In Canada, Ply Gem windows are manufactured in Calgary, Alberta and marketed in the Western region in the new construction and the replacement/renovation markets.

1. Product Knowledge Course
Introductory Level
PLY GEM WINDOWS 101

2. In Canada, Ply Gem windows are
manufactured in Calgary, Alberta and
marketed in the Western region in the
new construction and the
replacement/renovation markets.
Vinyl and Aluminum-Clad windows are
long-lasting, low-maintenance, and
provide superior energy savings. They
are backed by industry-leading
warranties.
Objectives
____________________________
By the end of this course, you will
understand:
1. Advantages of vinyl windows over other
materials
2. Ply Gem Windows Product Lines
3. Ply Gem Vinyl Windows
4. Ply Gem Aluminum-Clad Windows
5. Vinyl System Accessories
6. Performance Certifications
7. Warranty
8. Ordering and Support
Ply Gem Windows 101

3. Long lasting. Designed for a
lifetime of service backed by
superior warranties.
PVC is the most popular
window material. A market
share leader because of its
incredible value.
Maintenance-free. Eliminates
the need for additional work
once installed.
Insulated units provide
superior energy savings
performance.
Advantages of Vinyl over other
Materials

4. Ply Gem Window Product Lines
Vista Series
Classic Series
Comfort Series
Enviro Series
Signature Series
Design Series
Vinyl Windows Aluminum Clad Windows

5. Vista Series
 Clean, modern profile for a contemporary look
 Beveled frame design
 Sturdy, steel-reinforced construction;
interlocking stiles are reinforced with steel
 Slider and Single Hung styles have unequal
sight-lines
 Double glazing with a variety of glass options
 Available in white or beige
 Colour-matched hardware
Vinyl Windows - Vista Series

6. Classic Series
 Traditional wider profile recreates the look of
wood; architecturally-driven
 Built in security; anti-lift sash on sliders prevents
forced entry
 All PVC construction Tri Fin triple weather-stripping
prevents drafts, dust and moisture from getting in
 Slider and Single Hung styles have equal sight-lines
 Double glazing with a variety of glass options
 Steel-reinforced interlock system
 Available in white or beige
 Colour-matched hardware
Vinyl Windows - Classic Series

7. Comfort Series
 Vinyl frame
 Available in white and beige
 Designed for triple glazing
 Two sets of tandem rollers distribute weight
of triple glazing to ensure sliders glide easily
 Double-glazed acoustical options
 Tri Fin triple weather-stripping prevents
drafts, dust and moisture from getting in
 Slider and Single Hung styles have unequal
sight-lines
 Steel-reinforced interlock system
 11 hardware colour options
Vinyl Windows - Comfort Series

8. Enviro Series
 All PVC construction with welded corners
 Slim line frame design maximizes glass viewing area for picture
windows
 Triple glazing with a variety of options
 Steel-reinforced interlock system
 Casement and awning windows come standard with Truth
Encore® multipoint locks for added security
 Tri Fin triple weather-stripping prevents drafts, dust and moisture
from getting in
 Available in white or beige
 11 hardware colour options
Vinyl Windows - Enviro Series

9. Aluminum Clad Windows
Design Series
Signature
Series

10. Aluminum Clad - Design Series
Design Series
 Aluminum clad PVC hybrid system
 Hybrid aluminum-clad steel reinforced
vinyl frame
 Metal exterior with vinyl interior
 Available in double or triple glazing
(sliders only available in double glazing)
 Common frame construction
 Mulled options
 Shapes available
 12 exterior colour options

11.  Aluminum clad wood frame
 Extruded aluminum exterior with solid
wood interior
 Stain-grade Hem Fir interior
 Available in double or triple glazing
 Double glazing for acoustical options
 Mulled options
 Shapes available
 12 exterior colour options
Signature Series
Aluminum Clad - Signature Series

12. Jamb Extensions
 Vinyl
 Maintenance Free Foam
(Cellular PVC)
 Hemlock Fir (Hem-Fir)
 Oak
 Pre-Primed wood
Drywall Returns
 ½” & ¾”
Vinyl Brickmoulds
 One-piece 2” New Construction style
Brickmould (White & Beige)
 2-part 5/8’ and 2” Renovation style Brickmould
(6 colors as shown above)
 Rebate Flush Fin (White & Beige)
 Stucco Return Flush Fin (White & Beige)
Hybrid MC/Vinyl Brickmould
 2” renovation brickmould (Removal Cap)
Exterior BrickmouldJamb Extensions & Drywall Returns
Vinyl System Accessories

13. STD In-Glass GridsSTD SDL & SML Profiles
STD Multipoint Operating Hardware
Vinyl System Accessories

14. All Ply Gem windows, doors and skylights are NFRC (National Fenestration Rating
Council) approved as Energy Star certified.
Performance Certifications

15. VINYL (Frame/Sash)
(Warrants against defects in materials - peeling,
blistering, flaking, corroding or rotting of any vinyl
component)
HARDWARE
(Warrants all hardware shall remain in operational
condition)
GLASS
(Warrants against visual obstruction due to seal failure to
original homeowner)
FACTORY APPLIED PAINT
(Warrants against blistering, peeling or flaking)
LABOUR
Limited Warranty
Warranties valid on current year product
only. Contact a dealer for full details
regarding previous product years.
20 years
10 years
Lifetime
10 years
2 years
Warranty

16. Ordering and Support
For product and technical support or for ordering, please contact your
local Mitten sales representative or Mitten’s windows and doors
administrator at 855-505-4717.

17. Built to withstand the
harshest conditions...
Quiz
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