
4. Information management, monitoring and
evaluation.
8/14/2021 Daniel MPS 16
Management Support
17
STAFF
INCLUSIVE
ORGANISATION
PLAN
FINANCING
RECORDS
8/14/2021 Daniel MPS
Good record keeping to
provide information
competent staff,
adequately trained and
supervised
Adequate Funds
A well planned program With
Community involvement
Policy and Legal Framework
• The entire cycle rests on a policy and legal
framework that establishes the
mechanisms for each function and
supports the commodity management
system
8/14/2021 Daniel MPS 18
Policy and Legal Framework
• It is important to be familiar with policies and
legislation relevant to medical commodities
– National policies.
– Quality requirements.
– Product registration.
– Patent legislation.
– Importation requirements and taxes, which control
the entry of products into individual countries and
can have a significant effect on costs.
– Health rights and access to treatment.
8/14/2021 Daniel MPS 19
The Medicine Management Cycle
8/14/2021 Daniel MPS 20
Provides a limited list of
needed items that are safe,
effective and affordable
Obtains the needed
Items of good quality
at an affordable price
Patients receive
commodities
Appropriate for their
Clinical needs, in the right
doses for & adequate
period of time
Needed items are
made available to
the users
Management
Support
Summary
• Wise selection of medicines commodities
underlies all other improvements.
• Effective management saves money and
improves performance of system.
• Management support is important for the
process to be successful.
8/14/2021 Daniel MPS 21
Objectives of Managing Medicines &
Supplies
• Objectives are categorised into 4
– Health obj.
– Financial obj.
– Operational obj.
– Customer service obj.
8/14/2021 Daniel MPS 22
Health Objectives
• The primary objective of running a health
institution is the improvement of the health of the
population.
• Health outcomes will be low if needed medicines
are not available.
• Additionally treatment guidelines are also
developed within the management cycle which
will lead to improved health outcomes through
rational use of medicines.
8/14/2021 Daniel MPS 23
Financial Objectives
• It has been shown that good medicines
management can save resources which is
crucial in settings where resources are scarce.
This includes lower prices through different
procurement methods and planned orders
(instead of emergency orders), improved
distribution systems, and limitation to
essential medicines among others.
8/14/2021 Daniel MPS 24
Operational Objectives
• The medicine management cycle
demonstrates that each function builds on
the previous function and leads logically to
the next.
• This implies that proper management of the
different functions will improve operations
of the next function and therefore of the
cycle as a whole.
8/14/2021 Daniel MPS 25
Customer Service Objectives
• Customer services in a hospital are to a large
extent assessed by availability of medicines.
• With good medicine management it is possible
to reduce stock outs and improve availability
of quality medicines at affordable costs.
• This will improve customer satisfaction and
hence increased patients’ turn-up.
8/14/2021 Daniel MPS 26
Benefits of efficient medicine
management to patients
1. Patients will receive
– The Right medicines.
– Right Dosage of medicines.
– Medicines of acceptable Quality.
– Sufficient Quantities of medicines.
– Consistent supply (Available) of medicines.
– In a Timely manner.
– At affordable Costs.
8/14/2021 Daniel MPS 27
Tip: Rationale of MHS & RMU Objs.
2. Managing medicines leads to improved
treatment outcomes and health indicators
of the population.
3. Patients do not lose working hours due
to illness.
4. Patients will consistently seek healthcare
and reduce morbidity and mortality.
8/14/2021 Daniel MPS 28
5. The population will have trust in the facility
which will increase patient numbers.
6. Improved management of medicines will save
financial resources.
7. The facility will enjoy smooth running of
operations.
8. The facility can attract donor funding through
efficient running of operations.
8/14/2021 Daniel MPS 29
Implications of Inefficient Medicine
Supply Management
Dangers/risks/challenges associated with Inefficient medicine
supply will lead to
1. Waste of resources: This can be in form of availing
inappropriate medicines which are of no use to the
patients and facility.
2. Unavailability of medicines: This will be due to delayed
sourcing of medicines and inadequate amounts being
requested.
3. Poor medicine handling/storage: Available medicines may
be stored inappropriately leading to damages and theft.
8/14/2021 Daniel MPS 30
4. Irrational medicine use; Patients might not be treated
with the right medicines, might not receive the right
dosage.
5. Poor response to treatment; Patients do not get cured of
their illnesses.
6. Loss of trust in the health facility which will lead to
decreasing patient numbers.
7. Lack of motivation for facility staff.
If every time patients turn up to collect their medicines the staff
do not have them, this will lead to decreased job satisfaction
and lack of motivation.
8/14/2021 Daniel MPS 31
8/14/2021 Daniel MPS 32
PROCUREMENT
Next
Discuss

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STORES AND INVENTORY MANAGEMENT

  • 1. STORES AND INVENTORY MANAGEMENT Dr. Muwanguzi Daniel (B. Pharm, D. Pharm, DBA, MPS) Department of Pharmacy Lubega School of Health Professionals 8/14/2021 Daniel MPS 1 Topic 1. Management Cycle
  • 2. Outline 1. Rationale for medicines & supplies management (basic) 2. Overview of the medicines management cycle 3. Components of a medicine supply management system, (Selection, Procurement, Distribution, Use, Policy or legal framework, Management support) 4. Why manage medicines supply (Financial objectives, Operational objectives, Customer service objectives, Health objectives) 5. Benefits of efficient medicine supply management system to patients and facility 8/14/2021 Daniel MPS 2
  • 3. Medicines, Medical supplies & Medicines Management • Medical commodities – collectively all medicines and other hospital supplies used in the management of patients. • Medical supplies - health care related items that are disposable or cannot withstand repeated use by more than one individual and are required to manage a patients’ condition. Examples - diapers, syringes, gauze, bandages • Medicines management is the set of practices aimed at ensuring the timely Availability and appropriate use of Safe, Effective, Quality medicines and related products and services in any health-care setting. 8/14/2021 Daniel MPS 3
  • 4. Medical commodities • They include: – Medicines. – Medical equipment. – Supplies like gloves masks, stethoscopes, gauze, cotton wool and surgical equipment. – Laboratory supplies and equipments such as diagnostic kits, reagents. 8/14/2021 Daniel MPS 4
  • 5. Rationale for medicines & supplies Management It is to ensure: – Right Commodity/medicine – Right Condition – Right Quantity – Right Place – Right Time – Right Cost to the Right Person (Patient) “Referred to as the Six Rights of Logistics” C3P2Q1T 8/14/2021 Daniel MPS 5
  • 6. Basic Principles of medicines & supplies management 1) Determining which medicines are needed and in which quantities 2) Purchasing medicines 3) Receiving and checking medicines 4) Storage of medicines 5) Record-keeping 8/14/2021 Daniel MPS 6
  • 7. Basic Medicines Management Cycle Medicine management involves four main elements/components: 1) Selection, 2) Procurement, 3) Distribution, and 4) Use – OTHERS: Management support and Policy and legal framework • It is a real cycle, as each element is based on the previous element and is followed by the next. 8/14/2021 Daniel MPS 7
  • 8. Policy and Legal Framework The Medicine Management Cycle Procurement Distribution Use Selection Management support Human resources Organization Financing Information management 8/14/2021 Daniel MPS 8
  • 9. Selection • Involves reviewing prevalent health problems, identifying treatments of choice, choosing medicines and dosage forms and deciding which medicines to be available at which level of care. Public Sector Selection is done nationally to determine which items should be available at each level of care. Private Sector Sometimes are left out of national process and selection is left to each facility or organization. 8/14/2021 Daniel MPS 9
  • 10. Procurement • Defn: Procurement is the process of acquiring appropriate quantities of the needed items. • Procurement can be through purchase or donations. • This is done at various levels: – National level. – Regional level (In some countries regional procurement does not occur). – Facility level. 8/14/2021 Daniel MPS 10
  • 11. Procurement includes 1. Quantifying medicine requirements, 2. Selecting procurement methods, 3. Contracting - Establishing contract terms and 4. Compliance - Ensuring adherence to them, and 5. Quality Assurance - medicine quality. 8/14/2021 Daniel MPS 11
  • 12. Distribution • Distribution is a complex process that involves transferring/transporting medicines and other health commodities from one point to another • It includes clearing customs, stock control, stores management, and delivery of medicines to depots and facilities. 8/14/2021 Daniel MPS 12
  • 13. Use • Medicine use/utilisation can be rational or irrational. • Stages of use; 1. Diagnosing, 2. Prescribing, 3. Dispensing, and 4. Consumption by the patient. 8/14/2021 Daniel MPS 13
  • 14. Rational use Rational Medicines Use (RMU) - requires that: Patients receive medications 1. Appropriate to their clinical needs. 2. In doses tailored to their personal requirements. 3. For an adequate period of time. 4. At the lowest cost to them and their community. 14 8/14/2021 Daniel MPS
  • 15. Irrational Use Opposite of irrational Irrational use of medicines occurs when; 1. Wrong medicines are used. 2. Right but Ineffective or unsafe medications are used. 3. Effective medicines but incorrectly used. 4. Effective but not needed. 5. Polypharmacy - Too many medicines are used to treat the same illness. 15 8/14/2021 Daniel MPS
  • 16. Management Support • It is at the centre of the cycle. • Its functions hold the cycle together. They are: 1. Financing operations. 2. Management and coordination. 3. Quality assurance of medicines. 4. Information management, monitoring and evaluation. 8/14/2021 Daniel MPS 16
  • 17. Management Support 17 STAFF INCLUSIVE ORGANISATION PLAN FINANCING RECORDS 8/14/2021 Daniel MPS Good record keeping to provide information competent staff, adequately trained and supervised Adequate Funds A well planned program With Community involvement
  • 18. Policy and Legal Framework • The entire cycle rests on a policy and legal framework that establishes the mechanisms for each function and supports the commodity management system 8/14/2021 Daniel MPS 18
  • 19. Policy and Legal Framework • It is important to be familiar with policies and legislation relevant to medical commodities – National policies. – Quality requirements. – Product registration. – Patent legislation. – Importation requirements and taxes, which control the entry of products into individual countries and can have a significant effect on costs. – Health rights and access to treatment. 8/14/2021 Daniel MPS 19
  • 20. The Medicine Management Cycle 8/14/2021 Daniel MPS 20 Provides a limited list of needed items that are safe, effective and affordable Obtains the needed Items of good quality at an affordable price Patients receive commodities Appropriate for their Clinical needs, in the right doses for & adequate period of time Needed items are made available to the users Management Support
  • 21. Summary • Wise selection of medicines commodities underlies all other improvements. • Effective management saves money and improves performance of system. • Management support is important for the process to be successful. 8/14/2021 Daniel MPS 21
  • 22. Objectives of Managing Medicines & Supplies • Objectives are categorised into 4 – Health obj. – Financial obj. – Operational obj. – Customer service obj. 8/14/2021 Daniel MPS 22
  • 23. Health Objectives • The primary objective of running a health institution is the improvement of the health of the population. • Health outcomes will be low if needed medicines are not available. • Additionally treatment guidelines are also developed within the management cycle which will lead to improved health outcomes through rational use of medicines. 8/14/2021 Daniel MPS 23
  • 24. Financial Objectives • It has been shown that good medicines management can save resources which is crucial in settings where resources are scarce. This includes lower prices through different procurement methods and planned orders (instead of emergency orders), improved distribution systems, and limitation to essential medicines among others. 8/14/2021 Daniel MPS 24
  • 25. Operational Objectives • The medicine management cycle demonstrates that each function builds on the previous function and leads logically to the next. • This implies that proper management of the different functions will improve operations of the next function and therefore of the cycle as a whole. 8/14/2021 Daniel MPS 25
  • 26. Customer Service Objectives • Customer services in a hospital are to a large extent assessed by availability of medicines. • With good medicine management it is possible to reduce stock outs and improve availability of quality medicines at affordable costs. • This will improve customer satisfaction and hence increased patients’ turn-up. 8/14/2021 Daniel MPS 26
  • 27. Benefits of efficient medicine management to patients 1. Patients will receive – The Right medicines. – Right Dosage of medicines. – Medicines of acceptable Quality. – Sufficient Quantities of medicines. – Consistent supply (Available) of medicines. – In a Timely manner. – At affordable Costs. 8/14/2021 Daniel MPS 27 Tip: Rationale of MHS & RMU Objs.
  • 28. 2. Managing medicines leads to improved treatment outcomes and health indicators of the population. 3. Patients do not lose working hours due to illness. 4. Patients will consistently seek healthcare and reduce morbidity and mortality. 8/14/2021 Daniel MPS 28
  • 29. 5. The population will have trust in the facility which will increase patient numbers. 6. Improved management of medicines will save financial resources. 7. The facility will enjoy smooth running of operations. 8. The facility can attract donor funding through efficient running of operations. 8/14/2021 Daniel MPS 29
  • 30. Implications of Inefficient Medicine Supply Management Dangers/risks/challenges associated with Inefficient medicine supply will lead to 1. Waste of resources: This can be in form of availing inappropriate medicines which are of no use to the patients and facility. 2. Unavailability of medicines: This will be due to delayed sourcing of medicines and inadequate amounts being requested. 3. Poor medicine handling/storage: Available medicines may be stored inappropriately leading to damages and theft. 8/14/2021 Daniel MPS 30
  • 31. 4. Irrational medicine use; Patients might not be treated with the right medicines, might not receive the right dosage. 5. Poor response to treatment; Patients do not get cured of their illnesses. 6. Loss of trust in the health facility which will lead to decreasing patient numbers. 7. Lack of motivation for facility staff. If every time patients turn up to collect their medicines the staff do not have them, this will lead to decreased job satisfaction and lack of motivation. 8/14/2021 Daniel MPS 31
  • 32. 8/14/2021 Daniel MPS 32 PROCUREMENT Next Discuss