Online Social Shopping Motivation: A Preliminary Study
Social media -U of A
1. Making the Most of Social Media in the
University Setting
PRESENTED BY JESSICA LEONARD
2. Who is your audience? 2
Current Students
School closings, drop dates, emergency alerts,
campus events, and announcements
Future Students
Admission deadlines, frequently asked questions, and
campus visuals
Former Students or Alumni
Fundraising efforts, reunions, campus events,
announcements and nostalgic updates
Fans & Community Stakeholders
Ticket sales, events, emergency alerts, campus
events, and fundraising campaigns
4. Social Media Strategy 4
How can I segment
them?Who do I want to reach?
How can I tailor specific
messages?
When and how should I reach
them?
Use Social Channels to be a Digital Concierge
Use frequently asked questions to determine content
5. Editorial Calendars 5
Build Annual Themes and Topics
Calendar
*Smaller weekly, monthly, or quarterly editorial
calendars within each medium
Create
Mix of evergreen and
timely content
Curate
Repurpose student and
community content
Extend the Story
Reshare content on
different platforms
Surprise & Delight
Take followers behind the curtain
6. Social Media in the Collegiate Setting 6
Recruit
Engage with prospective students, faculty,
and stakeholders
Educate
Share interesting research, trends
and information with the
community
Have Fun
Promote beyond athletics
Connect
Push interaction beyond the
classroom
Be Prepared
Build your network when you don’t
need it so you’ll have it when you
do
Showcase
Share your milestones and
achievements
7. Mobile First Strategy 7
20%
*Facebook's COO Sheryl Sandberg, April 2015 Earnings Report
One of every five minutes on a
mobile phone in the
United States is spent on Facebook
or Instagram.
8. Facebook 8
VIDEO, VIDEO, VIDEO
The current algorithm heavily favors
video in news feed priority placement
SOCIAL MESSAGING
Huge untapped potential for Messenger
and direct marketing via Facebook
Insights
EXPANDED FEATURES
As Facebook expands as an
advertising platform, more and
more features are available
to brands
STORYTELLING
Carousel displays, suggested
video, blog-like notes will
encourage enhanced sharing
9. Instagram 9
King of Engagement
Over 400 million active
users per month.
Biggest Opportunity
Fastest growing platform. Very
visual and now open to
advertising for all brands.
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10. Twitter 10
Watercooler
Convo
Breaking
News
???
Less Design
In its infancy, Twitter was all about
conversations, hashtags, and groups.
Conversations were formed around
similar interests and trends
Let’s Chat
With the growing popularity of Persiscope
and the increase of video length to :30,
video is a major driver for Twitter trends
Twitter has evolved into a short-form
broadcast platform where breaking news
is shared first before traditional media can
disseminate the information
Broadcast the Facts Video & Beyond
11. What’s next? 11
Snapchat, Meerkat, Ello & Friends
Be cautious and evaluate current social media
channels before jumping in to a new platform.
Quality over quantity.
“Social media usage at the University of
Arkansas is governed by the same policies
that govern all other digital
communications."
12. At the End of the Day 12
If you’re not having
fun, you’re not doing it
right.